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Store Rating and Reviews PCNation

Homepage: http://www.pcnation.com Shop Now at PCNation

Cameras

HDTV's

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GPS/Nav

Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Six-Month Rating: 6.64 / 10
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Six-Month Reviews: 32
Lifetime Reviews: 721
   
Lifetime Rating: 7.40 / 10 All Stores Avg.: 7.91
7.66 Pricing of Products and Services
5.86 Likelihood of Future Purchases
5.96 Shipping and Packaging
5.52 Customer Service
4.00 Return or Replacement
Show Reviews Read all 721 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
425 HUEHL RD.-BLDG. #5  
NORTHBROOK, ILLINOIS
customer support email:
PCNationCares@pcnation.com
phone:
1-847-504-3000
customer support:
1-847-504-3000
business hours (est):
Mon - Thur 8AM to 7PM CST  
 
Fri 8AM to 5PM CST  

FAX: 1-847-400-5277



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 PCNation Customer Reviews - Page 2
Page 2 of 45sort reviews by:
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Reviews 16 - 30 of 665
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Very Satisfied
Reviewer: slavarubinov
Click Here to See the Profile for slavarubinov

12/26/09 7:46 PM
I am glad to have a purchase from PCNation.com.  
Very easy going website and navigation. This site has a discounted prises and free shipping services  
 
Thank You Very Much

Very Satisfied
Reviewer: mackinaw_one
Click Here to See the Profile for mackinaw_one

12/25/09 1:41 PM
I hope that the gps I have ordered and overnite shipping... will be as good and as easy as ordering it was... I did choose the shipping option by mistake... so that control needs some work

Very Satisfied
Reviewer: jerrydeutsch1
Click Here to See the Profile for jerrydeutsch1

12/11/09 9:41 AM
Incredibly fast & accurate service.

Very Satisfied
Reviewer: sapper6
Click Here to See the Profile for sapper6

12/5/09 1:31 AM
Great service and extremely fast. The free shipping made it unbeatable.

Neither Satisfied Nor Dissatisfied
Reviewer: rvpusher
Click Here to See the Profile for rvpusher

12/2/09 10:32 PM
Arrived per the shipping selected. Good notification of order and shipping status. Arrived in good condition.

This review was modified by its author, rvpusher, on 12/3/09 10:15 AM.

Very Dissatisfied
Reviewer: consumer1982
(read my 2 reviews)
Click Here to See the Profile for consumer1982

12/1/09 3:17 PM
My wife ordered a GPS online, they sent a "shipping conformation", took out the cash from account and 7 days later, when my wife called, "will" said they were back ordered. How are you gonna be back ordered and ship my product at the same time? Horrible service... DO NOT ORDER FROM!! Take heed, this could be you!!!

Somewhat Satisfied
Reviewer: jhbrink1967
Click Here to See the Profile for jhbrink1967

11/29/09 1:34 PM
So far, my thoughts are somewhat neutral. I asked the sales guy (Nick) via the phone about comparisons of purchased product and I wasn't impressed with his knowledge of the product. Fortunately, I am a salesman and have already researched the product and was looking for an intelligent comparison between products. He was unable to suggest options relative to value or quality.

Very Satisfied
Reviewer: Wahoo425
Click Here to See the Profile for Wahoo425

11/20/09 8:14 PM
Very easy company to do business with. Simple and uncomplicated.Recieved merchandise in good time and good condition.Overall, very pleased with this site.

This review was modified by its author, Wahoo425, on 12/1/09 6:11 AM.

Very Satisfied
Reviewer: ruka09
Click Here to See the Profile for ruka09

11/15/09 7:11 AM
 
Shipping Address:  
SHARON TART  
4024 BOWEN GROCERY RD.  
MCCOLL, SC 29570  
Shipping Method:  
UPS RED  
Payment Method:  
VISA 9305-BU4923-0011 FM978UT#ABA SMART BUY MINI 5101 N280 1 NOTEBK SYST  
 
this is the details from my invoice i print .....tell me why it is canceled  
 
i cannot track it what hapenn  
Tracking information is currently unavailable online for this order.  
Please check back at a later time or contact our customer service department.  
 
 

Very Satisfied
Reviewer: romary
(read my 2 reviews)
Click Here to See the Profile for romary

11/12/09 6:49 AM
Very good retailer, as expected. I needed to contact PCNation concerning a problem with my GPSr. They replied quickly and successfully solved my problem. I would buy from them again.

Very Dissatisfied
Reviewer: PCNationsux
Click Here to See the Profile for PCNationsux

10/22/09 8:34 PM
Poor explanation of hidden fees for returning defective items. Poor customer service in processing returns. Unnecessary delays. PCNation exemplifies the risks of dealing with internet companies.

Very Satisfied
Reviewer: SoCalFlyer
Click Here to See the Profile for SoCalFlyer

10/12/09 9:58 AM
Talk about a no fuss order cancellation!  
 
Ordered a camera online after business hours on a Friday night.  
 
Discovered after I had ordered it was the wrong item ( it was a gift and I'm not well versed in cameras ).  
 
Expecting some kind of hassle in canceling as I had never used these people before I sent several emails to different email addresses and followed that up with a phone message on their 800 number that same Friday night.  
 
Figuring on Monday morning I'd have to run the gauntlet over the phone to get the order canceled imagine my surprise that 1st thing ( even before normal business hours for them ) sitting in my email was a notice that the order had been canceled per my instructions.  
 
WHAT A GREAT PLACE TO DO BUSINESS WITH !  
 
Almost ordered the item from a den of thieves called DeltaCamera in Brooklyn ( look up their reputation ) but decided to go with this company because of their great reviews - apparently they are well deserved!

Very Satisfied
Reviewer: luosha
Click Here to See the Profile for luosha

10/10/09 12:30 PM
I was a little leery at first because there were some horror stories about shipping/inventory issues in the comments here.  
but i went ahead and ordered a new sony laptop, (mostly because PC Nation had it for almost $200 less than i would have paid at newegg), with free shipping, and received it within a week. i did have to call customer service once to given them an "official" email address -- apparnetly gmail ones don't qualify -- but that got taken care of very quickly. the customer service guy (Mark? i think?) was very helpful. it took a couple of days to get the tracking number, but again, no big deal. and the computer's great. definitely worth it. also, i like that the customer service people have individual numbers, so that you can reach the same person again. overall, awesome.

Very Satisfied
Reviewer: playerbass
Click Here to See the Profile for playerbass

9/25/09 8:04 PM
Product arrived earlier than estimated. Easy, fast and competitive pricing. Recommend highly.

Very Satisfied
Reviewer: Happy2Camp
Click Here to See the Profile for Happy2Camp

9/24/09 12:41 AM
Order came a day earlier than promised. I am very impressed with PCNation. The GPS worked great. Customer Service was polite and prompt. I emailed them with a question and was answered within the hour. I will use them again and I recommend using PC Nation!  
Thanks

This review was modified by its author, Happy2Camp, on 1/22/10 12:13 AM.

Page 2 of 45
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Compare Prices
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