This company is apparently an absolute joke and I am very glad to have found this review board. I tried to purchase a tripod last year, and after a week, or longer I was told the item was not in stock, and could not be delivered on time. Also thought I would try them again today 4-20-04 for the purchase of some Leica binoculars that they were advertising for $400 less than normal, but I found that no phone numbers worked, and the company could not be found in directory assistance as even being in New York. CAVEAT EMPTOR

It has been over a month and a half since I first ordered a couple of lenses. I have called and cancelled my order over four times now. The person on the phone, the same guy every time, says that he does not know why it was not taken care of and that he will cancel my order. Pay pal will not refund my money, does any one know if I am legally aloud to cancel this through my credit card (Paypal uses my credit card)?  
 
Is there anything we can do to stop this company? I filed a complaint on bbb.org, and have noticed that they have over 240 complaints. I am waiting on hearing from them. I would be more than willing to join anything to help stop this company.

Purchased camera online. They had claimed it has U.S. warranty and made no mention of the fact that they would switch the manufacturer's lens with some thrid-rate aftermarket lens. camera arrived in not-new condition, gray market and with cheap lens. Attempts to rectify were met with arrogance and rudeness. These people should NOT be in the retail business.  
 
I couldn't find the original invoice, but if you really need it to include my rating, please let me know.

I wanted USA Warranty Nikon equipment, the seller told me the equipment was USA Warranty, and charged a price that is comparable with goods that are USA Warranty.  
 
When the goods got here, there were no warranty papers. I was suspicious and called Nikn, and they confirmed that seller is not an authorized dealer and cannot sell USA Warranty goods.  
 
I returned the fkasg immediately, and filed a complaint with Pay Pal to reverse the transaction.  
 
Pay Pal would not give me my money back as seller told Pay Pal he delivered the goods. (Essentially Pay Pal will not get involved if the goods are not as promised.)  
 
I am now trying to get my money back from my credit card. It's been over 30 days since I returned the goods and the seller hasn't made any effort to give me my money back.  
 
A reputable seller would not have lied about the goods, and a reputable seller would not have fought my complaint at Pay Pal. A reputable seller would have posted a prompt refund.