The stuff are cheap though few are not good condition or spoilt when delivered,but the service support from DealExtreme is very good therefore its a thumbs up for this website/company.  
Even though they sent me a replacement which still in the end turn out to be spoilt again,due to their good services,overall i still give a full stars rating.

I have ordered four times so far in the last six months. Everytime I found the buying process a pleasant one and at no time I had experienced discomfort. The last order had two items and one of them was a battery for a cellphone. I found the battery was not suitable for my mobile. The mistake happened because the specification of the battery quoted that this battery is suitable for mine too among others, but it was wrong. As soon as I pointed out this problem, within a reasonable time I received a reply that a correct battery will be supplied soon and I don't have to send back the wrong battery to them. I appreciated the latter point, because for the cost of returning the wrong battery I can as well buy a new one. I really appreciated this resolution of my problem. This experience has strengthened my confidence in DealExtreme.

I ordered 5 sku.11211 (2 e-cigs in each) and 5 refills pack for them on 29 march 2009.  
All 10 e-cigs had broken batteries. DX ask me to send batteries back for replace. This was only fast and friendly action.  
After they received, DX answer that they have no batteries for replace. After some messages, they stop answer to support ticket. I closed and reopened ticket in july, they ask me to wait.  
 
For now, this issue is not solved. I have non-workable e-cigs without batters but with refills. DX not answer for my tickets from 2009-09-15.  
 
I buying on DX over two years and was happy most time. But this was first order with all items broken and DX not want to solve this problem.  

I had some issues with one order (received a wrong item, not the one i ordered) but Dealextreme customer service manager offered a satisfactory solution: reship the right item for free and a $5 discount for a future order. Five thumbs up this time.  
 
 
 

This review was modified by its author, malrod09, on 10/29/09 4:29 PM.

I placed this order on 9/16/2009. I paid for it via paypal and patiently waited as I normally do (I've bought from these guys several times).  
 
Most of my order was HDMI cables and each type showed as in stock. After a month went by and my ordered never showed, I logged into the dealextreme site to check the status. All items are listed as "waiting for supplier". I find it hard to believe that all of these items are still waiting.  
 
I opened up a CSE ticket (which guarantees 24-48 hour turn around) and am still waiting for a response 3 days later. I normally like shopping on this site, but this experience has left a bad taste in my mouth. Judging by some google searches and the dx forums, many people are having this problem. If my order isn't shipped soon, I'll likely cancel it and stop shopping here. Customer service is important to me.  
 
Update: No contact from DX yet, but the order status has changed to "Packaging".

This review was modified by its author, geekEleet, on 10/18/09 8:41 AM.

I had buy a lot of stuff in Deal Extreme and I'm really glad with their work. My last order had some troubles and I had to contact them, but their support was extremly satisfactory and they arrenged the reshipment with no problem. That was pretty cool.

I've bought from them a few times already. The price is excellent and shipping is free. Some items were not in stock and need special order, they may take a long time (longest one so far - 1 month, that is before it was shipped, which was another week).

First, I ordered a Fiio speaker from them, which was listed as shipping in 1-3 days. Watched the status change to Ready to ship and then suddenly Processing-Contact for status. Contacted them and got a reply ~ a week later (NOT 24-48 hr) that they have no idea when it will be in stock. Waited another month, then cancelled the order. Ordered different Fiio speaker on 9/23. Again, listed on the site as 1-3 days shipping. Again same story, ending with Processing-Contact for updates. Contacted, waited for a week, got no reply. Closed ticket and cancelled order on 10/6. No reply yet, 9 days later. Needless to say, will never deal with these people again.

I placed my order on September 30th. I patiently waited because I had heard about a holiday that they were on and took into consideration the fact that there would be added time to wait for my item but this is rediculous. It has been more than 2 weeks and still not even a tracking number? about 7 days ago my status showed that my item was in packaging so normally I got excited and assumed my item would be shipped soon. It has not. The status changed to "Processing - Contact us for updates" I sent a CSE ticket to them 4 days ago now. (I thought the response time was 24-48 hours) and still have not heard anything from them. It was a simple order 1 item that they claimed to have in-stock. I was recommended to them by a friend and was under the impression they were a reliable company but now I have my doubts. There items are cheap but I would recommend paying the little extra at some OTHER website to get your item in a timely fashion.  
on a strange side-note. a separate order that I placed with them using paypal as apposed to without paypal has already been sent out... and THOSE items weren't even in stock when i ordered them. BUYERS BEWARE use Paypal's protection IF you are to deal with this shady seller. This is my first and LAST time dealing with Dealextreme.com.

This review was modified by its author, operationzebra, on 10/14/09 7:00 PM.

I ordered an item on July 2. They promptly received the funds via Paypal. This was my first order with them based on the ratings they received. At the end of August the order indicated it was still "processing". In Sept, when the order still showed the status of "processing", I requested a refund on Sept 19. The reply was that it would take 2 weeks since it was past 60 days. I did not receive a refund and submitted another Customer Service request for a refund on 10/8. I still have not heard back from them despite the fact that they advertise "48 hr response Mon-Fri". So I have no product, no refund and no response from DealExtreme. For me, the lure of their low prices is not worth the risk of just giving them money for nothing. If you look at their history, their ratings have steadily deteriorated and are at an all time low.

This review was modified by its author, cwng37, on 10/14/09 6:17 PM.

I'm not sure why all these people are complaining about how long it takes to receive your order from dealextreme? It states that your order will take at least 3 weeks (21 days). I made several purchases over the past couple months for iPhone chargers and sure it took almost a month (sometimes over a month) but the product always arrived, was compatible with my 3gs, and 90% cheaper than Apple. That's right, 90% cheaper, under $3 instead of $30 +tax. For this svings totally worth the wait.

When I received my order I had a doubt about it. I contacted DealExtreme through their website and received am immediate response (considering the time difference). They asked some questions and cleared up my issues in a prompt and friendly manner. Although I tend to be hesitant purchasing anything from companies that reside out o the United States particularly because of problem resolution issues, I would feel very confident purchasing anything from them in the future.

ordering by dealextreme is great.  
when there is a problem with the delivery, you be kindly inform by the customer service desk.  
if you have patience, everthing would be send to you.

I ORDER A WRONG ITEM AND DO NOT WORKS WITH MY CELL PHONE COMPANY BAND SO I SEND IT BACK AND THEY CHANGE IT FOR ONE THAT WORKS WITH MY CELL PHONE COMPANY. IT,S A VERY GOOD ITEM AND WORKS FINE LIKE  
Deal Extreme. THANK YOU

Placed an order on Sept 28. Still had not received an order confirmation or shipping confirmation after a week. I sent in emails (I couldn't log into my account either) asking for help in getting into my account AND to see the status of my order as I had no received an order # or confirmation email. No response after over a week. To date, I have received no correspondence from dealextreme other than the automated email I received when disputing the purchase with paypal. That was the first time I got an order #. Dispute left unanswered after a week of posting to paypal, now I'm submitting a claim. What a headache over a $5 purchase.