This is the worst store to do business with. I purchased a brand new keyboard for $100 from them. They sent me a used, beat up, filthy dirty, damaged, and DOA keyboard. Not only did I receive a damaged product, I had to keep calling them to get my product shipped. Finally made them promise to overnight it to me because they didn't ship within the time frame promised. I will never do business with this merchant and recommend you don't either.

I called to verify that a hard drive was in stock, after a person there confirmed it was in stock i went to the website and placed the order. Later that day they sent me a tracking number and told me the drive had shipped. The next day the same person from memory4less calls my company and says, "I'm looking for pricing on a part" then proceeds to give me the exact part number i ordered from him yesterday. After I shockingly tell him that is the part i ordered from him yesterday he fumbles and says "Oh I am looking for 5 now for something else." I gave him the benefit of the doubt and left it at that. Then a few days later over the weekend I get an email from him saying they don't have the drive and asks me if he can ship me a completely different drive which is much cheaper as a replacement. The drive could not be used as a replacement, these guys are complete idiots and don't really have anything in stock. They are even stupid enough to call you to try and order something that they are suppposed to be selling to you.

Their ordering system does not show inventory status. After placing an order, it took till the end of next business day to get an email from the sales team that the order cannot be fulfilled.

This company took my money for a 400GB tape Drive when I ordered it, they kept the money for over 2-1/2 weeks and sent me an email that my drive was shipped the next day with a fedex tracking number and all. I finally called them to find out why my drive was never delivered and they told me after 3 hours that they never shipped the drive, no one was suppose to call me and tell me this, they were misleading that the unit shipped, and had no response about replacement of the drive they never had, or told me they tested it and it failed. Even after their customer service department learned of this, no one called me to tell me. This is the worst online retailer I have ever dealt with, and I was a computer store owner for 17 years. Do not trust them, do not believe that they will ever deliver on what they say! Tom L.

Company does not reply to emails regarding order status.  
 
Order confirmation email states "Orders placed after 2pm PST are processed the following business day". Going on 3 days now and nothing has been done, other than charging my card.  
 
Website has absolutely NO tools for tracking orders, beyond a few email addresses that apparently do not get checked.  
 
All in all, I'm not comfortable at all with these folks. They seem to have a large amount of negative feedback, and now I can see why. Had I know beforehand, I'd have definitely gone elsewhere.

I used their website to find the RAM specific for my computer, but still the RAM they sent was incorrect, so I then agreed to return it for the correct one. The replacement they sent was the exact same incorrect RAM I returned, and they have ignored all my attempts to contact them ever since. I am now down about $60, have been without the product I need for a long while, and have wasted much time and effort. Do not buy from memory4less.

I found the price on this drive and many others listed for $22. After confirming over the phone prior to ordering 3 of them, and after being sent an order confirmation email, I was sent a cancellation. After calling, I was told that virtually every drive I queried part numbers for with the same price, were out of stock. Yet other drives with the exact specs and same manufacturers had their prices changed and we IN stock. But no accomodation could be made. Meanwhile now they have my credit info from my order and I have no product coming my way.

Customer Representative did not know stock or store policies well. Quoted one price for a CPU, when if fact the price was double. Would not honor his mistaken price, also Customer Rep assured me that I would able to return CPU no questions asked. Part arrived DOA and company say I am SOL. No returns. Web site state otherwise. Company refuses to communicate or offer return incentives. With no communication from the seller, I am going to have to resolve this through legal channels, and report the company as internet fraud. Be very careful with this company, if you think you need to return and Item. Customer Reps communication was recorded, so you would think they would honor the return that I was assured of. A complaint will be filed with the State Attorneys office, as well as the BBB of Anaheim.

After two days, no update on order. No way to check status on website. Called in and told me there was a "mistake with the script" and the price was wrong even though I clicked through the price FROM pricegrabber. It clearly said "Special Price Today" and "No refund, No Exchange, 2 Kits available."  
 
Complete waste of time.

Customer service does not exist. RMA process requires filling out webform which does not work.

I purchased a Simple Technology Inc. PC CARD W/ DRIVELINK- THINKPAD from Memory 4 Less to transfer data from my old IBM Thinkpad laptop hard drive to my new one and it came with the wrong interface for the hard drive. It was clearly not an IDE connection. I was redirected to the manufacturers tech support (Simpletech) because of (MEMORY 4 LESS) lack of product knowledge. The recommendation was to return my order to Memory 4 Less (the reseller) and replace with PC CARD W/ DRIVELINK- UNIVERSAL after receiving the replacement; it was still the wrong interface (identical part as original ordered).  
Note: I paid shipping charges because Memory4Less (the reseller)said I ordered the wrong part.  
THE MANUFACTURER STATES THEY WAS GOING TO SEND THE RIGHT INTERFACE ADAPTER BUT IT NEVER HAPPENED. AFTER SEVERAL CALLS TO MEMORY 4 LESS AND SIMPLTECH I NEVER GOT THIS RESOLVED. SO I CANCELLED ORDER (approx time period 60 days) I WAS CHARGED TWO SHIPPING FEES WITH A RMA.  
This was reseller's response even when they send me the wrong product due to their lack of product knowledge and the manufacturers shipping mistakes.  
"You are responsible for paying shipping charges for returning product to Memory4Less."  
 
