I recently ordered a Canon digital SLR camera and two lenses at the online store. also. I called the customer service number a couple days later to check on the order. Only two items were in stock online and I wanted to make sure I got one. The representative was helpful and confirmed the order number and ship-to address. She indicated the items were shipping the next day. Everything arrived on the prescribed day and they were in fine shape. It was a pleasant experience for my first order from RefurbDepot. I have them on my favorites list on the computer and will be checking them when I am in search of another item.  

I had an excellent experience with Refurb Depot. I bought a Canon XS with IS lens for only about $447...that's $80 to $150 lower than other stores. They shipped it right away, I received it within a week, and there were no problems whatsoever. You can check the following website to make sure they are still trustworthy. McAfee checks websites to prevent people from getting scammed: http://www.mcafeesecure.com/MeterVerify?ref=www.refurbdepot.com

This review was modified by its author, koricanspink, on 5/27/09 1:18 PM.

Based on the reviews here, I was deathly afraid of this company but I had already pulled the trigger and placed my order the day before. I ordered a Canon SX10 for $299.00 (plus $9.95 shipping but I had a $10.00 off coupon for a total of $299.90)which was about $70.00 cheaper than any place else (not including the obvious bait and switch outfits)  
I must say I have been very pleasantly surprised with my purchase. Shipping was same day and I received the tracking number that night. The package arrived on-time (5 working days) in a sealed canon box that stated "refurbished" on the side. The camera is flawless and operates as expected (so far) and the box contained all promised items. It seems (after reading the reviews) that people who have had bad experiences are mainly people who have encountered problems with the items purchased and needed to return them or have them serviced so that may be where this company breaks down. I will update this review if I encounter any problems.  

Purchased SAMSUNG Camcorder SC-MX20 on Friday eve 5/1/09. Monday recieved confirmation it had been sent to warehouse. Got it wednesday morning 5/05/09 and looks like new. Charged up battery in about an hour and works perfectly. I'll be back.

After reading a lot of your reviews- I was scared to death that the TomTom 930 I thought I got a great deal on would be in less than ideal shape when it got here. Boy was I surprised. I ordered the unit on Friday the 20th, got a shipping notification yesterday, and it was delivered at 1:15pm EST today by UPS. I live in northern MD, so it didn't have to travel far from Brooklyn.  
 
I opened the box- and it was perfect to my surprise and joy. Original TomTom box, original inside packaging, all new accessories in their packaging, the screen of the unit had its original protective film, and it had a card saying it was Road Tested and TomTom approved.  
 
I either got really lucky- or maybe this company is trying to clean up their act. We will see if my unit is working in 2 months, but for now- I am one satisfied customer!  
 

Well I would like to say that my experience with Refurbdepot.com was flawless. It was probably one of the best experiences that I have had online to date. I know some people will say that this rating is fake and I am not a real customer. I AM A REAL CUSTOMER THAT HAD CONCERNS ABOUT ONLINE FRAUD JUST LIKE YOU. The fact of the matter is that I read some of the rating on here and was a little apprehensive toward purchasing from this company. This put me on the defensive and I prepared myself for the worst. I called the company to verify that the product was in stock and what type of delivery time to expect. This company is located in Brooklyn, N.Y. which also made me suspicious. The price on the merchandise was very good. 1300 dollars for a 52 inch LCD Samsung..WOW!! I asked questions about how the item would be packed and what to do if I needed to return the item. All my questions were answered promptly. So I took a chance and ordered the item over the phone. The order was processed the same day and sent out that evening. The LCD arrived Friday intact and on time from Fed Ex!!! It was packed very well with all shipping papers intact. When I opened the box, I was completely blown away. This LCD looked brand new as if it was taken directly from the factory.. WOW!! This TV in Best Buy would cost around 3000 dollars brand new! I bought this LCD for the SUPER BOWL and received endless compliments from everyone. Even my wife was speechless!!! Refurbdepot kept their word and delivered on time. Please do your research people and ask questions before you purchase. Call your credit card company and ask all your "what if" questions. I will continue to buy from RefurbDepot and will update this site as necessary.

I purchased a Canon Rebel XTI from refurbdepot.com they were about $160 cheaper then any other retailer I got the camera yesterday in perfect condotin the box was sealed in a canon white box, like new in excellent condition!

The Refurb Depot is the number one source of electroics for me and my peers. They have very competitive pricing, reliable shipping, and a solid reputation for service. I've made several purchases with them and the most recent one a Samsug 52" LCD TV which came in brand new condition and i saved about $600 off BestBuy's price

I have purchased two LCD TV's and an air-conditioner from Refurbdepot.com and all of them have been perfect. The 42" LG that I just received was a little scratched up as you would expect from a refurbished product, but in perfect working order, no scratches or hazing on the screen, no dead pixels and I do not see any difference in the quality of the picture from a brand new one.  
 
It did take a long time to get it but a quick e-mail to support revealed that they had been backordered, something they could have notified me about, but otherwise I can find no fault with service or product.

i had excellent expirence with theh highly recommend great price fast shipping aaa+

This review was modified by its author, arod13, on 7/24/08 3:39 PM.

Well, I was skeptical after I placed the order and then saw many negative reviews. However, I was pleasantly surprised. Placed the order for a refurbished HP laptop on a Sunday evening and received the laptop on Friday afternoon. My credit card was not charged until it shipped. The laptop appears to be terrific! I am very happy at this point that I made a good decision and got what I asked for!!

Refurb Depot is an outstanding company. I recommend them highly. I purchased a Canon digital camera and Sahrp 46" Aquos LCD HDTV, both at great prices. Excellent customer service, as I prefer to shop on-line then order over the phone. Delivery was ahead of schedule on both.

I was looking around for a laptop computer but i had a spending limit of $500 bucks so my friend recomended me i should check out Refurbdepot.com so i went to their website and found a C501NR by Compaq for $499 not only it had all the feature i was looking for but it also had the noe windows vista operating system, all i can tell you the laptop arrived the next day looked like brand new condition and i feel myself a lucky guy and guess what i'm currantly writing this review from this laptop. Thanks Refurb Depot!!!

Found Refurb Depot by a web search for Philips lcd tv's. Typical easy, intuitive and simple web site and ordering, best prices found. Ten minutes after order processing, I was called by Joe to inform me of an out of stock condition but assured me of a delay of only 3 days with my order!! That was followed up with an email and subsequent shipper tracking, as promised. Incredible to think there are businesses that still value honesty, integrity and stellar customer service. I would highly recommend this supplier based on my experiences. Great job guys, Thanks!

Almost five years ago. I purchased an Olympus camera from referb depot. got it quick everything was in the box. No problem as a matter of fact I still use that camera today. Since I had such good luck then I gave them a chance on 4/20/07 I purchased an Akai 26 inch it came within a week. The TV had a vertical line on the left side of the screen. Monday 4/30/07 I called them about the set. They gave me 1800 and said this who I need to call. When I called it. It was to get the TV fixed. I refurb depot back and said I'm not getting this fix you are taking this back. They said I have to wait for a RMA number. When I did get it it was 5/3/07 and it gave me another address to send the TV to. They got that bac 4/16/07. I guess they didn't have another TV to send me because I kept getting excuse after excuse. Finally 5/29 I asked for a refund. Every day after that I have been ccalling about my refund lie after lie. It is 6/6/07 nothing yet. So I decide to call my bank to get my money back