Overall, they did a pretty darned good job. We had a mistake in the shipping, but they quickly corrected it. I got a good deal on some great Leica binoculars. I talked to a live person every time I called. The only negative was that they did not respond to my emails in a timely fashion, but WERE working on fixing the problem.  
 
I would and do plan on ordering a Nikon spotting scope from them in the future.  
 
Doug

This review was modified by its author, dougs, on 3/24/03 7:29 PM.

great compay quick shipping great prices would use again i ordered 2 rolls of fuji velvia from them and then i saw the bad reviews and got scared but everything turned out great! 4.98/roll shipping was a tad high but well woth it($10.20)

I purchased a pair of Pentax binoculars from aaacamera.com on 8/29/03. The same scenerio happend as with many other customers. I received an email stating I needed to call aaacamera. When I did I spoke with Timothy who claimed the webpage was incorrect as the price listed was for an international warranty. I upgraded and payed through paypal. I felt uneasy about the purchase and found resellerrating.com and checked on aaacamera and when I found their ratings I was sick to my stomach. I immediatly called and canceled my order and asked for a refund. That process took 4 phone calls (the next day) with Mark, Bob, Mike, and Timothy whom all sounded like the same person. Very rude and was hung up on all 4 times I called. I immediatly called them back and when the same voice answered the phone I would address him with the name he had given me. He would state the that person had just stepped out, give me another name and ask how could he help me. Each conversation ended with them saying don't call back and hanging up. They did refund my money later that day though thorugh paypal.com and have yet to pull anyother tricks. Sounds like I was lucky. I have checked daily with my credit card company since the incident. I have since established an account with resellerratings.com and intend to check each company before purchasing as well as using paypal. My experience is not nearly as horrific as some but would still classify it as poor and will never again do business with aaacamera.com regardless of them refunding my money. Salesmanship is sneaky and customer relations is extremely poor. Friendly when taking your money and will hang up on you when you want it back.

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Ok here's the latest followup to what's posted below:  
 
Much to my surprise AAA actually did mail me what appears to be a genuine YashicaUSA warranty card. I received it exactly one week after I called and complained that the camera arrived without any warranty. So alls well that ends well and I hope everyone else reading this has the same happy resolution but without any of the sleepless nights that I suffered.  
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This is a followup to a post last week that accidentally got overwritten or erased about a Yashica Dental Eye III camera.  
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Ok, I received my camera today, 26 days (and at least a dozen long distance calls) after my check cleared. They sent it UPS Next Day after claiming that they had already sent it Priority Mail. Personally I don't believe for a New York minute that they would send a $1,000 camera by USPS Priority Mail since Priority Mail can't be tracked. But at least they had the decency to finally send it UPS Next Day without charging me extra.  
 
HOWEVER, I was specifically promised a genuine Yashica U.S.A. warranty. Other places I shopped said it was impossible to get this particular camera at such a low price with a U.S. warranty included. But AAA Camera did promise me one several times before I mailed my check. And my check was accompanied with a letter specifically stating that I was ordering a camera with Yashica U.S.A. warranty included.  
 
Of course the camera arrived today with no warranty whatsoever, Yashica or otherwise.  
 
I almost expected as much.  
 
Maybe I should just be grateful the camera arrived at all and that it was unused. But I don't intend to let this drop.  
 
I'll post again after I hear their side of this.  
 
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By the way, these guys will even lie to you about their names! I have spoken with the same person on several occassions when he has claimed to be "Mike", "Bob" or "Harry". When I called him on it he said "we all sound alike". When I asked "Harry" his last name he said it was "Watson". The BBB has "Harry Green" as the owner. From his accent its obvious his name is NOT "Harry Watson" and probably not "Harry Green" either.

Two years ago I ordered a camera, lens and filters from AAA Camera. The lens was received but the wrong camera body was shipped and the filters were cracked (the filters were well packaged so the damage was before shipment). I was told to return the camera body and filters and that they would be replaced promptly. Months passed by with dozens of phone calls and emails and still no replacements. Every call was met with a different story. The camera is back ordered, the camera shipped last week, the camera will ship next week, we're just packing it up now, etc. Service reps would even give out phoney names to try and stall you when you called back. I tried to get the Better Business Bureau to help but after repeated failed attempts they finally sent me a letter saying that they had given up. Just do a Google search on "AAA-Camera complaints" and you will find hundreds of complaints about this company. Avoid, avoid, avoid!

Placed an order for a rangefinder in May crediet card not been debited and goods not sent looks like I have been very lucky after reading the comments on this board Phew !

This company is apparently an absolute joke and I am very glad to have found this review board. I tried to purchase a tripod last year, and after a week, or longer I was told the item was not in stock, and could not be delivered on time. Also thought I would try them again today 4-20-04 for the purchase of some Leica binoculars that they were advertising for $400 less than normal, but I found that no phone numbers worked, and the company could not be found in directory assistance as even being in New York. CAVEAT EMPTOR

This company is ripping of people and the appropriate authorities sould do something about it. For the past year they didn't deliver any of their orders but still collected the money. Don't EVER EVER EVER EVER BUY from this company.

Made an order on line. It's been almost two weeks without goods showing up. I tried to contact them twice via e-mails. The phones that are listed on the website are not operational. No responce to any of them. Dangerously unacceptable service.

I placed an order for Pyle Woofers 8 days ago, again like everyone else here, I have not heard any feedback from them, nor has my Visa been charged yet, which is good, because I have sent instructions to my bank to Stop this payment before it's processed...what kind of company doesn't have working phones? I am going to get these from www.partsexpress.com, they are an awesome online stereo parts retailer...

This review was modified by its author, fboog, on 3/23/04 9:37 PM.

Absolutly worthless!! Had to call directory assistance to find a working phone number. When I talked to the employee he stated that "we didn't charge you because we do not have the items in stock". I never received any communication indicating a problem or delay, in fact I had to contact them to find this out. Completly unprofessional and unreliable.

I ordered a yashica camera by telephone and sent a check for $197.14 on November 18,2003. I have not received the camera and there is no respone to my e-mails and calls.  
 
B. Gift

uaberry,  
I had the unfortunate luck of trying to buy a Speedlite EX550 from AAA. Just like all other people here I never received the merchandise eventhough AAA sent me several fake UPSP ID numbers that can't be tracked. I had paid with my credit card (not through paypal). I called my bank and told them that i never received the order and the money eventually got refunded(2 weeks roughly). On a dispute like this the merchant has to show the bank some sort of proof of delivery, eg your signiture that you received the order.  
Hope this helps. I don't know if you have any chance of getting your money back without having to go to small claims since you paid through pay pal.  
 
Good luck

It has been over a month and a half since I first ordered a couple of lenses. I have called and cancelled my order over four times now. The person on the phone, the same guy every time, says that he does not know why it was not taken care of and that he will cancel my order. Pay pal will not refund my money, does any one know if I am legally aloud to cancel this through my credit card (Paypal uses my credit card)?  
 
Is there anything we can do to stop this company? I filed a complaint on bbb.org, and have noticed that they have over 240 complaints. I am waiting on hearing from them. I would be more than willing to join anything to help stop this company.

Purchased camera online. They had claimed it has U.S. warranty and made no mention of the fact that they would switch the manufacturer's lens with some thrid-rate aftermarket lens. camera arrived in not-new condition, gray market and with cheap lens. Attempts to rectify were met with arrogance and rudeness. These people should NOT be in the retail business.  
 
I couldn't find the original invoice, but if you really need it to include my rating, please let me know.