THIS WAS A WASTE OF MY TIME AND SHIPPING FEES!  
This reseller SUCKS! This reseller dosen’t takes responsibility for their errors. They redirect customers and for tech support to the manufacturer, also blames manufacturer for errors.  
I WILL CONTACT BBB.  

BUYER BEWARE: This company has a history of "bait and switch" tactics!!!  
 
I really wish I had read some of the complaints on the Internet concerning Memory4less before I purchased from them. Several people have pointed out that they were victims of a bait and switch. So was I. If you don't believe me, take a look at the reviews for this merchant at epinions.com.  
 
I ordered two sticks of PC100 notebook memory. I had decided to buy from Memory4less because their site let me choose the exact memory that was recommended for my system. This gave me a feeling of confidence that I would be getting compatible memory.  
 
In reality, they sent me PC133 memory, which was incompatible. My notebook would not even boot. I managed to get a support person on the phone and they basically argued with me telling me that it should still work, even though it was obvious that it wasn't. I told them that they had not sent me what they advertised and what I ordered. I asked for a full refund, including the original shipping charges since the fault was completely on their end, not mine.  
 
To make a long story short, after several emails back and forth and several weeks of effort on my part, they finally agreed to a refund. However, it's now been several more weeks and I still haven't seen a dime back from them. I ended up having to dispute it with my credit card company, who processed a credit for me.  
 
In the time being, I ended up buying the memory from Crucial.com. Yes, they charged more, but the service was top notch, it was shipped quickly, and everything worked, as promised. Sometimes it is worth it to spend more. I can't recommend them enough.  
 
In the end, as I've said, I really wish I had taken the time to do a little research. Companies such as Memory4less get away with ripping customers off because most of us just suck it up. I wanted to make sure and make an effort to speak out so that some other poor unsuspecting soul may be spared the troubles that I and others have experienced with this company.  

NO customer service. They ignore ALL emails inquiring about shipping dates/tracking numbers or even if it's in stock. They don't return phone calls.  
 
Do NOT order from them.

Memory for less is right. I got less. I got nothing. I had a motherboard that I bought new from another company and it was defective. I bought the required memory at the same time from these guys. They call it 3D Memory. I bought another motherboard requiring different memory. They only have 7 day refund policy so that is not possible. Agreed to exchange for memory worth $124.00 (75.00 restocking fee?) to use in 2nd motherboard.  
 
Returned memory and they say it never arrived. UPS says it was delivered. Still waiting for an exchange. 2 weeks. Buy from a memory house, not these guys. Hope my credit card can straighten it out. Lost $200.00. No wonder they sell for less.

Shipping options during order process ARE UNCLEAR. I thought Ground Shipping Saver was UPS. So, I put my physical address for delivery and my PO BOX for billing. I would have preferred to get the package at my PO BOX. Monday, they send e-mail asking about the address differences. I responded. No response to that e-mail. I told them I would prefer to get at PO BOX... but what happens ??? They ship it USPS Priority to my physical address... So, there is delay because verify a different billing and shipping address even though web site allows for that to be input. Why bother with online order form if I have to talk to someone on the phone or send an e-mail anyway just to get the order processed. And then I tell them where I would prefer package but they send it to physical address that was originally requested, ignoring the fact that I told them in an e-mail that if it could go by US Mail, I would prefer it to PO BOX. Another delay--another day because I work all day!! So I will get a notice in my box that it couldn't fit it the box and it's at the post office. And of course that will be at night when after work when the post office has already closed for the day. So, now I have to go to the post office ON SATURDAY!!! BECAUSE THAT'S THE ONLY DAY THE POST OFFICE IS OPEN AND I DON'T WORK AND IT'S TOO FAR FROM WORK. Of course, my PO BOX is right near work and I could go at lunch but they don't send it there. If was UPS like I thought, then my apartment office has package acceptance and I could run over after work and get it cause they are open until 6 p.m. So, this was my first and last order from this company and I haven't even gotten the product yet. Believe me, next time I will just go to COMPUSA and get it the same day with no $6.95 shipping charge and a week waiting period just to ship something that weight a couple ounces. OUCH! First class would cost less than a dollar for something that small. Get a clue at memory4less.com!  
 
Dawn Brown  
 
Updated 2/15/05.  
Almost one month later and I still don't have a working part like I paid for. My computer manufacturer used a different speed RAM chip than their specs say so the chip I ordered from Memory4less won't work with my original chip. This was not memory4less' fault. However, poor customer service in handling the replacement is entirely their fault. By the time I get another part, I will have spent almost $20 total in shipping costs... with no guarantee that the replacement will work, either! I will never order from this company again, NOT EVER. I sent in the RMA request, explained about the speed difference and they would NOT contact me. When I finally called and got someone, they said they didn't reply to my posts in their RMA forum and my e-mails because they didn't know how to handle it... For heavens sakes, at least send me an e-mail telling me to call them ... respond in some fashion; don't just ignore me repeatedly. It's not the fact that I got a part that won't work that bothers me; it's the way the handled the support and replacement. Now, they won't even send the replacement until they get the first part they shipped back at their company, so I have to wait yet another week or more... HELLO, you have had my money UP-FRONT for one month while I have had no working part.... if they treat other customers this way, I'd be surprised if they stay in business.

This review was modified by its author, DawnLBrown, on 2/15/05 10:45 PM.