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Store Rating and Reviews OverStock Dealz / Consumer Depot

Homepage: http://www.overstockdealz.com Shop Now at OverStock Dealz / Consumer Depot
Overall Customer Satisfaction Rating  
Six-Month Rating: 9.06 / 10
Six-Month Reviews: 16
Lifetime Reviews: 192

   


Lifetime Rating: 7.49 / 10
All Stores Avg.: 8.16
8.50 Pricing of Products and Services
8.28 Likelihood of Future Purchases
8.75 Shipping and Packaging
9.11 Customer Service
7.86 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 192 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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 OverStock Dealz / Consumer Depot Customer Reviews
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Reviews 1 - 15 of 191
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Very Dissatisfied
Reviewer: daevilbobman
Click Here to See the Profile for daevilbobman

7/1/09 11:55 PM
Bought a refurbished "120gb xbox 360 hard drive." Turns out it was just a 20gb hard drive in a 120gb hard drive case.

Very Dissatisfied
Reviewer: henchman_007
User Rating: 
Click Here to See the Profile for henchman_007

3/7/09 12:03 PM
Received this item and it was DOA although it was listed on their website as refurbished which means that it had been checked for working condition. Reading the fine print they have a 20% restocking fee which is outrageous. I definitely would not recommend these people for ANY type of purchase. VERY UNRELIABLE!

Very Dissatisfied
Reviewer: clara703
Click Here to See the Profile for clara703

1/30/09 4:41 PM
This company does not respond to returned items at all! If you can find someone else to purchase your items from, I suggest you do so. We didn't receive an adapter with the phone, and they never responded to emails and calls regarding this. When they finally did, it was too late to return according to their return policy... what a coincidence.

Very Dissatisfied
Reviewer: wes12
Click Here to See the Profile for wes12

1/22/09 8:20 PM
Bait and Switch: Ordered Sony NP-FG1 InfoLITHIUM battery, Condition: New/Open Box; received cheaper NP-BG1 battery.

Very Dissatisfied
Reviewer: gailketchum
Click Here to See the Profile for gailketchum

1/6/09 2:53 AM
I purchased a xbox wireless headset claimed to be refurbished. The thing arrived loose in a fed-ex mailer with no paperwork at all - only the headset and cord. It would not power on and I have been attempting to return it to overstockdealz.com since 12-27-08. Because it had been more than 14 days from order - even though I did not recieve it until 12-15-08 which is 12 days in my possession- they would not do anything. I purchased the extended warranty and can't get any info where to send it for replacement. Numerous emails have been a waste of time since all responses seem to be "canned" reply and not really address the questions asked.  
 
This company is a real rip-off and the run around from customer service e-mail is nothing but mor frustration. I wish I had never done business with them!!

Very Dissatisfied
Reviewer: tina81450
Click Here to See the Profile for tina81450

1/3/09 4:09 PM
KX-TG8232BR PANASONIC DECT 6.0 Expandable Digital Cordless Answering System w/ 2 Handsets - Black  
Condition: New/Open Box  
 
THIS PHONE WAS NOT 'NEW' AS STATED. IT WAS USED AND THE CLEVER FOLKS AT OVERSTOCK DEALZ NEVER EVEN BOTHERED TO CLEAR THE PREVIOUS OWNER'S PHONE CALL HISTORY!!!!! Waiting to see if they will send me a rebate.

Very Dissatisfied
Reviewer: rcastle1
User Rating: 
Click Here to See the Profile for rcastle1

12/26/08 12:07 PM
I purchased and xbox 360 which was sold as clearly as NEW/OPEN BOX not used. I tested the product when i first received it and it worked for a couple of months then broke. I called Micorsoft and they told me the product was registered to another person. After finaly convincing Microsoft that I purchased the xbox as new they agreed to fix it and sent me a shipping label. My xbox was returned UNFIXED. MICROSOFT SERVICE SAID MY XBOX HAD BEEN TAMPERED WITH. THIS WAS IN NOW WAY A "NEW/OPEN BOX" THIS WAS CLEARLY A VERY USED CONSOLE. BUYER BEWARE THIS ITEM WAS MISREPRESENTED.

