An excellent machine, stable, reasonably priced, and the custom orange paint job is great. The case is easy to open and has plenty of room for upgrading. The machine runs loud and a little hot, but it's not enough to be a real problem for most. My order, which consisted of the machine and a matching optical mouse, arrived on time and in perfect condition, and Alienware was also prompt in sending a check for a $100 system purchase coupon that I had found in the packaging of a previous PC game purchase. I am satisfied with every aspect of the purchase and will gladly buy from Alienware again in the future.