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Store Rating and Reviews J&R Computers

Homepage: http://www.jr.com Shop Now at J&R Computers
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.26 / 10
Six-Month Reviews: 1001
Lifetime Reviews: 1516
   
Lifetime Rating: 8.39 / 10 All Stores Avg.: 8.12
7.42 Pricing of Products and Services
8.48 Likelihood of Future Purchases
8.73 Shipping and Packaging
8.58 Customer Service
7.97 Return or Replacement
Show Reviews Read all 1,516 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
23 Park Row
customer support email:
custserv@jr.com
phone:
800-806-1115
customer support:
800-426-6027
business hours (est):
7:00am - 12:00am Mon - Fri

FAX: 800-232-4432


Trust and Ethics Policy
 J&R Computers Customer Reviews - Page 34
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Very Satisfied
Reviewer: abczertyiop
Click Here to See the Profile for abczertyiop

7/28/09 9:04 AM
I like purchasing with J&R because i have received my item in one day business.  
Now i'm telling all my friends about J&R because they have great price and some great deals.

Very Satisfied
Reviewer: minawz
Click Here to See the Profile for minawz

7/28/09 8:53 AM
The Coby 22" TV is awesome. Fast Shipping. Great price.

Very Satisfied
Reviewer: billkorbet
Click Here to See the Profile for billkorbet

7/28/09 8:49 AM
J&R online shopping was an easy, smooth and accurate way to order items online. PERIOD.  
 
wbbc  
 

Very Satisfied
Reviewer: WolfDog21
Click Here to See the Profile for WolfDog21

7/28/09 8:22 AM
Purchased a Nikkor 14-24 Super wide angle lens. The lens was delivered promptly. I would reccommend J&R Computers.

Very Satisfied
Reviewer: pastlives
Click Here to See the Profile for pastlives

7/28/09 8:17 AM
Easy to navagate site. Order shipped promptly and recieved quickly. Will definately do business with them again.

Very Satisfied
Reviewer: Basilio1
Click Here to See the Profile for Basilio1

7/28/09 8:15 AM
J&R has offered the best price I could find online for this product, and very quick delivery. Product is every bit as good as I thought it would be.

Very Dissatisfied
Reviewer: tedchris
Click Here to See the Profile for tedchris

7/28/09 8:09 AM
Worst customer service experience of my life. Customer service representatives didn't care about my problem and made promises that were out right lies.

Reseller Reply    
Posted by
8/3/09 9:32 AM
We did speak with our long time customer in detail about the handling of his order. He did accept our apology for the delay in shipment and we will send a gift card for his inconveneince.  
Grace N.  
grace@jr.com  
800.426.6027 X 1308

J&R Computers
jr.com-gr

Very Satisfied
Reviewer: Ken Toon
Click Here to See the Profile for Ken Toon

7/28/09 8:06 AM
My experience with shopping online with J&R was most pleasant and easy! I have found that the prices are always very much very competitive. It pays to check with J&R and then avoid the hassle of shopping all around the internet! All said, J&R is the choice for me!Thanks! Ken Toon

Very Satisfied
Reviewer: hartwig1
Click Here to See the Profile for hartwig1

7/28/09 8:02 AM
J&R was very helpful in placing my order over the phone. I received my merchandise quickly and it was just as I expected. My order even ended up costing less than I had expected. Thanks!

Very Satisfied
Reviewer: cnemia
Click Here to See the Profile for cnemia

7/28/09 7:57 AM
JR.com is great. The order cam quickly and in great condition.

Very Satisfied
Reviewer: heytod
Click Here to See the Profile for heytod

7/28/09 7:53 AM
I ordered a Canon Powershot from another online retailer and had to discover for myself that it was back ordered for weeks. I visited J&R's site and found what I wanted there. I called to confirm that it was in stock and the salesman confirmed that it was and was able to take my order over the phone very efficiently. The entire experience sold me on J&R.

Very Satisfied
Reviewer: nittanyice
Click Here to See the Profile for nittanyice

7/28/09 7:06 AM
No complaints - package was received quickly and item was in good shape.

Very Satisfied
Reviewer: shuejj
Click Here to See the Profile for shuejj

7/28/09 7:05 AM
Ordered a digital camera from JR.COM. The price was very good. The camera shipped quickly and arrived in good condition. So I had no issues at all with this order.

Very Satisfied
Reviewer: dbogema
Click Here to See the Profile for dbogema

7/28/09 7:03 AM
I had an excellent experience using J&R Computers' website to purchase a new HP photosmart premium printer. Not only did they have the best price ($100 less than competitors) but the order experience went without any problems. Delivery was quick and the printer arrived in good order and is functioning perfectly.  
 
Thanks J&R Computers!

Very Satisfied
Reviewer: johnster8
Click Here to See the Profile for johnster8

7/28/09 6:57 AM
The ordered product arrived quickly and in perfect condition.  
Nothing could have been better.

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