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Store Rating and Reviews Ultimate Home Entertainment

Homepage: http://www.rtheaters.com Shop Now at Ultimate Home Entertainment
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 10
Lifetime Reviews: 128
   
Lifetime Rating: 9.98 / 10 All Stores Avg.: 8.15
8.61 Pricing of Products and Services
9.75 Likelihood of Future Purchases
9.44 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 128 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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 Ultimate Home Entertainment Customer Reviews - Page 4
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Reviews 46 - 60 of 130
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Very Satisfied
Reviewer: bobodude
Click Here to See the Profile for bobodude

3/26/08 8:02 PM
Wow, what comfort and price for Berkline Theater Chairs from Ultimate Home Entertainment. Roman has to have the best customer service in the business. Shipping was fast and they arrived in excellent condition. If you are looking for a no hassel dealer, here he is. Thanks Roman for your great price and service.

Very Satisfied
Reviewer: WJMorales
Click Here to See the Profile for WJMorales

3/25/08 11:06 AM
UHE has supplied me with the best products for my HT. Roman's dedicated service and prompt delivery always surpass my expectations. I've purchased Berkline seating, UPS units, & my projector. I will continue to purchase from UHE in the future.

Very Satisfied
Reviewer: maynardm
Click Here to See the Profile for maynardm

3/19/08 7:12 PM
I got 4 of the berkline 13175 chairs. I love them...they're very nice. Roman was great to work with. He answered all questions honestly and gave an accurate description of the chairs and leather quality.

Very Satisfied
Reviewer: dododge
Click Here to See the Profile for dododge

3/2/08 8:35 PM
I bought a set of theater chairs, which arrived exactly as ordered and even shipped a week early. During the ordering process Roman was able to readily answer my questions about materials and designs. I would gladly recommend him to others.

Very Satisfied
Reviewer: grndthftzamboni
Click Here to See the Profile for grndthftzamboni

2/27/08 8:33 AM
What a great buying experience. I felt like I was driving Roman crazy with all my questions and emails. We ultimately went with the Berkline 13174's based on our experience sitting in other models and Roman's advice. We are very, very happy with them. They look great and are really comfortable. My home theater is fairly modest but now when we are watching movies we feel like we are "livin da life".  
 
Roman responded back to every email extremely promptly - always in hours and not days and sometimes in seconds! I highly recommend doing business with him. He is very professional and is the benchmark to which all other people in sales of any type should strive for.  
 
Thanks Roman!

Very Satisfied
Reviewer: mastiff34
Click Here to See the Profile for mastiff34

2/25/08 7:08 AM
Love the chairs, and Roman has great communication and customer service. Would definitely buy from again.  
 
As for the chairs, I bought the motorized Berkline 13175's and I love them. Never sat in a Berkline chair before, but they are very comfortable and don't regret the purchase at all.

Very Satisfied
Reviewer: FletchaFletcha
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2/15/08 6:34 AM
I purchased a set of Berkline 13175 theater chairs from Roman and am very happy with these chairs and the service Roman provided. I would also recommend anyone looking for anything related to seating or home theater to give Roman a call. Thanks Roman!!

Very Satisfied
Reviewer: fishercs
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2/14/08 9:00 PM
Great seller. I purchased this Berkine motorized chair from Roman at a great price with fast delivery. I was able to purchase this chair for about $300 less than what Best Buy AND Best Buy delivery date was about 6 weeks!! Roman got the chair here in 5 days. Great communication with emails and I love it when the seller gives me tracking numbers. I highly reccomend Ultimate Home Equipent.

Very Satisfied
Reviewer: I. Liveclean
Click Here to See the Profile for I. Liveclean

1/23/08 8:16 PM
I contacted Roman at Ultimate Home Entertainment regarding Berkline Home Theater seating for my home. Roman was extremely helpful and provided a lot of recommendations based upon my needs and his expertise. He was careful to consider my budget and ensure that I got the most "bang for my buck". His customer service was excellent and I am thoroughly satisfied with the purchase. The chairs arrived when anticipated and I am impressed with the outcome. It couldn't have been more painless.  
 
I would not hesitate to recommend Roman and Ultimate Home Entertainment for any type of Home Theater equipment. I guarantee that I will use him for all my future home theater equipment purchases.

Very Satisfied
Reviewer: coleman40
Click Here to See the Profile for coleman40

12/10/07 9:10 AM
Excellent service and prices. Items delivered exactly as ordered and on time. Seller has great reputation on AVSForum.com.

Very Satisfied
Reviewer: loubob
Click Here to See the Profile for loubob

12/9/07 2:37 PM
I am very satisfied with my purchase of five Berkline 078 chairs from Ultimate Home Entertainment. Roman was a pleasure to deal with, as he always responded to emails immediately and was very knowledgeable. He delivered an excellent product and obviously made a conscious effort to provide topnotch customer service. A+

Very Satisfied
Reviewer: Aeroace
Click Here to See the Profile for Aeroace

12/6/07 4:23 PM
Many thanks, Roman, for making this purchase of 4 motorized Berkline 078 seats with the buttkickers possible. To add my winning a beautiful theatrical rug during the recent AVS Forum PowerBuy is truly impressive.  
 
Thanks for sorting the issues regarding the delivery and taking time to provide me information in installing the rubber isolators to my seats so that the buttkickers would be optimal. I would be interested in your future PowerBuys for their great value.

Very Satisfied
Reviewer: markespy
Click Here to See the Profile for markespy

12/5/07 9:56 AM
Roman at Ultimate Home Entertainment is a very rare individual when it comes to Internet shopping. I just received my new Berkline 45014 Theatre Seating with the new powered head rests. They are very comfortable and the power recline is smooth and quiet.  
 
Since they were brand new, they took a bit of time, but Roman warned me ahead of time and kept me well informed all the way from order to delivery. In fact when ordering, Roman found and corrected a mistake in his original invoice. The amount went down. He even called and emailed me when the truck driver was having trouble reaching me for home delivery. Roman has a loyal and soon to be repeat customer. He earned it.

Very Satisfied
Reviewer: RonC66331
Click Here to See the Profile for RonC66331

11/30/07 10:30 AM
Without a doubt, Roman provided me with the best customer service I've ever had for a major, online purchase.  
 
He provided all the information I needed and wanted on the phone before I placed an order.  
 
His communications keeping me informed were excellent.  
 
Though his prices were great, I consider his care for the customer a greater attribute to his business. I doubt I would've sent off a certified check to any other online merchant that didn't have the positive feedback that Roman has earned.  
 
Keep it up Roman, and I can only hope that more merchants do as you do.  
 

Very Satisfied
Reviewer: hohlraum
Click Here to See the Profile for hohlraum

11/14/07 7:43 AM
great prices. fast responses via email and comes highly recommended on avsforum.com

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