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Store Rating and Reviews Banana Boat Camera (also: ccicameracity.com, tcscamera.com, thecamerasource.com)

Homepage: http://bananaboatcamera.com Shop Now at Banana Boat Camera (also: ccicameracity.com, tcscamera.com, thecamerasource.com)
Overall Customer Satisfaction Rating  
Six-Month Rating: N/A / 10
Six-Month Reviews: 0
Lifetime Reviews: 23
   


Lifetime Rating: 1.20 / 10
All Stores Avg.: 8.12
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 23 reviews below.
This merchant has received ZERO reviews in the past 6 months. 
  
Black 
Friday 2009

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 Banana Boat Camera (also: ccicameracity.com, tcscamera.com, thecamerasource.com) Customer Reviews
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Reviews 1 - 15 of 23
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Very Dissatisfied
Reviewer: seanxcore
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4/30/07 5:05 PM
We were lied to and told that the Nikon D80 was in stock and would ship tommorow. Three days later we were told that the camera would be in stock in 3-4 weeks, and that we needed to buy a $200 battery that "only their store" sells. I bet we will never see this camera, and they are scamming to sell more merchandise. DONT ORDER FROM THEM!! STAY FAR AWAY!!

Very Dissatisfied
Reviewer: sunymac
Click Here to See the Profile for sunymac

3/22/07 6:15 PM
If you are reading this review before buying you will do yourself a great favor by finding someone else to purchase from. This company lies, sends incorrect product, berates you on the phone and never answers emails. I paid $800.00 extra to be sure I was getting a USA model Nikon camera and they shipped me the grey market camers. The grey market camera sold for far less money because it was not covered under warranty by Nikon. I was lucky enough to call Nikon and have them check my serial number as a valid number....they informed me I had a grey market camera. I called Banana Boat to infom them and told me to ship the camera back and they would ship out a USA model immediately upon receiving the one I shipped. I week later I called for a status and they informed me they did not have and could not get a USA model. I demanded a full refund but they said I would have to pay $200.00 for returning the camera and restocking fees. I went online and found the Federal Trade Commission rules and they are not allowed to send you different item than what you ordered without your permission. Once I copied and sent the rules to them they managed to come up with a USA brand camera. Of course I paid for 3 day shipping and did not have a camera for 2 weeks and they would not credit me the shipping difference. STAY AWAY....RUN FAR FAR AWAY FROM THIS COMPANY! They were rude, liars, and a horrid company to do business with. I will also be reporting them to the Consumer reports, Better Business bureau and Federal Trade Commission.

Very Dissatisfied
Reviewer: reviewmaster
Click Here to See the Profile for reviewmaster

3/4/07 4:11 PM
OVERSEAS PRODUCTS  
CONNECTED ALSO TO CCI CAMERA!  
 
ASIAN THIS....JAPANESE MANUALS  
 
The person was explaining this and I assured him I still wanted the camera and I kindly assured him it wasn't a problem  
 
he responded  
"Yes, THere is a problem because you interupted me. I don't deal with rude people so i have to hang-up"  
 
WHHHHHHHHHHHHHHHHAT?!!!!! GIVE ME A BREAK

Very Dissatisfied
Reviewer: AELCA
User Rating: 
Click Here to See the Profile for AELCA

1/18/07 11:34 AM
Its the worst store i have ever talk to, they treat you really bad, and they dont even give you chance to talk or explain your concern, or if you have a question i really dont recomend you to buy here

Very Dissatisfied
Reviewer: mikebalcazar
Click Here to See the Profile for mikebalcazar

1/18/07 11:22 AM
Never shop on banana boat camera... NEVER  
 
-"u know what dummy, I cant waste my time with stupid people like you ok? by bye monkey"-  
 
I ordered a Rebel xti to be delivered in a 2 day shipping. At the next day I got an email asking me to call for confirmation of the order. So I called and at first I was told that I needed tu purchase a battery and a charger, otherwise my order will be cancelled, i already had both and told them to send me the order as it was at the beggining and suddenly I was hung up.  
I called again, pissed of already, and asked only if the order was really cancelled or if they would send me the camera as I requested, and the person attending me said: "u know what dummy, I cant waste my time with stupid people like you ok? by bye monkey"  
I really don't recommend in any way this, in fact it must be really sued! It must be closed and blacklisted.  

Very Dissatisfied
Reviewer: hpharlan
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1/15/07 11:46 AM
I did a lot of price research and ordered a Canon Rebel XTi from Banana Boat Camera. On Jan. 16th I called and explained their web site gave me no info for the order. The rep asked if anybody had called and then transfered me. The customer rep I was transfered to asked me what my problem was. I asked if the unit had shipped and received a "No.". I then canceled the order. I was told I would receive a cancelation Email but as of several hours later I have not seen one.  
 
I will not attempt to do business with them in the future!

Very Dissatisfied
Reviewer: thomasluck
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1/8/07 4:29 PM
Banana Boat Camera's just cancelled my camera order without any email contact or call.

