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| WildDigital.com Customer Reviews - Page 2 |
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7/14/08 4:32 PM
I was excited when I found the Nikon D60 at WildDigital.com with a lens upgrade for cheaper than the base kit elsewhere. That probably should've been the first warning. None-the-less, I placed the order. Next business day, I get an email saying please call with a number (that had a busy signal for hours.) I ended up calling the number on WildDigital's website and talking to someone that way. WARNING!! These people are running a bait-and-switch business. After being on hold for 10 minutes, I was informed that I ordered the "German" version of the D60. If I wanted the "English" one, I would have to pay an additional $120. Also, the battery was only a 15 minute battery and the rep tried to upsell me a battery and memory card. Needless to say, I cancelled my order with WildDigital and I'm happy I did. I believe that they share the same scam business with 1wayphoto and a few other places. BUYER BEWARE. If it seems too good to be true, it probably is.
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7/11/08 9:27 PM
My experience with these scam artists is similar to the ones already stated. I ordered a Canon XH A1 videocam at their price. I waited for the perfunctory call. Then I was enticed to buy extras that I did not need and was told camera did not have a lens!!!
To make matters worse they already credited my card and would not suspend the credit for 48-72 hours to gain interest. There is a law against such scams but they seem to get away with the fraud. Don't waste your time with tis firm. JD
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7/8/08 9:50 PM
I ordered the new Garmin Nuvi 770 GPS unit. The con starts after you place an internet order and they send a msg to call customer before they can ship. They entice you to order from them based on offering the lowest price. After reaching customer service they state the uniot has a 2 year old map and it will cost 90.00 to upgrade.by the way garmin does not sell this unit with a map with the 2006 map. What a scam.... then they offer memory at triple the street cost. it just never ends ....DO NOT BUY FROM THIS OR THE RELATED COMPANIES
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6/29/08 9:03 PM
After order taken received an e-mail to verify billing / shipping address; "no it's all fine, we would like to recommend that you add" ... sales tool, after I told them I did not want to order additional stuff they got very short and hung up on me! Oh yes ... I had to wait over 10 minutes on hold waiting to verify the information. After a week I check to find out why the item has not shipped ... its on backorder. I e-mailed them ... twice ... nothing. So reluctantly I called knowing I would have to wait. Finally I am told the item I ordered was the Japanese camera with Jap plugs manual etc which was on backorder (why would I want that camera??? ... I certainly did not order that one). They had the American one on the shelf for $130 more ... would I like it? ! I asked the sales rep where it said I had brought the Japanese camera on their website. He said it was there under Company Info .... I have yet to find it and if you look for a Canon FS11 on their website the price applies not to the American one. I had the website open when I was talking to the sales rep and wherever he told me it was clearly indicated it was a foreign item I checked and it was not there. I told them this was deceptive and they got very defensive and unpleasant. STAY AWAY FROM THESE PEOPLE.
The only thing 'good' was I received an e-mail canceling the order. I will check my card statements carefully as nothing about these people is honest, straight forward or should be taken at face value. Luckily most of the internet sellers are reputable ... or at least care about their reputation.
One more thing ... I told the rep I would not take his US camera but look around for a better price. He told me good luck as they own 15 such electronic websites under different names ... not sure of this, but scary if true.
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6/27/08 2:28 PM
Not at all happy.
WildDigital low-balls the price on the web. After you order they send you email to contact becauee "We are required to speak to you in order to verify your billing information". You are connected to some guy who very aggressively tries to upsell you on various stuff. Given the stuff they were trying to upsell me on and the original price, my impression is that that they take accessories out of the box.
I ended up trying to cancel my order. Unfortunately it was "already shipped" and now I would have to pay a restocking fee.
Stay away from these people. They are not honest.
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6/18/08 12:35 PM
This is a scam business...please be aware of it. The customer service number will never be picked, and even if it is picked you will tranferred to a dead end. I ordered a camera from this site and wanted to expedite the shipping and was not able to do it by even calling them 10 times. I will have to dispute the charge in case they ship it. They are partnered with Broadway photo and seems like brooklyn, NY based. Please do not use this site.....I have warned you.
