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Store Rating and Reviews Walmart

Homepage: http://www.walmart.com Shop Now at Walmart
Six-Month Rating: 6.56 / 10
Six-Month Reviews: 8
Lifetime Reviews: 128
   
Lifetime Rating: 4.98 / 10 All Stores Avg.: 8.12
8.44 Pricing of Products and Services
7.81 Likelihood of Future Purchases
5.63 Shipping and Packaging
5.42 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 128 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
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 Walmart Customer Reviews - Page 8
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Reviews 106 - 117 of 117
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Very Dissatisfied
Reviewer: libertine
User Rating: 
Click Here to See the Profile for libertine

1/28/03 4:47 PM
It is now Jan 28 and I SHOULD be getting my Unreal 2 preorder soon. Instead of honoring my preorder walmart.com canceled my order and is now selling the same thing for much higher than I should have paid. WALMART.COM DOESN'T HONOR IT'S ONLINE ADVERTIZED PRICES!

Somewhat Satisfied
Reviewer: VinceK
Click Here to See the Profile for VinceK

1/27/03 3:45 PM
Ordering process was straight forward. Selection good. The order processing and delivery seems slow. Order tracking capabilities are good. Would probably reorder in future

Very Dissatisfied
Reviewer: J0hn
Click Here to See the Profile for J0hn

1/20/03 12:39 AM
Ordered a digital camera with free 128M compact flash card. Received e-mail that it was out of stock and backorderd. Had to wait more than three weeks for the digital camera.  
 
They sent me a big radio controlled car instead of compact flash card :) Called them to return the car and reorder the flash card, but they said they can't ship the flash card until they receive the radio control car :<  
 
I sent the radio car back on Jan 15 by USPS. After three weeks, they still refuse to ship a compact flash card sine "they haven't received it yet".  
 
I am returning the digital camera. I wonder how long it will take to get the credit back.

This review was modified by its author, J0hn, on 2/5/03 1:39 AM.

Very Satisfied
Reviewer: isaacwd
Click Here to See the Profile for isaacwd

1/15/03 6:11 PM
Price for the item I purchased was $50 less than at other sellers. My order was processed in 2-3 business days as stated on the website. After which, my order was promptly shipped on January 12 and arrived January 15 (ground shipping). Package was not damaged, and my new notebook booted up fine and appears to be in perfect condition. I recieved e-mails upon order placement and shipment. Would gladly do business with this company again.

This review was modified by its author, isaacwd, on 1/15/03 6:14 PM.

Very Dissatisfied
Reviewer: JPP
Click Here to See the Profile for JPP

12/20/02 11:30 AM
Tried to purchase a Razor Scream Machine from them on 12/9/02. I placed my order successfully and received my confirmation.  
 
After a week of hearing nothing, I checked back in with them. My order was still being 'processed' with an expected deliever between 12/19 and 12/24. I was told that an e-mail was sent to me saying that the item was backordered. I never received the e-mail, but that was okay because the item was no longer backordered.  
 
On 12/19, the order was still being 'processed', so I sent another e-mail asking where my order was, and when could I expect the item to ship.  
 
On 12/20 I received an automatic e-mail from them stating that they could no longer guarantee arrival of the item by 12/24. 11 days to tell me that the item is out of stock.  
 
So you would think that they would pull the item from the website, right? As of today, the item is still listed as being available and can still be received by Christmas. What a crock!  
 
I won't be buying anything else from Walmart.com or Walmart ever again.  
 
Update: While checking on getting some numbers for this review, I went back to the Walmart website to discover that by miracle of miracles, my order had shipped. This after I had told them to cancel the order this morning. They upgraded the shipping to Airborne Express, so we'll see if it gets here in time.  
 
Update #2  
 
After going all weekend with the tracking number showing up as invalid, the package was at my door last night. They ended up delivering as promised. However, I couldn't take that chance. I happened to find one at a local department store on Sunday. So now I guess I'll get to check out Walmart's return policy. I guess the lack of communication was my greatest complaint. If they had just kept me informed, a lot of the problems that occurred could have been avoided.

This review was modified by its author, JPP, on 12/24/02 8:12 AM.

Very Satisfied
Reviewer: tattoohank
Click Here to See the Profile for tattoohank

12/16/02 7:59 PM
Good prices, why go there when you can shop over the internet. Made several orders. Never a problem  

Dissatisfied
Reviewer: spacy
Click Here to See the Profile for spacy

12/12/02 4:06 AM
Ordered a men's shaver at what I thought was a good price. It took 4 days after I placed the order to ship out, so the shaver arrived late as a birthday gift.

Very Satisfied
Reviewer: kupi77
User Rating: 
Click Here to See the Profile for kupi77

12/10/02 2:41 PM
Ordered a leather recliner for $199. It took them a while to ship it (the shipping was quite high, 50 bucks), but it arrived the day after it was shipped (took 2 weeks from placing the order to delivery)! I am very satisfied.

Very Dissatisfied
Reviewer: PengDoRi
User Rating: 
Click Here to See the Profile for PengDoRi

10/22/02 10:43 PM
Ordered an amzing deal of 800Mhz PC for $199. Now 24 days have passed. I haven't received it or any email concerning the delay. There's no tracking feature for this order. The phone support (1-800-966-6546) option #1 (tracking) just keep disconnecting my calls (4 times). I didn't get reply from the email support.  
 
I shop at local Wal-Mart everyday. But this is really terrible experience. I guess they aren't good in cyber space.

Very Satisfied
Reviewer: ejakab
User Rating: 
Click Here to See the Profile for ejakab

10/18/02 4:45 AM
I have ordered from them the day before yesterday. Shipped as promised yesterday. I asked for standard ground delivery, which is the cheapest. Turns out they shipped overnight by UPS for the same price from PA to CT. Absolutely amazing! They keep every promise you see on their site: they ship when they said they would, they keep you posted as they promised they would, they let you cancel your order until it is effectively shipped. Sam Walton would be very proud.

Very Satisfied
Reviewer: skaternl
Click Here to See the Profile for skaternl

9/7/02 3:56 PM
Was nice doing business with them. They sell much more online then in their stores. Even in their superstore they don't sell everything what they sell online. I really like their barebone systems they sell now. And this was a great deal.

Very Satisfied
Reviewer: sifter
User Rating: 
Click Here to See the Profile for sifter

7/8/02 11:04 AM
Bought multiple items. Prefer the store over the web site, but the web site usually has stuff you can't find in the store. Not a big wal-mart person, but no complaints. Some prices are better at store, but then again it might not be in stoke.

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