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Store Rating and Reviews J&R Computers

Homepage: http://www.jr.com Shop Now at J&R Computers
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.26 / 10
Six-Month Reviews: 1003
Lifetime Reviews: 1518
   
Lifetime Rating: 8.39 / 10 All Stores Avg.: 8.12
7.42 Pricing of Products and Services
8.48 Likelihood of Future Purchases
8.74 Shipping and Packaging
8.58 Customer Service
7.97 Return or Replacement
Show Reviews Read all 1,518 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
23 Park Row
customer support email:
custserv@jr.com
phone:
800-806-1115
customer support:
800-426-6027
business hours (est):
7:00am - 12:00am Mon - Fri

FAX: 800-232-4432


Trust and Ethics Policy
 J&R Computers Customer Reviews - Page 2
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Very Satisfied
Reviewer: vmart
Click Here to See the Profile for vmart

11/16/09 5:03 PM
J&R is one of the best online stores for electronics for price and selection. They stand behind their products,and policies.J&R also ships much quicker than anticipated. The Toshiba HD tv that I purchased a few months ago was received in 3 days,instead of the 5-7 that was listed. The price of the tv went down about 2 weeks after I bought it,and I was given a price adjustment with no problem at all. THANK YOU J&R

Very Satisfied
Reviewer: graychen2001
Click Here to See the Profile for graychen2001

11/15/09 5:24 PM
Item as described; quick shipping in bubble mail. Happy with the item and the shipping.

Very Satisfied
Reviewer: kjmwp
Click Here to See the Profile for kjmwp

11/14/09 9:08 AM
exactly as ordered, arrived quickly A++ transaction i would rate a positive 5 stars

Very Satisfied
Reviewer: RJ.
Click Here to See the Profile for RJ.

11/14/09 7:35 AM
First time customer. Thank-you J&R, Ordered the PolkAudio monitor 70 speakers on tuesday and on friday night I am enjoying the sweet sounds of these great speakers. Great speakers, Great price, Great service. thanks again...........RJ.

This review was modified by its author, RJ., on 11/15/09 12:10 PM.

Very Satisfied
Reviewer: navybc
Click Here to See the Profile for navybc

11/14/09 5:18 AM
One word - FANTASTIC service! I am in the military, stationed at an APO address and it is often very hard to get products sent; many companies won't even ship to APOs. Not only did this company ship a product in perfect condition, I received it within 6 days of ordering. I can't thank you enough. I lead many service members and it's nice to know that there are a companies like J&R out there that support us with outstanding service...thank you!

Very Satisfied
Reviewer: mfayazali
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11/13/09 10:17 PM
I am from MALDIVES, I bought Nikon D90 18-105mm Lens Kit, Sony DSC-W220 Black & Silver 2 Cameras & Philips 7" LCD DVD Player now from their Amzon.com Store.  
 
JR shipped all my packages on same they I ordered & arrived very fast within 5 days with FREE shipping.  
 
JR Store offers wide range of Electronics & House Hold Goods to their customers at cheaper price.  
 
Hope to buy more items from JR store.

Very Satisfied
Reviewer: nursingwizard
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11/13/09 7:06 PM
Customer service representative was kind, patient, and very informative while I placed a phone order. Since placing my order, I have been kept up to date with the status of my order.

Very Satisfied
Reviewer: DePierno
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11/12/09 8:36 PM
J&R is a great company to do business with. We have  
ordered 3 times from them and they have a excellent  
sales staff. Their prices can't be beat and all the  
transactions were hassle free. 105% satisfied.

Very Satisfied
Reviewer: Satpal
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11/11/09 11:41 PM
I had been ordering electronics from J&R since early 1980's. I found them the most trust worthy, professional on-line business. There service has been very prompt and I had never returned any article that I bought from J&R.. If you want peace of mind when ordering on-line J&R is the place for you..

Very Satisfied
Reviewer: mjbaeb
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11/11/09 7:48 PM
J&R has the best price I could find for the HP Monitor. I've been very pleased with the service I have received. They were very prompt in shipping my computer monitor and providing tracking. When I sent a question to their contact information, I received an email with an appropriate response and a call back within 24 hours so I could purchase an extended warranty right then.  
 
Not all retailers as this attentive to their customers. J&R Computers, Great Job!!

Reviewer: eutahbear1952
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11/10/09 7:02 PM
AAA+++ Instant response from seller. Shipped the same day I bought it. Waaay fast shipping! Product as described. Very happy! Thanks, Richard

Reviewer: eutahbear1952
Click Here to See the Profile for eutahbear1952

11/10/09 7:02 PM
AAA+++ Instant response from seller. Shipped the same day I bought it. Waaay fast shipping! Product as described. Very happy! Thanks, Richard

Very Satisfied
Reviewer: bqueen15
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11/10/09 1:37 PM
J & R is the best electronic company I have ever order from. It has every thing I needed for music. Thank you guys

Very Satisfied
Reviewer: RCC3
Click Here to See the Profile for RCC3

11/10/09 9:39 AM
I received my purchase timely and at a great price. I have one issue with the merchandise. The step ladder I purchased was packaged very well and protected, so it surprised me that when I removed its original packaging, it had a 2 inch chunk of paint missing. Very surprised by this. Does not seem like an issue with the vendor, but rather with the manufacturer.  
 
J&R followed up with my comments and took care of the issue immediately. Very satisfied with J&R.

This review was modified by its author, RCC3, on 11/12/09 8:12 PM.

Very Satisfied
Reviewer: mary13066
Click Here to See the Profile for mary13066

11/10/09 8:46 AM
Today, November 9, 2009 our new TV arrived, safe & sound via UPS. We were notified via e-mail of a tracking number and followed it right to our door. We appreciate the extra packing that was used. This was a first for my wife & I to order via the internet and are more than pleased with the service we received from J&R. Great service great price, what more could we ask for

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