I ordered a Denon AVR-1908 receiver from these guys and I have to say, it wasn't a bad experience. Everytime I called customer service to check on my order, I was helped in a very courteous manner. I placed my order on 2/5/08 and I received it 2/11/08, a day early and brand new, double boxed. When I first ordered, I did get the "call to confirm" email and they did sell me an extended warranty, but the receiver including warranty and shipping was still cheaper than any other competitor. Thanks for a pleasant experience.

This review was modified by its author, Vgray, on 2/13/08 12:40 PM.

These people are horrible. I called to get a price and the guy asked me for the model #, after I gave it to him he said "We don't have it". I asked him if he could order it and how long it would take. He said "You can't buy it" and hung up on me. Why is it that they treat people like this...

Add me to the long list of satisfied customers. FAST order processing, shipping and great communication. Recieved my camera exactly as described (New and factory sealed). Every aspect of this transaction (especially the BEST price) was 5 STAR!

I ordered a camcorder, and received the usual email about calling to verify the order and my credit card. When I did so, I was offered the opportunity to purchase all the items which normally come with that camcorder in its retail box at very high prices. I asked in amazement if the quoted price did not include the basic battery, charger and cables. I was told no, the quoted price included only the camcorder itself.  
 
This was strange since they advertised a full U.S. warranty, which usually accompanies the full retail package.  
 
When I was told that I could not buy the full retail package at the quoted price, I told them to cancel the order.

While not totally pleased, I really can't complain. The price was the best on the web. They didn't try to stick me with any extra, high-cost junk. No pressure. They delivered very quickly via UPS. I received it well-packaged.  
 
Now the bad stuff. They specifically state all merchandise is brand-new but the Fujifilm S-700 I received was clearly a used refurb. The lens cap was missing. It came in a refurb box and the frame count showed over 1000 shots taken.  
 
All-in-all, a wash.  
 
Would I deal with them again? Probably... if only for the price. The camera was in excellent condition and I probably would have paid MUCH more on eBay.

I too found their prices too good to pass up and was excited to order a Canon HG10 with an intermediate package for cheaper than the camera alone on other sites. I called to check on my order since I hadn't gotten it after a week. I was transfered 3 different times and they asked for my 3 digit code on the back of my credit card. I abliged and they then tried to sell me a battery charger for $189! I said no thank you and left it at my original order. I started looking online at reviews and after reading this site, I called again today to check on the status of my order and was told that it was on backorder. I cancelled my order and called my credit card company to cancel my card! Thanks for saving me a lot of time and frustration with this company!

I ordered a Kodak Easy share camera from HD camera world.com, when I got my camera in the mail the invoice said the camera professionals.com. It looks like they changed their website name to avoid all the bad reviews. I guess I'm going to cancel my credit card because I'm terrified (after reading other peoples horror stories) that they are going to charge my card for other stuff. My experience wasn't all that bad though. There were a few things missing from my package, which I can deal with, because I called them and they said they would have the missing items out tomorrow. So hopefully with this company's new name they have changed their ways! But just to be on the safe side I'm gonna cancel my card too.

If I had read the info below I would not have ordered, but I "lucked out:" bought a Nikon S10, now discontinued by Nikon but had all the features I wanted, & the price was almost "too good to be true." I also had the mandatory phone verification but resisted all the upsell, maybe because I had already ordred an extra battery at twice the usual price. (The "high capacity" battery is the same 1100 mah as the standard one.) When the camera came in a plain cardboard box & was obviously repackaged, had NO warranty card, I called Nikon. They couldn't tell me over the phone if the unit was USA or gray market, the only way to tell was to register the purchase and...it went through, thus showing me that it was a USA product. I don't know if it "fell off a truck" since the repackaging is unexpected and sloppy, but it seems to work okay right now. In summary: the price was too good, they were rude, accessories were way overpriced (so was Abe's) but the camera is a USA, not a grey market.

dba: on time digital  
Extremely deceptive business practices! Orders will not be placed unless you agree to upgrade. The advertised price is a come on. My $169.98 order got bumped up to $339.96 by being forced to talk to sales, as he said the camera didn't come w/a battery & charger, plus a memory card was needed to take video. Except the card offered didn't meet the Olympus specs for video! Then to return it the charge was $51.00  
All around BAD deal! I advise not to waste time or money with this business.

