This company is a scam! They sold me a defective Xbox 360 system. The hard drive did not work, the controller had a malfunctioning button, and then I got the dreaded "3 ring" red light error and the system stopped functioning completely. I tried to contact them through email and phone, but I get voicemail, auto-response emails, but no live person... and no resolution or refund. I got an RMA in the correct time period, and shipped it back, but no refund and they will not respond or contact me. I have submitted a fraud complaint to my bank, the BBB, and the Tennessee Attorney General's Office. DO NOT BUY ANYTHING FROM THIS SELLER!!! HORRIBLE!!! THEY ARE A SCAM!!!!!