Absolutely the worst online business I ever did.
Monday - October 6th - ordered a flat screen monitor.
That evening I looked and it said "shipped". I thought wow, that was pretty fast.
Tuesday - I did not have tracking info so I called. I was told it left that morning on the fed ex truck and I would have tracking info by next morning. Call back if it does not appear online or I dont get an email.
Wednesday (this morning) at 9am I called and I was told it was on a private truck since they handled this type of product better.
I advised them I needed delivery info since a truck can not make a delivery to my apartment without an appointment or advance notice. They said since their warehouse is in another state they will get it and send to me.
I called back (2pm)and was told Fed Ex has the order and its going ground. I was told not to worry, its shipping in the same state as where I live so it should be here on time with ground service.
I told them to cancel it. I was told it could not be canceled since it left this morning. But wait this morning you told me it left on a private truck, now you are telling me its Fed Ex.
The man told me to "trust him, don't worry".
If in fact it did ship (which I doubt) I have advised our doorman NOT to accept the delivery and have called the credit card company and explained to them. They are now disputing the charge.
I will never consider ordering from them again.
This review was modified by its author, valk, on
10/8/08 3:31 PM.