I placed an order for a Garmin Nuvi 755T on a Wednesday. The following Monday I was contacted by the company to confirm order. When I contacted them, I spoke to an individual who told me the unit did not come with maps and would need to purchase maps at an additional cost. I thought the unit came with maps, the representative replied "no those would have to be purchased at an additional cost" I asked How much and was quoted an additional $100 cost over original purchase of $245. I said that was to much cancel the order, he then said " I don't care", he then hung up on me when I was trying to discuss with him. I return the call and asked why he hung up and "he explained that you have to pay what an item is worth". I didn't purchase the maps. A GPS, without maps???? They were extremely rude and I called back to confirm canceling of the order, I wanted to research this further and they hung up on me again when I was asking to make sure to credit my credit card, he told me" if we charged your credit card you get the item for free".. Do not order from this company. Something shady is going on...

I too placed an order with OnTimeDigital.com because they were about $50 cheaper than the closest competitr. After about a week I received numerous emails telling me I had to call to confirm my order. I was tryingto purchase a Sony DSC-H20 Camera from them. The person that answeredthe phone stated I needed to buy a battery and extra memory to for the camera to work properly. I mentioned thatthe camera comes with a battery. He told me it was a temporary battery that only lasted for 15 minutes and I would need to purchase another battery for the camera to fully function. At this point I said I didn't want any accessories I just wanted them to ship the camera. That was when he told me it was a 2 month back order. I canceled the order. They have ZERO customer service skills and are very misleading on what they offer. DO NOT PURCHASE FROM THEM!! You get what you pay for. They have a 4G memory card on sale for $199 and a battery for $59. I ordered both from elsewhere for a total of $55 (this includes shipping costs). I can see why they don't want to do business with me if I don't want to pay them $200 for a $20 memory card.

This review was modified by its author, Roger48, on 5/6/09 9:37 PM.

I placed an order for a Garmin Nuvi 255W. After a week of not receiving the order, I contacted the company. They had sent several emails asking me to call and confirm the order. When I contacted them, I spoke to an individual who asked why I didn't purchase the maps? A GPS, without maps???? I asked them to place my order on hold because I wanted to research this further and they hung up on me. They were extremely rude and I called back to cancel the order. Do not order from this company. Something shady is going on...

Ontimedigital.com, I guess this is the same company. Terrible experience. Listed a camera for about $50 cheaper than anywhere else. I was skeptical so I called them, someone answered, I checked to see if they had stock, if it would ship on time and made sure it wasn't refurbished. The salesperson answered all my questions suitably and seemed knowledgeable, so I place the order. They seemed legit. 5 days later (just before xmas) I called b/c I still hadn't received a tracking # (but I had gotten an order confirmation), so the salesperson tells me that they don't have the camera after all, but it will ship in Feb. And I said, "what? Why didn't you let me know, it's the week before Christmas?" And the salesperson says, "We emailed you", but they did not. So I said, "well, cancel that order, I don't need it in Feb, but do you have it in another color or anything since now I'm kinda stuck?", and she said, no we no longer sell that camera". To that I said, "Is it shipping in Feb or you no longer carry that camera?" And to that, she hung up!! I couldn't believe it. Stay away from them. I'm now worried about the credit card that I used.

Never buy from this place!  
I placed my order over 2 months ago, and have called them multiple times (the people seem friendly) but every time i called i was on hold for over 15 minutes. Repeatedly, i was told my camera was on backorder and told when the next shipment should be in... but again it was on "back order". I sent 2 e-mails and no reply. I left the "manager" 2 voice mails with my problem along with my name and number so he could contact me back... NO reply. Now their site doesn't work and the last 2 times i called their "systems are down". Please save your time and money and do not order from this company! (i would pay $200 more to purchase a camera from a reliable site... i just wish i would have know this 2 months earlier).

Ordered a Canon EOS30D. Called to confirm the order. Was told "the system is down". Have reached live people three times after long phone waits. Always told "the system is down." Most recent time asked "if the system was ever up?" She took my phone number and said she would call back. They did not call back. I do not expect to receive the camera and assume it is a credit card scam as outlined below, though the credit card has not been billed to date. I e-mailed to cancel the order, and received no response.

This review was modified by its author, bertrecords, on 12/7/08 11:21 AM.