I would highly recommend this company, shipping was quick. They made one mistake on my order and shipped me some wrong fans. I did their Online RMA process and also e-mailed them. In the end, they ended up shipping out my replacement fans the next morning before I had a chance to send the incorrect ones back. They responded much faster than I expected to my e-mails, often within the same hour, even within minutes - very professional and customer oriented. As I wrote them, anyone can make a mistake, it's how you correct your mistake that shows your character. They are certainly first rate.
Great site thats easy to navigate, ordering is really simple & order is confirmed by email within seconds. Prices are also very competitive,
Would recommend 100%
Called them to clarify an issue with an item I was interested in purchasing, and they were friendly, helpful, and courteous. Will definitely look to them first for my next purchase.
I called company because item I wanted was not
shown on their web site. They were an authorized dealer but did not stock the item i was looking for. Said they would call me back. They did, in about 2 hours, said they had added the item to their site.
The price was excellent, I placed my order.
The provided excellent response to customers need.
This was the first time I ordered from 3DCOOL.COM and I had a nice experiance. I never had any trouble looking at the pictures of the products; a majority of the time I have trouble with that from other websites. The ordering process was easy and hassle free.
My experience with 3Dcool has always been outstanding. I place a high importance on the level of knowlledge of the sales people, and 3dcool hits right on, and just as notable, the items ship the day its ordered. I am very satisfied, and hope you guys do loose your high standards.
Amazing Service and Shipping, Most likely the best company I have ever done business with. Ordered a PC Power and Cooling 510 Deluxe at a price that was $20 cheaper than anyone else, and was delivered 3 days later.
I made a phone order to these folks for a fan for my
pc. The person found it and shipped it to me the same day (Satuarday), so that I could get it as quickly a pos. I have done buisness with them before and was well taken care of, that is why I went back to them.
This review was modified by its author, mrdstuckinthemud, on
10/26/04 7:35 PM.
I'm an old hardcore gamer. I emphasize old as I, while a great gamer, lack certain technical knowledge that most youger gamers have. While searching the internet for a solution to a over-heating problem I'm having I came across 3DCOOL. Fans. I need fans. The selection that I'd found addressed my needs fully. I decided to call their 877 number for some input. I had never been so pleased to talk with a sales/tech person. The sales/tech person was not only knowledgable in product selection but actually showed a concern for my product selection. I've NEVER had that happen before. I bought four fans. To Lou Sr., who was the person I had the pleasure to do business with I say THANK YOU. This won't be the last time I contact 3DCOOL for my computing needs and 3DCOOL will be recommecded to everyone I know or meet. A NEW highest rating should be developed just for this business. Thanks.
I've been buying from this store since there original website design. Prices are very good and products are more then satisfactory. Customer service is quick and helpful. Shipping is fast as well. I'm glad to see they have prospered.
