| Supermediastore / Linkyo Customer Reviews |
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Reviews 1 - 15 of 156
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8/14/09 2:24 PM
Orders processed and shipped very fast. Any problems, customers service does a great job. I dropped all vendors and went with Supermediastore/ Linky.
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4/11/09 9:45 PM
I ordered toner from this company for the first time. Supermedia offered the best price for the toner that I needed.The product arrived well packed not damaged and working as expected. I will recommend this company and will buy from them again
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4/8/09 2:35 PM
I've ordered several hundred CD's an DVD's from Linkyo and never had a problem from one of them.
I really appreciate their Free shipping, which brings me back each time I need more. Thanks Super Media Store for your great prices and speedy shipping.
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| Reviewer: | aavi
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3/22/09 2:47 PM
Recommend to everyone very highly. My order was returned to them due to the blunder of my post office. They called to tell me they had received it back and asked if I would like my money refunded or if they should ship it again.
I told them it was the incompetence of the post office that it wasn't delivered and to please re-send it. I received it two days later via UPS.
This was done both times entirely at their expense!! Even though the price of the item was only eighteen dollars. That deserves special recognition and I fully endorse them as a five star company.
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3/15/09 2:02 PM
Order was processed quickly and without error. Shipping container looked like it had seen some rough use, but the merchandise was complete, undamaged, and works fine. It was a simple transaction and was execute efficiently.
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2/26/09 1:11 PM
I am extremely dissatisfied, and will not do business with SupermediaStore again. I was charged $10.51 for shipping of a $15.90 cartridge ~ 3oz. Customer service said, "Tough, that's the charge." I ordered two other free-shipping items (totaling more than $25) along with the cartridge, and the company says they weren't charged for. If that were so, the charges might have been $35 for a 12 oz package. Very untrustworthy about their shipping policy and cost, and customer service is obtuse.
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2/26/09 1:38 PM
Dear Rag,
Thank you for posting an informative review. We do apologize for the inconvenience of the shipping charge.Our shipping prices are based on UPS cost for shippment of the item. You did receive the free shipping of those two tem but unfortunately the last item had a shipping charge.
However at this time we have a special till 03/01/2009 with free standard shipping over 25.00. If you still have any questions or concerns feel free to contact us at 1-888-434-1888.
Best regards,
Supermediastore.com |
Supermediastore / Linkyo
Supermediastore
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2/26/09 12:43 AM
This company made a mistake on my order, and refused to correct it. I asked for expedited shipping, and they left it off the order. No apology, no redress. They didn't seem to care. And I was left with an order that would arrive while I was packing for a move. The product seems to work, but not the customer service and/or ordering process
EDIT: After posting the above, the company did Email me, as they said in their reply to this review, the following:
We do humbly apologize for the inconvenience you have received when inquiring about this order. We strive to give the customer the best experience possible and for that we would like to take 5.00 off the next order as a courtesy. In turn if you feel we have rectified the situation we would greatly appreciate it if you change your review on resellerratings.com to a satisfaction that is more pleasing.
I wanted to pay $45 for expedited shipping. They screwed up, and they couldn't care less. Now they think they are going to buy a positive review off of me for $5? I don't get it. And should I risk another order to try and get the $5 off? Like I said before, the product seems to work, but someone is asleep (or worse) at the wheel in customer service. This review was modified by its author, kentling, on
3/5/09 11:28 AM.
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2/26/09 11:08 AM
Dear Kent,
Please accept our humblest apology for the inconvenience on this order. We strive to have our customers have the best experience possible with us.
We have e-mailed you to resolved this issue and if you have any further questions or concerns feel free to let us know by contacting 1-888-434-1888.
Best regards,
Supermediastore.com |
Supermediastore / Linkyo
Supermediastore
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1/14/09 5:13 PM
Normally, my business with Supermediastore has been very good. This order has been a problem as for shipping. I order for the Food Mimnistry where I work and buy administrative needs as needed. Now, due to the 1 week delay to send the products I ordered, I now have a main printer down for lack of one of the ink cartridges on this order. Monday I called and they said it will ship out on the day I called. I called 2 days later, and it still was not shipped. After calling two times and emailing two times, the package is still in transit, hopefully to my home address. Order is now 2 weeks late. This review was modified by its author, Joester, on
1/21/09 2:54 PM.
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1/19/09 2:46 PM
Dear Joester,
Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience caused by this uncommon situation, and we assure you that we would never intentionally cause for you to ever be dissatisfied with our services.
We strive to have every customer's experience to be excellent. All the order needed was a phone confirmation which you were e-mailed. If you need further assistance in the furture feel free to let us know by contacting 1-888-434-1888
Best regards,
Supermediastore.com |
Supermediastore / Linkyo
Supermediastore
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12/4/08 11:57 AM
Excellent customer service. When i had issues with my order, sent a mail and get it responded immediately.
Thanks for the wonderful service.
Quick shipment and prompt response makes the customer happy. This review was modified by its author, susikrishna, on
12/4/08 11:59 AM.
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11/11/08 5:28 PM
Excellent store and very fast shipping, kind and helpful customer service reps. Excellent quality product.
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10/9/08 5:27 PM
I was really glad to see that Supermediastore has begun carrying these Canon cartridges. In the past, you'd have to purchase original Canon merchandise due to their chips.
Now I can purchase generic cartridges from Supermediastore without having to sacrifice quality.
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9/15/08 10:00 PM
I got a name brand product for a cheap price, 8gb micro sd card for $40. Amazing how cheap things has gotten Fast write speeds, no problems whatsoever. Thanks Supermediastore!
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8/22/08 11:56 PM
I ordered an item, was e-mailed saying it was "On Hold" because my billing address was incorrect (it wasn't); I replied to the e-mail to confirm that it was, in fact, the correct address (and re-typed it in order to make sure there hadn't been a typo or something).
However, as of today (6 days later), there has been no further response, and my "Order Status" page does not show it having been shipped.
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8/26/08 12:28 PM
Dear Valued Customer,
We do apologize for the inconvenience, however our verification process with billing information is only done to protect our customers. In reviewing your order I do see that the order is still on hold I have attempted to contact you via phone but there was no answer, please contact us at your earliest convenience to provide the necessary information. We thank you for your business and appreciate your feedback.
Regards
www.supermediastore.com
FYI UPDATE; Dear Customer,
Your order has shipped complete as of today 8/26/08 we appreciate your business and thank you for your feedback.
Regards,
www.supermediastore.com |
Supermediastore / Linkyo
Supermediastore
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8/21/08 12:59 PM
i bouthg a item from your corp and never got it
item #me-004-1902
ridata 4gb cf card 233x
i wrote to email to you gay and never go a respond thank for listening.
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8/21/08 5:28 PM
Dear Customer,
We do apologize that you did not receive the product, it seems this may be a short shipment with your package. We could have this product reshipped to you accordingly. Thank you for your business and we appreciate your feedback.
Regards,
www.supermediastore.com |
Supermediastore / Linkyo
Supermediastore
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8/6/08 7:50 AM
I have been using products from Super Media Store for quite some time and have been totally satisfied with the quality and their quick service. I highly recommend Super Media Store.com and will continue to purchase from them again and again.
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