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Store Rating and Reviews The Imaging World

Homepage: http://theimagingworld.com/ Shop Now at The Imaging World
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.50 / 10
Six-Month Reviews: 10
Lifetime Reviews: 54
   
Lifetime Rating: 9.26 / 10 All Stores Avg.: 8.12
7.25 Pricing of Products and Services
8.25 Likelihood of Future Purchases
9.38 Shipping and Packaging
9.17 Customer Service
10.00 Return or Replacement
Show Reviews Read all 54 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 

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 The Imaging World Customer Reviews - Page 2
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Reviews 16 - 30 of 54
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Very Satisfied
Reviewer: Cyw
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1/27/09 2:42 PM
I purchased a lens & a filter with Joel on January 24, he was very nice to deal with, we got the order delivered on January 27 morning.  
I will definitely recommend them to friends & family.  

Very Dissatisfied
Reviewer: birdslover6969
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12/16/08 8:42 PM
i bought a package from you on ebay. camera with the works. i got the camera but not all of the works. they shipped most of it promptly and have been neglecting their responsibilities to send the rest. i surely will NOT do business again and advise others to stay away!

Reseller Reply    
Posted by
12/17/08 12:13 PM
We are very sorry that we were unable to satisfy you up to 100%, but I would like just to put down why we didn’t ship the camera case for your Nikon Coolpix P80, at the time of shipping the order, we had all the item’s for your order in stock except of the camera case, so we didn’t want to hold the order because of that case so we shipped your entire order but without the camera case, and after that we were delayed with shipping the case, your case is being shipped out today  
 
Thanks  
 
Joel Weiss  

The Imaging World
Camweis

Very Satisfied
Reviewer: UltimaOnliner
Click Here to See the Profile for UltimaOnliner

12/14/08 1:00 PM
I have now had 2 separate purchase experiences and have had nothing but the most impressive customer service EVER!  
 
What I mean by this, is that with the first order, I purchased a Nikon D90 camera body only. This was clearly described in the online listing. I then receive an email from "Joel" at Imaging World who apologizes to me because out of the near full page description, there was a single sentence that had a small error! He asked if I wanted to change or cancel my order, and I of course did not because the ad error was very small. I was, however, very impressed by this level of attention and detail.  
 
I then placed an order for a Nikon 24-70mm f/2.8 lens. It arrived to my home from FedEx in a damaged box. I contacted Joel at The Imaging World, and he responded instantly that he wanted me to be happy with the product. He instantly replaced the lens with another new one.  
 
Each time, he responded to my emails and actually would call me on the phone within a day of each email!  
 
He is also a legitimate authorized dealer of Nikon, as I checked on Nikon's website at the time of this review.  
 
This is the first and only review I have ever written on ResellerRatings. I did it because I truly believe that it is rare to find a business that is this customer-oriented, and consumers need to have this information. Good businesses need attention to prosper, so that the bad ones can fail. This is how capitalism is supposed to work.  
 
 

Very Satisfied
Reviewer: K6AZ
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12/9/08 1:22 PM
Purchased a refurbished Canon 40D on eBay. Considering the live.com cashback it was a great deal. The kit arrived quickly as promised. I'm very happy with this merchant and would definitely deal with them again.

Very Satisfied
Reviewer: Hawk600
User Rating: 
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11/13/08 8:55 PM
Very pleasant shopping experience!  
The Imaging World is a safe place to buy, with excellent customer service, fast shipping and honest prices!  
 
I bought a refurbished Canon 40D w/ 28-135mm IS lens and I could not be happier. The camera looks and feels brand new.  
 
Joel Weiss was very courteous over the phone and willing to go the extra mile to answer my questions and make sure that I would be happy with the purchase.  
The Imaging World will certainly have my business again.  

Very Satisfied
Reviewer: Zaxdad
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11/8/08 9:24 AM
What a great experience! I ordered a refurbished Canon 40d. I was concerned, the website said it  
was a  
demo,but for the price and refund policy I figured I would take chance. The camera arrived 2 days after I ordered it in a sealed box from Canon. The camera is in perfect condition,not a scratch or mark on it. Would recommend and will definitely to business with them in the future.

Very Satisfied
Reviewer: Jabba_Man
User Rating: 
Click Here to See the Profile for Jabba_Man

10/27/08 11:56 AM
I had a great experience with The Imaging World. It was a pleasure doing business with them. I did place my order with them while they were closed for the holiday. Even though the fact they were closed was CLEARLY MARKED on their website, Joel contacted me and said if I was in a hurry I should buy from someone else. I wasn't in a hurry and am glad I bought from them. Considering they are a Nikon authorized dealer and aren't selling gray products, I could not find a better price. All items arrived safely packed and as described on website. If you are looking for quality camera accessories at a good price, buy with confidence from theimagingworld.com.

