| photosolve Customer Reviews |
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Reviews 1 - 15 of 683
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7/18/07 8:29 AM
Good communication throughout transaction although order was delayed due to production dificulties.
Item when recieved, was exactly as described and worked perfectly.
Shipping was very fast.
I would definately purchase from this supplier again.
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2/8/06 2:05 PM
Great product, one-a-kind adapter at a fair price. Took 3-4 days longer to arrive than items ordered on the same day from other companies.
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2/14/06 9:06 PM
I am very concerned about ratings which reflect a "somewhat satisfied" customer, particularly when the reason for the rating is dependent on shipping services which are out of my control...in this case the US Postal Service. The order was placed on 1/31/06, shipped on 2/1/06 by Priority Mail from Tulsa OK to Hawaii. The package was delivered on 2/7/06 which is only 6 days of transit. The customer claims that other items ordered on the same day arrived 3-4 earlier. That would make delivery by the US Postal Service to Hawaii a 2 day affair. Quite frankly, that's amazing to me. I wish that the service from Tulsa to Hawaii was that good. I've tried to contact the customer on two occassions, but there has been no reply. |
photosolve
philwill
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1/7/05 9:04 PM
I must admit that I was surprised at the timely turn around on my order.I ordered on a tuesday and within hours had confirmation of my order and shipment.I received my products the next afternoon.I am still getting used to the Xtend-a-slide, but am very happy with the quality.The directions included with the products are also very useful.This is a site that I have already recommended to friends.
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2/18/04 7:14 AM
Good experience..honest vendor..Item is very well made...I only wish that this item had LESS magnification of the LCD..I'm finding it somewhat difficult to get used to..
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12/30/03 7:49 AM
I am a reired business owner who is an advanced photographer and I purchased an xtenda-mount-mini and an xtend-a-vue pro mini. Responsw time was fantastac, shipping the day after a holiday and it arrived by the next business day via Priority mail. I must say however, that I feel that the products are over priced for what they are. Having been a manufacturer myself, it is probobly due to short productiion runs. I also would have preferred some sort of locking device to hold the vuer on the mount rather than the recommendation that I purchase an adhesive that would make it permenant. I need to break it down to fit in its camera case. All in all I like the items and they seem to solve the probvlem for which they were created.
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10/26/09 11:08 AM
The level of service from this company is second to none. A complete novice to photography, the CEO of photosolve no less, held my hand every step of the way. All I had to do was tell him which camera I had and what I wanted to achieve and he supplied all the info necessary. These were not short, curt responses either. He emailed everything at great length no matter how many times I asked questions.(I asked a few, I can tell you!) The speed of his responses was like something out of Star Trek. No waiting for Days on End! To top it all, when I could not locate an item he had recommended, he purchased it in the USA(without me having to ask him) at no extra cost from his supplier, and only billed me when he had received it and was ready to ship it on to me. What A GREAT Service. He keeps in touch all the way, until you tell him you have received your package. I would not dream of shopping elsewhere and I am in the UK. This company deserves an award.
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10/20/09 6:13 PM
What they promised, and what I received, were high quality products with which I am entirely satisfied. “Phil”, at Photosolve, exhibited a sense of personal service that pleasantly surprised me, and I had the feeling that he would have done his best to remedy the situation if anything had gone wrong. I can find nothing to complain about.
In a few weeks, I will be a repeat customer.
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10/19/09 6:58 AM
Excellent Internet experience:
1) clear and well managed web site;
2) expedite and clear handling and
3) receipt of goods far ahead of estimated delivery
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10/8/09 9:51 PM
I was exceptionally pleased with the high quality service and technical help provided by photosolve. The information was extremely helpful. It was clear that the company put service to their clients as #1. My order arrived promptly and I was contacted to verify that all arrived in good order. I highly recommend this company to anyone looking for professional service. It was wonderful to know that this kind of service still survives in American business.
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10/2/09 12:25 PM
I was in process of creating a macro camera from an old Canon A85. I needed a lens barrel/converter and a 52mm reversing ring (with mail threads on both sides). The barrel (invoice not listed here) was ordered and shipped immediately. I mentioned to Phil in an email that all's I needed now was a 52mm reversing ring. He emailed back with a link to the ring saying, "I think I have what you need." I ordered it and the ring (invoice #00006424) arrived about three days later.
These folks are on the ball. They communicate wonderfully. They're interested in you and your needs, not just your money. Shipping is very fast. Photosolve has demonstrated an uncommon skill-set among .com businesses where there is usually no shortage of treachery and poor customer service.
I'll likely be doing business with these folks again. And, judging from my experience, no one should be afraid to. This review was modified by its author, whiskeyjack, on
10/2/09 12:29 PM.
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9/27/09 12:33 PM
Quick, prompt service. Excellent.
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9/7/09 10:55 AM
I have been using the smaller version of the extendaview LCD viewer for a couple of years now and it really did improve my viewing. My recent purchase arrived promptly to Ireland and I look forward to using it on my little Leica. The quality is superb once more!
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8/26/09 9:59 AM
Excellent service and communication. Immediately informed of dispatch and predicted date of delivery.
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8/20/09 5:07 PM
Absolutely Great customer service. I had a lot of questions and they were answered within 24 hours. I am a photo newbie and the info was great! I will DEFINITELY shop with this store again. Shipping was also very quick. I received my order within 2 days. Very very very happy and satisfied customer!!!
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8/13/09 2:58 PM
My products were shipped in a timely fashion,and they were exactly what I expected. I am extremely satisfied I will shop here in the future,
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