This is the most disappointing purchase that our company has made in recent memory from an online retail store. Our order was placed two weeks ago and for a product that we were supposed to allow 3 to 5 business days to ship, it has yet to be shipped out.  
 
We placed the order with a company fairly close to our own headquarters in the hopes that the item would arrive as quickly as possible to allow us to finish an important project. Due to delays that customer service is unable to explain to us, our project has been held up one week (and counting) already and it looks like we will have to wait until the 3rd week for this item to ship. Considering next week is the Thanksgiving holiday, more delays seem to be on the horizon.

Excellent price, good quality, and speedy delivery. I am very happy with my purchase. And I will shop at SuperMediaStore.com again in the future.

Very nice product, along with excellent price and quick service makes for a good shopping experience. Thanks, and you will definitely see me again.

I had ordered a 2GB PQi SD Card. I received the order on time and I am happy with the service provided by Supermediastore.

Ordered a three pack of HDMI cables. They are excellent cables at a much lower price than any other dealer. This was an excellent purchase. I had some more expensive cables and I replaced those with these. I am more than very satisfied.

My Canon ink cartridges arrived quickly with good communication from Supermediastore. Have only used the black ink but am satisfied with the outcome.

Happy to find hard-to-find supplies for our mixed bag of printers and fax machines. Although it's always good to have just one brand it never works out that way! Shopping and ordering the "store" is easy, and notification and shipment are quick.  
I especially like the fact I get an immediate email notification of my order versus som eplaces that make you wait as much as two days JUST to verify they have your information!

I've been a customer of Supermediastore for a couple of years. I live in N. California so shipping and delivery is quick and combined with transparent communication (order acceptance, shipping notice etc) it makes for a wonderful customer experience. This order was just another positive experience  
 
I've never tried to replace or refund an item so can't comment on that

Good products and very fast shipment.

I've made many purchases at SuperMediaStore.com over the last few months and have always had great service -- no problems, quick to ship, great prices -- I will definitely continue to buy from them.

Fast shipping...great products...extremely competitive prices...these reasons and more keep me coming back to order!

Top quality merchandise, outstanding prices, fast shipping, great customer service. Sales and promotions have prompted orders, too!

Easy transaction. Order placed and shipped very quickly. Received on time and in great shape. Paid with Paypal, which was very convenient. A great site to shop.

The DVD cases arrived promptly and were well packed. Price can't be beat, good value for the money.

Good job! The ink came quickly and in good order.