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6/15/08 5:58 PM
These people are scam artists. BEWARE. Typical low ball price bait and switch. I should know better that if a price is too good to be true, it is. When I ordered a Canon D9 camera, all seemed well. Then I got an e-mail saying I had to call to confirm address info. No big deal. Well, the hard sell started as soon as the clown finally answered the phone. Ove r priced batteries, chargers, on and on. Pretty soom the price quoted was double what was advertised. I requested to just buy the base camera with what should be included. Two days later another e-mail. Now a problem with a backorder. I call them and pose as a new buyer. They say they have it in stock. I challenge them as to why it is backordered. This crook proceeds to tell me the camera I ordered was the Japanese model and everything is in Japanese. After a few choice words I cancelled the order, paid more with a reputable company. DO NOT WASTE YOUR TIME! If you see positive reviews, it's probably those swine at Wild Digital writing them.
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6/13/08 11:33 PM
I have ordered a SONY Handycam HDR-CX7 Memory Stick PRO Duo Camcorder and I reveived an email from them to call them to verify my billing information. I called June 9th and It told me that they were on Holidays between June 9th - June 10th and will be back on June 11th (like they deserved a holiday). I then waited unpatiently for my camcorder.
I finally called June 11th 9am in the morning. Waited for someone to pick it up for almost 30 mins. I finally get a person and they asked me about buying the camcorder with ad ons. Told me that the battery lasted 15 mins and asked me to order a special 4hr battery for only $189. After I said cancel, he called me a MORON and hanged up...
Like the other reviews here don't shop or trust wilddigital at all!!!
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6/11/08 1:53 PM
I should have reviewed the store before even attempting to purchase a product from them. As stated below, they used the same bait and switch tactics on a confirmation call when verifying a different shipping address. Ordered an Infocus IN-37 projector and they started with:
* Do you want a mounting bracket?
* Do you want extra lenses
* Do you want more warranty?
Then asked if I wanted a bulb for the projector? WHAT?!? I thought a bulb comes factory? I pointed out to the customer service rep that they don't advertise the projector without a bulb on their webpage. And even if they did, there were no packages additional to get the bulb added... Customer support was very short and hung up on me. Needless to say, I canceled my order. Shady, very shady!
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6/11/08 10:25 AM
This vendor is terrible and I would never consider purchasing from them again. They advertise their products falsely and employ the bait-and-switch tactic. I ordered a Nikon D80 with 18-55mm VR lens and got an email asking to call them to confirm billing address. The representative tried to sell me an extended battery and warranties, which I kindly declined. He then informed me that the camera is a Japanese modelf and if I wanted the US model it would "only" be $200 more. None of this was ever disclosed on their site when I was placing my order, and when I expressed this, he acted as if it was no big deal and that's just how they operate. I quickly cancelled the order and told him that I will be reporting them to the Better Business Bureau for unethical business practices and false advertising.
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6/1/08 12:46 PM
Terrible service. Very dificult to contact customer service because of heavy congestion and hours of operation are few compared to other merchants.
My order was placed 5/21/08 and, allthough promised in 2 days because of a photo trip, I still don't have it and had to leave on the 5/31/08. @nd day shipping was paid.
I have talked several times with them and always the lens was promised for the next day. I think they don't have it in stock but don't want to loose the sale.
Lies and deceptive tactics seem to be their politic.
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3/17/08 8:07 PM
Stay away from this seller. Tried bait and switch tactics on confirmation call, claimed item I ordered was not as I expected it would be: mfg for foreign market. I cancelled order in the phone call, we will see if they honor the cancellation. This is the second questionable seller I have come across using Shopping.Yahoo.com. I would recommend staying away from them too, it seems they do no screening of their sellers. This review was modified by its author, keferraro, on
3/28/08 9:40 AM.
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2/16/08 12:40 PM
STAY AWAY!! NOT WORTH THE AGGRIVATION!! TAKE YOUR MONEY ELSEWHERE!!! Wild Digital is part of the Broadway Photo / A&M Photo World, Regal Camera, Prestige Camera, Preferred Photo, Royal Camera group of scam artists. DON’T USE ANY OF THESE COMPANIES—THEY ARE ALL RELATED AND USE THE SAME TACTICS.
