Outstanding company. They assisted in selecting components for a Home Theater PC which I now realize gave me the optimum system at a reasonable price. You can check the status of the system build and testing in real time. The turnaround time was exceptional. The build was very clean. They send two packages along with the server. The first contains all of the documentation, software and licenses used in the build. The second contains any parts that came with the components that were not needed. There was a problem bringing up 5,1 surround sound but Puget worked with me until the system was fully functional. I have not seen this level of service for a very long time. When I am in the market for a PC I will definitely get it from Puget.

Best price online for the Asetek LCLC CPU liquid cooling system. I Highly recommend the LCLC. My CPU is enjoying the cooling system like a Corona (beer) commercial. Temps below 40C. Puget Systems had the best price and shipped it fast. Thanks, Puget Systems!

Wow! From start to finish I was very impressed. The communication process with PugetSystems was outstanding. I thought it would be tough for PugetSystems to win over an 8+ year NewEgg customer, but they've done it. I would definitely recommend them and I look forward to doing business with them again.

Great company, good selection, good customer service. The item I was wanting was out of stock at the time of my order. They went out of their way to find a like item and offer it to me at the same price as what I had originally ordered (even though the replacement item was a bit more expensive).  
Would definately shop here again. 5 Stars! *****

I could not be happier with the level of service from this seller. My order was packed and shipped within hours of ordering and arrived earlier then expected, even with a complete goof-up on my part with my shipping address.  
 

This company has been top notch with me. Fine and informed customer service guided me to the right fluid CPU cooler with the right attachment collar.  
Order delivered on time , packed well and customer followup has been phenominal. I deal with many online sellers and Puget systems is one of the best.

Excellent, speedy service. Very happy with my purchase.

These are second to none in customer service. I ordered an Asetek LCLC cooler from Puget and was not fully satisfied with its performance. They did not stop working until I was fully satisfied. They sent me a new part that works great. My friends and I are totally impressed with their service. I am definitely going to buy from them again in the future and am recommending them to my friends.

This review was modified by its author, twmorgan, on 10/20/09 11:43 AM.

I had a small order for just a part, the service I received was simply great and they have earned my business from now on! I was able to do an online chat to ask questions first, they were answered and were very friendly and helpful, and interested in what I was building too. This was super service and I could not have been happier, and they had a part that the only other place I could find it was ebay, and I'll deal with them over ebay any day of of my life! :)  
 
Thanks for the great service, I'll recommend you to others.

I found Puget Custom Computers to be easy to work with, extremely responsive and actuall proactive when I built my system. They called me to see what I was going to be using it for and offered some modifications. Some added a little cost and some reduced it so I came out about where I expected for a custom computer. I have had to call on a couple of set up issues and support has been easy to reach, no long voice mails to go through and very helpful. The system is great and running faster that my expectations. I would highly recommend them if you are looking for any type of system.

I own a small business that does custom computer programming, and in the last twenty years I have bought more than fifty computers from a variety of stores and manufacturers. I have never been more impressed with a computer hardware vendor. The technical knowledge of the staff is amazing, and the quality of their customer service is unparalleled. My experience with Puget has been a delight, and I recommend them wholeheartedly.

I'm very happy with my new custom PC! Very personal, professional and the product came to my door packed as promised! Inside the double packed box was another box containing extra cords, adapters, nuts and bolts "just in case". There was a binder with all the specs of my new PC along with the data from each test run and all the recovery disks were included in a plastic jacket. Special thx to William and the crew that put my "Hot Rod" PC together! I will definately contact Puget in the future whenever I need a replacement item or an upgrade.  
-Richard and Phillis

Great service and professional staff. I was looking for a super game machine and Jeff really helped me out. First he suggested a powerful enough system for my purposes and then even after I placed the order, through their online account and email, we were able to still modify it after realizing later some other things that I wanted in the new system. For example needing both XP and Vista on one machine. Just swap out the drive bays!-- a nice solution that would have never occurred to me.  
 
Thye also managed to complete the order and ship it out to me in less time than I had expected. This was a pleasant surprise.  
 
I'm very happy with the new system so far, and would recommend Puget Computers to anyone wanting a custom system but who doesn't want to build or can't build it themselves. You just can't get this kind of system from the big commercial dealers like Dell, etc.

I was a little hesitant to order from a company that I had no experience with. But I received many recommendations from members on the Digital Photography Review website that I decided to call Puget Systems. I spoke with Jeff Stubbers and he was most helpful in the design of my new desktop. We changed the specs a few times but all in all it was a great experience. From the time I gave the go ahead to the time my new system arrived was 6 business days. With me being on the East Coast (NJ) that was just great. Once I received the system and started to use it it is everything that the DPR folks said it would be and more. It is extremely quiet and very fast. It is well constructed and it looks like all of the folks at Puget Systems took their time and put a lot of pride into their work and my new Desktop. I would strongly recommend that you consider and order from them the next time you need a new desktop.

I recently purchased a custom-built (relatively high-end) liquid-cooled workstation from Puget Systems. Before pulling the trigger on the purchase, I must have spent a month doing research and configuring different machines on different vendors' websites.  
 
William at Puget noticed that I had saved a configuration on their website during my research period and inquired if I had any questions. A few weeks later, William and I had worked out the proper specs on my machine given my desired applications and he even went out of his way to find the best value in terms of various configurations that made more economic sense based on what the end result would be.  
 
In the end, through comparison shopping, it seemed as though I would have spent as much at other reputable places as I ended up spending at Puget, but without the personalized service, quick delivery, and comfort from trusting the warranty that I found at Puget. And while I could have possibly spent about 1.5k less at disreputable places, I didn't want the potential hassle of having to fight with customer service about refunds and returns.  
 
All in all, I'm quite happy with my experience at Puget and wouldn't hesitate to do business with them again in the future.