Two things prompted me to order from Overstock.com: (1) a link to an ultralight sleeping bag at a great price and (2) Bing cashback at 12%.  
 
I've placed three orders now (two delivered, one just placed this morning). The first two orders have arrived very timely, NIB, with quality items from each order (including an ALPS Mountaineering ultralight bivvy tent).  
 
Order process, shipping, and receipt of the items has been so flawless, I am sure I'll be ordering more from overstock.com (particularly if Bing cashback keeps going). Current $1 shipping promotion is also nice.

This review was modified by its author, Janizary, on 11/6/09 12:18 PM.

The jacket I ordered came as the wrong size. They didn't have any in the correct size, so they offered to return it. The online chat process was fast and easy, and I had a return number in minutes. They emailed me a prepaid UPS shipping label, and I had it out the next day. I have'nt received my credit yet, but I'm not too worried about it yet. I'm bummed I didn't get the right product, but Overstock handled the situation perfectly. I have ordered other things from them in the past and will definitely order from them again.

This review was modified by its author, zlegend, on 10/9/09 2:13 AM.

I ordered a refurbished DVD recorder. It was like new with a full 30 day Return/Refund policy.  
Fast shipping, very good customer service.

After looking at thousands of paintings I finally found the one that graces the wall behind my supper table "Lone Rider 1" , Overstock.com did it again, delivered safe and sound (never mind delivered for $1, yea, one dollar).  
One satisfied customer... again.

I was looking for a second baby seat and Overstock.com was the lowest price by far. Ordered it on a Tuesday and received it on Thursday. They're charge for shipping: $2.95! Great experience, and will definitely purchase from them again.

Everything went smooth with my order and my items arrived within a week. One item shipped UPS, the other went through USPS. The 3rd item was backordered for 3 days but arrived quickly once shipped and I appeciate how it didn't hold up my entire order.  
 
Price wise they were very good. For the same exact end table I saw in another large retailers magazine, Overstock had for half the price. The shipping was only $2 even though I ordered two endtables which were quite heavy--good deal!  
 
I plan on purchasing two 45lb dumbbells from here shortly for the same reason--cheap shipping. Anywhere else would charge a TON to ship 90lbs. The original price excluding shipping is even a bit cheaper so its a no-brainer.

Always happy with my purchases from the O!

Overstock.com is sometimes expensive, but overall the quality of the items offered is high. Sometimes things do happen, but their zCustomer Care representatives are always helpful and do whatever possible to keep their customer happy. Definitely a merchant to re-visit.

I worked for a number of online retailers in the past, and Overstock has the best shipping times, bar none. I've had a bad experience with a past return, but orders have been well cared for and for the past year. I only buy new paperbacks here because Amazon's warehouse no longer takes good care of their books.

Overstock.com is awesome. I've purchased 5 items from them and they were perfectly described, great deals. Their customer support is GREAT and you can actually talk to somebody on the phone or via chat over their Web site. The were friendly and very supportive. I cant understand all these other people saying aweful they are. It has not been true for me thats for sure. I bought a couple Memory foam toppers (Serta) 2 inch GREAT ITEM!!! and a Breville Coffee Maker and a Comforter Set. They were AWESOME! SHOP here, you wont be sorry, at least I think so VERY Strongly!

I ordered a PS3 game from them and it arrived fine. Shipping was a little slow for a small package (8-9 days), but it was during the holiday seasons so it's okay. Definitely would purchase from them again (when their items are on sale)

Great Prices for books, Fast shipping

Ordered a bottle of obsession for men. Price was good. They weren't the fastest to ship out or send you a notification email when it shipped but it wasn't bad by any means either. Product came in good shape. I seen a some people have been having bad experiences with overstock but in the two orders i've made i haven't had an issue.

Ordered an '18k Gold over Sterling Silver Ruby Heart Necklace' from Overstock since the picture was looking nice and was cheap. Upon arrival, I did not like the product and returned it. They refunded the total amount including shipping.

Just ordered a book. Delivery was fast (usps via ups) in just 3 biz days and it was packed well. They have good prices too.