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Store Rating and Reviews Ultimate Home Entertainment

Homepage: http://www.rtheaters.com Shop Now at Ultimate Home Entertainment
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 10
Lifetime Reviews: 128

   


Lifetime Rating: 9.98 / 10
All Stores Avg.: 8.15
8.61 Pricing of Products and Services
9.75 Likelihood of Future Purchases
9.44 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 128 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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 Ultimate Home Entertainment Customer Reviews
Page 1 of 9sort reviews by:
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Reviews 1 - 15 of 130
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Very Satisfied
Reviewer: ceejust
Click Here to See the Profile for ceejust

10/17/09 8:49 PM
Ordered 3 Berkline chairs with (power and buttkickers) installed at an unbeatable price and awesome service reputation well deserved. Roman is always prompt in returning email request. I am definitely buying from Roman and Ultimate Home Entertainment again in the near future. Total process could not have gone any smoother. I am very confident in recommending Roman to family & friends knowing they will receive the same great care as I have very satisfied with the overall experience. This is customer service and satisfaction at its best.

Very Satisfied
Reviewer: bcheng4jc
Click Here to See the Profile for bcheng4jc

9/11/09 8:52 AM
A+++++  
 
seller was a pleasure to work with and offered a lot of suggestions to better my home theater experience as well as save me money. shipping was prompt and professional! would definately buy from this seller again in the future when given the opportunity.

Very Satisfied
Reviewer: munman1
Click Here to See the Profile for munman1

8/16/09 9:29 AM
Absolutely fantastic service. Roman is great to deal with and always quick to respond to any question. This was my 1st time dealing with Ultimate Home Entertainment & it was excellent. I bought 7 Berkline 13175 power recline theater seats and the price was unbeatable. The chairs arrived in perfect condition. I highly recommend this seller to anyone who is looking for the best deal and great customer support. Thank you Roman for assisting me with my home theater needs, very much appreciated!!!

Very Satisfied
Reviewer: SavannahRich
Click Here to See the Profile for SavannahRich

8/3/09 6:56 PM
Roman was a pleasure to deal with and always quick to respond to any question. His reputation is well deserved. The seats I ordered (Berkline motorized) arrived in perfect condition and the price couldn't be beat. They actually arrived sooner than anticipated. All in all, a great experience and I would recommend anyone in need of theater seating to give them a chance. There is a reason the reviews are glowing.

Very Satisfied
Reviewer: greenbear73
Click Here to See the Profile for greenbear73

7/17/09 2:39 PM
I bought three Berkline 12003 power recline theater seats. This company is the best for price and customer service. Constant communication from ordering to delivery - top notch.

Very Satisfied
Reviewer: Postell65
Click Here to See the Profile for Postell65

7/14/09 4:03 PM
Absolutely fantastic service. I purchased 8 Berkline Recliners and they arrived so timely that I was shocked. Great Deliver but more importantly, the customer service after the sale was made was simply astonishing. I recommend this seller to anyone who desires not only a great deal, but the assurance of great service post sale. Thanks Roman and team for a job well done!!

Very Satisfied
Reviewer: roxb
Click Here to See the Profile for roxb

7/10/09 8:57 PM
Roman provided great assistance. Service was quick. We are very happy with the 8 Berkline chairs we purchased. Highly recommend.

Very Satisfied
Reviewer: kmeleon
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5/27/09 5:45 PM
Roman is great to deal with. I had an actuator go bad on my Berkline chair that was discontinued and he made several calls an emails to get me the parts needed to repair my chair. Thanks Roman!

Very Satisfied
Reviewer: lordtyresian
Click Here to See the Profile for lordtyresian

5/20/09 7:04 AM
I purchased 5 chairs from Ultimate Home Entertainment. The service was excellent, all my questions were quickly answered. I received the chairs on schedule and they are wonderful. Recommend any looking for home theater chairs, talk to Roman.

This review was modified by its author, lordtyresian, on 6/6/09 9:55 AM.

Very Satisfied
Reviewer: Rick from TN
Click Here to See the Profile for Rick from TN

5/13/09 7:10 AM
Purchased 2 motorized Berkline 45090 and was very happy with the communications and service from Roman. I wouldn't hesitate to do business with him again. Thanks Roman if you read this.

Very Satisfied
Reviewer: dsuttles
Click Here to See the Profile for dsuttles

5/11/09 4:19 PM
Roman was extremely responsive, patient and honest when helping me decide on what new theater seats to get. I highly recommend doing business with Ultimate Home Entertainment. I certainly will do so again.

Very Satisfied
Reviewer: kmenz
Click Here to See the Profile for kmenz

4/27/09 4:35 PM
I purchased 7 Berkline 12000 theater chairs from Ultimate Home Entertainment. The service was excellent and the chairs are great.

Very Satisfied
Reviewer: hjones4841
Click Here to See the Profile for hjones4841

4/18/09 3:43 AM
Order was for 3 Berkline home theater style recliners. Roman provides great customer service all at a great price. He answered several questions and offered suggestions prior to my placing the order. The chairs arrived earlier than expected and were in perfect condition.  
 
I rate this purchase experience as 5 stars out of 5 and highly recommend purchasing from Ultimate Home Entertainment - I know that I will again.

Very Satisfied
Reviewer: escopa
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4/8/09 5:30 AM
Good service. Great Price. Excellent follow up after the sale.

Very Satisfied
Reviewer: toddtrues
Click Here to See the Profile for toddtrues

2/27/09 10:41 AM
The products were as expected and Roman's expertise relative to the Berkline product line was spot on. Very responsive and Very knowledgeable. His customer service is second to none.

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