really like this site. i had never ordered anything online before visiting dealextreme, so i was cautious. however it all went great. i've ordered 6 items sofar and all arived perfectly, took 2-3weeks BUT free shipping so only fair! i once was a bit worried about a shipment, i send a ticket to them. and i got a reply within 24hours which eased my worries. do advice this site.

Dealextreme have:  
+ good prices  
+ the customs services are really good !. You can easily replace orders and speak about wishes (thanks Season!)  
+ fast shipping 7 to 10 Days to Europe (Germany)  
+ daily growing assortment  
Buttomline im very satisfied with this Reseller :)  
looking forward for the next orders !  
 

Grateful to you for your cooperation  
 
 
Best regards  
mohammed

This review was modified by its author, aburizg, on 9/30/09 4:03 AM.

Hi, I ordered a few products from DealExtreme about 2 weeks ago. The status of the package is still set to Pending/Waiting for Supplier.  
 
The estimated shipping time on the products was 3-5 days, not 14 !  
 
I ordered some of the products for my friends' birthday, but at this speed I probably wont have his gift on time :(  
 
Anyway, an update on the status of my shipment would be appreciated.  
 
Regards,  
 
Mr. Hendrikse

Made an order. Most of things shipped within 1 week or so, but the last item still no-go despite the fact that it appears to be in stock according to product page. Also according to the product's forum people that ordered this very same item after me got it shipped already.  
Customer Service Express (i guess "Express" there means something completely different then in the rest of the universe) hadn't respond to a couple of open tickets so the latest ticket was filed with request for refund in case that they are unable to ship it.  
Update 1: within 1 day after requesting refund item got shipped and i got response from service that since it got shipped i can't get refund. Well, let's see how it will arrive.

This review was modified by its author, musora, on 10/4/09 6:14 AM.

The store it's fantastic. The products are good and the delivery is very fast! No problems so far.

Hi,  
I have bought in the Dx for some times and what I have to say of this store he is that they are fast, trustworthy and honest.  
For two times I had problems with products with defect or broken for the post office and els they had quickly made the replacement of the same ones.  
I live in the Brazil, of the other side of the world, and exactly thus I have the confidence to buy with the DX therefore my experience and of my friends it is that they make of everything so that its customers are satisfied.  
I wait that they continue fast thus, considerate and serious.  
Matos, Helio  

Everything was delivered to my house perfectly. They sent it in diferent packeges, so the products they had in stock arrived earlier =)

Very satisfied with DealExtreme! Ordered Green laser pen for my friend works great as described! Will deal with DX again! 100%

The Dealextreme have a good prices and the customs services its very very good. I buyed a brazalet bluetooth but the conector of charger its flat (i knew) and in Spain its round. I writted a email to DealExtreme customs services "can you change me the Flat charger for Round charger?" and they respond me very fast "I gift for you one adaptator Flat to Round". It's the best international shop in the world. Thanks

Placed an order for a portable speaker on 7/27/09. By 9/4/09, I had still not received it. I asked for a refund, which they said they would give me in 7 days. It's now 9/24/09 and I have still not received any refund. Deal Extreme is a scam. I will never buy from them again.

This review was modified by its author, j3ff86, on 9/24/09 1:18 AM.

Excelent service and support, although they could have better product descriptions.

I ordered three items from DealExtreme on September 5th, 2009 and paid extra for expedited shipping. I received a notification on September 14th that my items were shipped on September 11th. The tracking number that DealExtreme provided was incorrect, and my attempts to contact them and receive a correct tracking number have been ignored. Despite the fact that the site estimates a 3-5 day delivery once an item has been shipped via EMS, I do not yet have my package and have no idea where it may be. I received a second shipping notification on September 21st, this time with no tracking number. So now I have no idea where my EMS package is, whether or not they have split the order into 2 or more shipments, or how much longer I will have to wait for my items. All the information regarding time on DealExtreme is extremely unreliable, from their 48 hour response time for support to their estimations of processing and delivery time. Their customer service is practically nonexistant. It seems that the only regularity in their service is that with which they monitor their score on Reseller Ratings in order to appease customers who have run out of patience. Do not order from this site unless you have absolutely no problem with having no idea where your items are and if or when you will ever receive them. By no means should you order express shipping, as they apparently disregard the fact that those who do so need their items soon. It WILL be money wasted. I will never order from this site again.

This review was modified by its author, Sevanar, on 9/23/09 5:34 PM.

Shoping / payment was easy. Shipping is long to the US but not fault of DX.

I have ordered twice from DealExtreme. The first order went smoothly, but the second order had some problem. The package was missing during the shipping process. I contacted the DealExtreme and they promised to resend the package. Their customer service is excellent. I will definitely order from them again.