Very Dissatisfied
Reviewer: tubby77
Click Here to See the Profile for tubby77

12/4/08 8:04 AM
Buyers beware! I purchased a refurbished item which I would have thought meant was broken at one time but repaired and in good working condition. Well it was not. I spent several days trying everything imaginable trying to get this item to work. Now I am out the cost of shipping item to and from OverStock's facilities.

Very Dissatisfied
Reviewer: jacobhb
Click Here to See the Profile for jacobhb

11/19/08 4:03 PM
I ordered an ipod Radio remote from these guys, and like other people who rated things here, the condition was listed as, New/Open box. When i received it, the box was open, but as much as expected. However, the remote didn't work properly - the connection to one ear was loose. It is ridiculous that they don't replace them, and they don't even check to see if the products work. I am returning it and will never consider shopping here again.

Very Dissatisfied
Reviewer: CraigGillete
Click Here to See the Profile for CraigGillete

11/10/08 1:03 PM
This company is a scam! They sold me a defective Xbox 360 system. The hard drive did not work, the controller had a malfunctioning button, and then I got the dreaded "3 ring" red light error and the system stopped functioning completely. I tried to contact them through email and phone, but I get voicemail, auto-response emails, but no live person... and no resolution or refund. I got an RMA in the correct time period, and shipped it back, but no refund and they will not respond or contact me. I have submitted a fraud complaint to my bank, the BBB, and the Tennessee Attorney General's Office. DO NOT BUY ANYTHING FROM THIS SELLER!!! HORRIBLE!!! THEY ARE A SCAM!!!!!

Very Dissatisfied
Reviewer: dadamets
Click Here to See the Profile for dadamets

11/5/08 4:00 PM
DO NOT ORDER FROM THIS COMPANY. I ordered a product that was described as "NEW/OPEN BOX". This item was not new, the box was torn in pieces, the item was damaged and it was missing the AC adapter, Antenna and Cables. Their solution to problem (which is due to their ERROR) was for me to return the Item at MY EXPENSE to MAYBE get a refund of the purchase price not including shipping. It is amazing how their incompetence and poor business practices will cost me money. AGAIN DO NOT ORDER FROM THIS COMPANY! I will be proceeding with a chargeback from my Credit Card Company!

Very Dissatisfied
Reviewer: davey1414
Click Here to See the Profile for davey1414

11/1/08 2:18 PM
I hope that this review stops 1 person from buying from this company! Do NOT buy from OverStock Dealz or any Consumer Depot company! They are very shady. They told me the speaker system I was purchasing was new/open box. When I received, the equipment had obviously been used. The box was smashed up and it was missing speaker covers and wires, manual and registration card. Most importantly, the speakers were not working properly.

Very Dissatisfied
Reviewer: perko
Click Here to See the Profile for perko

10/20/08 4:15 PM
Ordered a new repacked Uniden telephone. Item was not as stated new, it was more like junk repacked. Sent 5 emails and called 4 times no response. Would not buy anything from these scammers again. The worst on the web. For honest description and excellent service use techforless.com. I bought from them several times and any problem was taken care of immediately at their expense. This bunch of whatever are just rip off artists.

Very Dissatisfied
Reviewer: jaguares79
Click Here to See the Profile for jaguares79

10/18/08 10:03 AM
they sent me an MICROSOFT Xbox 360 USB Wireless Adapter that doesnt work and i sent it back and from that day i havent received a clear answer this guys are a fraud will make complaint.

Very Dissatisfied
Reviewer: jbrownneteng
Click Here to See the Profile for jbrownneteng

10/14/08 3:09 PM
They sent me defective speakers. No sounds comes out of the speakers at all. These are open box, refurbished but I expected them to work. Cust. service tells me that I have to pay for shipping both ways. So, I'm either stuck with $10 speakers that don't work or I'm out $20 in shipping charges. They won't budge on this. I will never purchase from them again and I recommend that everyone else avoid this reseller. They will send defective merchandise and stick you with the costs of returning so that it's cheaper for you to just throw the product in the trash and accept that you're out the purchase price and original shipping.

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