First time shopping with them. Have a really good prices. Great packing and fast shipping.

good price, item as advertised. received the package within 5 days after placed the order. Thats acceptable for ground shipping.

Great company, I made my purchase on 2/22/09 and received a phone call to verify that my new address was correct. They also setup my parts for signature delivery to protect me against any theft/issues that I may have had. Thank you for a perfect transaction yet again!!!

Fast shipment and Mobo was protected very good. will do buisness again. just wish Lagoom.com wasnt in California. The sales taxes out here in California is just recockulus! Lagoom.com Rocks.  
 
p.s. Lagoom 1 thing you should offer pro-bono to your California residence customers. Thanks

This review was modified by its author, bendover0420, on 2/19/09 4:01 PM.

Saw this item for three times the price in Skymall.com. Promptly received the merchandise. I am so pleased that I am ordering one for my daughter.

Great price on a very difficult to find item. Called to confirm availability and received excellent customer service. Also, shipping was extremely fast.

Excellent customer service, quick shipping.

I was not a very easy customer for lagoom. Ordered a product and had to have it returned for certain reasons. They shipped the product fast and did not have any problems returning the order. I would recommend them to anyone.

Lagoom.com is simply AWESOME. I ordered an Intel CPU on 10/31/08, but never received it. I was tracking the order progress on-line, when it stated that the order had been placed on my front door. Little to my knowledge, there was no package. I looked at the FedEx website tracking website, but they state that it was delivered. So, I called Lagoom.com and emailed them to inquire about the order. The customer support staff was very helpful and he stated that he would contact FedEx personally to figure-out the problem. Approximately 3 days later, Lagoom.com sent me an email stating that FedEx "lost" the pack and they will be sending a new CPU.  
 
And there you go... That is how you do business!!!

I got a hard to find 1.8" 120 Gb drive at very good price.  
For sure I will buy from Lagoom again!  
Alejandro

Update: One drive was DOA. I don't trust the other drive.  
 
Update two: Lagoom's customer service was EXTREMELY helpful. They immediately apologized, promised to look into their shipping methods, and issued me a full credit. I was impressed with their response. I would order again from them (although I would call make sure their shipping was adequate if I was ordering something fragile.)  
 
Original Post below:  
 
Everything went well with this order for two Western Digital Hard drives until I opened the package and saw how they had been packed.  
 
I ordered these specific drives because of their supposed longevity. I am tired of drive failures! Yet I have been reading that most drive failures are caused by poor shipping practices.  
 
Lagoom did not ship these fragile drives properly. The two bare drives were rubber banded to each other with a flimsy piece of cardboard between them and a thin layer of SMALL dimpled bubble wrap was around them. Then the drives were simply thrown into a box and shipped via FedEX.  
 
There was no indication on the box that this package was fragile.  
 
Hard drives ARE extremely fragile and to drop one is to almost certainly ensure its early demise. No hard drive manufacturer will even accept a return without 'retail packaging" which cushions the drive with thick foam or other secure shock-proof packaging.  
 

This review was modified by its author, pmcg, on 9/17/08 7:48 PM.

Ordered on Tuesday morning, delivered on Thursday morning ... and I only asked for three-day delivery! Everything was well-packaged. And, the pricing was excellent. I'll definitely shop here again.

This is my 2nd time ordering from Lagoom and as before they are very quick to ship. The item is packed well and functions perfectly. I couldn't ask for a better ordering experience. I will definitely order from them again.

Highly recommend. Quick shipping and Good Prices.

I'm pleasantly surprised with Lagoom.com. They were the first to offer Intel's DG45ID matx board while other retailers were quoting shipment times a month away. Due to low availability, I was expecting the order to go into backorder or pending status, but instead it was accepted and processed the next day. Shipment was fast, order processed on Tue, shipped on Wed, and I received it on Friday. This retailer is excellent, and I would definitely purchase from them again.