Very Satisfied
Reviewer: sale
User Rating: 
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9/1/08 4:33 AM
The Imaging World is the great company to do business with. I was pleased with efficient and professional service. I have always gotten a good price and quick shipping. All items arrived safely packed and exactly as described on website. I placed orders for Canon Telephoto (EF 500 mm F4 IS)lenses and other Canon accessories with Joel Weiss. He was very helpful and answered the email questions right away. I have already recommended theimagingworld.com to my friends.  
 

This review was modified by its author, sale, on 9/19/08 5:54 AM.

Very Satisfied
Reviewer: fkrating
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8/29/08 2:51 PM
Joel and the Imaging World are a pleasure to do business with. I ordered a Nikon D700 and several Nikon lenses after verifying that the Imaging World is an authorized dealer. Joel was a great help to me -- and everything came -- one day sooner than expected. I have and will recommend this company to friends and family.

Very Satisfied
Reviewer: moralsage
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8/12/08 5:59 PM
I found this store two months ago on Ebay, during the MS cashback promotion, and bought my first camera. I picked them because of the great prices, current reseller rating, and the fact they are an actual authorized Canon dealer. I was amazed at the fast and professional service. Within the past two months I've bought thousands from them (camera's & lenses) and, even in the ONE time I had a mixed up order, it was handled QUICKLY and an all around a great experience. This seller is now on my ebay favorites list and I'll be heading there for all my Canon needs.

Very Satisfied
Reviewer: wronvet
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8/11/08 7:40 PM
Excellent company. Price not quite the lowest, but I went with them because of all the positive reviews. Talked to Joel when I ordered my Nikon D40 kit. Ordered on Monday and had camera within 48 hrs. I will only buy from this site, because I trust them. Larry

Very Satisfied
Reviewer: highcountry
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7/22/08 11:20 PM
I have been in the process of switching from Nikon to Canon. Based the reviews of Imaging World on this website, I decided to purchase my equipment from IW. I worked with Joel to order a sizeable purchase and he exhibited great patience as we worked through hoops of dealing with Visa and my timing requirements. IW is a Canon dealer and the merchandise is US warranty, not gray market stuff. IW had the best prices that I found and their service was prompt as promised. I highly recommend IW for your Canon needs.

Very Satisfied
Reviewer: bobwww
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7/21/08 11:30 PM
I bought a new USA warranty Canon 100 mm F2.8 macro lens from TheImagingWorld. It was properly packaged and shipped for $434.95 (after Canon $35 rebate) plus $30 shippng to Canada.  
A great deal!

Very Satisfied
Reviewer: Blue Kahuna
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7/14/08 3:56 PM
I used Price Grabber to find a highly-rated re-seller of high quality camera equipment that also had attractive prices. Price Grabber lead me to The Imaging World. I had a bit of a unique need from the re-seller. I wanted to pay using PayPal, but I was spending the summer at a seasonal home which is not the billing address for my credit card. It was an "unconfirmed" address, which many merchants that accept PayPal refuse to use as a shipping address. I called Joel before placing the order and he was able to determine the validity of my address by simply looking at my caller ID on his phone. He quickly agreed to ship to my unconfirmed address. I might add that other re-sellers like B+H refused to even consider such a shipment and others like Adorama consumed 4-5 days trying to figure out how to deal with my request. I ordered both a Canon 40D body and an EF 16-35 L lens from Joel. He shipped both items quickly and they arrived safely packed and exactly as described on his website. I found it necessary to call him with a question and he quickly greeted me by name (from the caller ID) when I called. I couldn't have asked for a smoother transaction or a more reliable and friendly internet merchant. Don't hesitate to buy from The Imaging World.

Very Satisfied
Reviewer: williewest
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7/14/08 12:01 AM
B&H customer for many years. Decided to try Imaging World and have been happy since I placed my first order several months ago. Joel called after I placed my first order to confirm ID on credit card. Not at all an inconvience. All vendors should do this with new customers. All my orders have arrived promptly and in good condition. Sometimes an item may be out of stock for a few days but is shipped as soon as Imaging World gets item on the shelf. I hope that this is due to "growing pains" as more folks appreciate the competive pricing and prompt customer service. I will buy from them in the future.

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