All these companies have the same website design, the same ads, the same product descriptions and the same listed prices. They suck you in with seemingly great low prices but in the end, if your time, blood pressure reading, and faith in your fellow human beings are worth anything to you, you will ultimately pay far more than you expect. You will actually come out ahead by paying a little more up front at a reputable vendor. This is the important point and the reason you are researching these companies at this site. The $100 you MIGHT save by going to these people is simply not worth the time and aggravating effort you will have to expend in trying to make them live up to their end of the bargain. You can read about my ordeal if you have time, but the short answer to your question about which vendor to choose is in the old adage: “IF IT SEEMS TOO GOOD TO BE TRUE, IT PROBABLY IS.”
16 Jan—Ordered a TomTom 920T GPS from Wild Digital at their advertised price of $459 after first confirming from Jonathan that they had several in stock. The price was over $100 less than their nearest competitor and I decided it was worth the risk…
17 Jan—Received an email from WD stating that the item I had ordered was “currently unavailable”. I called to find why I had been told the opposite when I placed my order. At this point we got into the Bait and Switch game—the advertised model was a non-US model with Asian maps instead of US and Europe and by the way, didn’t I want to order the upgraded 4 hour battery instead of the 1 hour battery that was included… I had done my homework with TomTom’s tech reps and knew the battery ploy was BS. I told him I didn’t want the extended battery and ask him for customer service. After holding for 30 minutes I spoke to Gabriel who was surprisingly cordial after I explained the issues. He apologized for the mix up and said they did have the US version in stock but that Wild Digital's cost was $490. He would let me have it at that price and would throw in a screen protector and a cleaning kit (each “a $10 value”…). He sounded sincere and the total was still way less than any other place so I agreed. I got a shipping confirmation and tracking number late that night.
21 Jan—Received a TomTom 920—not a 920T. The T indicates an included Traffic antenna and is worth $100. I was also charged a $7.88 “Insurance Fee” that I was not told about and that I didn’t authorize. I called WD Customer Service and spoke to Gabriel again. He apologized and gave me a return authorization number, stating that they still had 920Ts in stock and would priority ship one to me right away. I returned the 920 via the USPS at my cost.
28 Jan—Called Customer Service because I had yet to receive a tracking number—much less the actual GPS via “Priority” shipment. I was told that the returned GPS had just been processed and that the new one would now be shipped.
1 Feb—Received a TomTom 920!! Once again THE WRONG MODEL!!! I called CS again and spoke to Marlin who was very apologetic, told me UPS would pick it up on Monday (4 Feb) and he would “overnight” the 920T.
5 Feb—Still no pick-up. Still no delivery. Called and spoke to Gabe again. He said UPS would pick up the 920 on 7 Feb and he would overnight the 920T.
7 Feb—UPS picked up the 920.
11 Feb—Spoke to Michael and ask WTF my GPS was. He said they had just processed the return and would overnight the 920T—Does any of this sound familiar??????
14 Feb—Spoke to Jessie WHO SAID THEY DON’T CARRY THE 920T!!!! AAAAAAAAAAAAAAARRRRRRRRRRRRRRGGGGGGGGGGGGGGGHHHHHHH!!!!!!!! After explaining the situation to him again in words of one syllable, he said it had actually shipped out on the 12th—or maybe on the night of the 13th! No, he didn’t have a tracking number to give me but he was sure it would arrive later today. Or tomorrow.
15 Feb—After a solid month of agony, frustration, lies and hours on hold I finally got the damn GPS I ordered. I would gladly pay more than the shitty $50 I ended up saving to have that part of my life and sanity back.
Save yourself. Don’t order anything for any reason from any of these companies.
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12/18/07 12:09 PM
Wild Digital is the worst on line shopping experience I have ever had. They are scam artist and will try to reap you off. There are hidden charges such as they say free shipping and charge you $60 dollars for a stocking fee. They will send you an email and ask you to call in to confirm your order and try to sell you more stuff telling you "oh that camera will not work with your old card". I could go on and on but I will just say DO NOT USE WILD DIGITAL !!!
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6/12/07 11:07 AM
I will never think about ordering from them again. THey pulled the bait and switch and tried to sell extra batteries and what not. I agreed to go with the "US Retail Version". I received the Bait. Called them up and they were not understanding at all.
0/10
They will deal with my credit card company now.
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