Very Dissatisfied
Reviewer: choward2
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1/1/07 8:14 PM
THIS IS THE LETTER I JUST EMAILED THEM:  
I believe I have been scammed by your company.  
On 11/11/2006 I placed a confirmed order for two Nikon D80 cameras and have periodically checked each week to find out the status of the order. I was told it was in the works and would be in.  
I called up the order tonight and it read "This order has been cancelled".  
I run a company Howard Productions and have been counting on these cameras.  
I'm sure you will reinstate this order and contact me on the delivery date.  
Sincerely, Carl Howard

Very Dissatisfied
Reviewer: jramella
Click Here to See the Profile for jramella

12/27/06 11:10 AM
SCAMMERS!! They cancelled my order without notification and  
when I called about a Nikon D50 I had ordered said that was in backorder and tryied to sell me another camera at a very  
BAD price. STAY AWAY!!!!!

Very Dissatisfied
Reviewer: brokelyn
User Rating: 
Click Here to See the Profile for brokelyn

11/25/06 1:48 AM
CONNECT THE DOTS:  
This retailer is the same (or uses exactly the same methods) as TheDigitalExpo.com. This is clearly bait and switch and is a federal offense since they are conducting fraudulent activities across state lines.

This review was modified by its author, brokelyn, on 12/6/06 12:09 AM.

Very Dissatisfied
Reviewer: baniunaite
Click Here to See the Profile for baniunaite

11/17/06 9:42 PM
I ordered camera from this retailer, but two days after the package was not sent yet, so I called. After checking all the information, the guy I talked to started offering me to get extra stuff, like batteries, lenses filters, cards and etc, but I said that I don't need anything else, so he asked me how I am gonna use the camera... I told him that I can buy all that later, but he insisted that I won't be able to use the camera and what happened next was that he told me is canceling my order and hung up on me... I was shocked to be honest, such disrespect, such rudeness toward the customer who was willing to spend a lot of money...

Very Dissatisfied
Reviewer: cbschultz
Click Here to See the Profile for cbschultz

11/17/06 12:30 PM
Scam Scam Scam. do not buy from them. I just ordered a D80 Nikon. They called me and said I needed to buy a battery that Nikon doesn't provide for 299, 599 or 699. Those batteries cost $39.99 online so I said no. He said, in that case your order will take 4 to 6 weeks. I asked to cancel my order and he hung up on me. Scam Scam Scam. DO NOT USE THIS MERCHANT!

Very Dissatisfied
Reviewer: chieffox
Click Here to See the Profile for chieffox

10/30/06 8:54 PM
We are in USA. How can this happenenenene....????  
 
First of all, when i called their 800 number...someone answered the phone and told me that this number is for Sale use only please call their local phone number for customer services...??? So I Called their local phone number and....same voice again....  
 
He push me to buy a 512MB CF for $90 and he also mentioned that is a high speed CF. Another item is a 2.5 hour battery but without how many mAh power rating. i told him i got those item already. He ask me why i have/had those items?  
I told him that I do not want to items...he told me that your order cancel because i didnot order a battery from their story??? This is my first time. After two mins...i got an email from them and told me that to confirm my order? So... i called them again....I got hand up again......I also send them email to cancel my order but ....not reply yet.  
 
Before you order from this store... please think about again and again....  
 
you can also view from http://www.sheddingsomelight.com/buy-cameras/list/dealers-ccifam.html  
 
 
 
 
 
 

Very Dissatisfied
Reviewer: JoshSommers
Click Here to See the Profile for JoshSommers

10/20/06 1:16 PM
Fraud Fraud Fraud! Like every other story here, I purchased a Digital Rebel XTi camera body, I don't need the battery or charger, I already have those. When I called to confirm my order, as usual they tried to get me to buy their battery and charger. When I said I didn't need it, suddenly they claimed it was an import model and would be shipped from overseas and would take 6-8 weeks to arrive, even though the site and the person I spoke to on the phone in the sales department said it was in stock. Then when I asked him to cancel my order, he just hung up on me. I have called three times and they just keep hanging up on me. There must be something that we can do to stop this kind of online fraud.

Very Dissatisfied
Reviewer: watcoh
User Rating: 
Click Here to See the Profile for watcoh

10/11/06 8:44 PM
I ordered a Sony camcorder and accessory pack. The pack has arrived (and my AmEx charged) but there is no sign of the camcorder, and they do not respond to my enquiries. They show the camcorder as 'in stock', and promised it by the middle of this week.Given their reputation, I am certain this is a scam, and they have no intention of ever delivering the camera.  
An update - after pestering them by e-mail, I am told that my camcorder is an "import" model, and so on back order, but for only $2899 he can mail me the USA model directly. Sure. I challenged him on the "import" story, and I think things are getting tetchy now. Next stop the AG's of New York and Ohio, American Express's Consumer Complaints Department, the BBB, and the FTC.  
 
An update, as of 12/13/06 - still no sign of the "import" model. I make sure I condict all correspondence with these crooks by e-mail, not telephone, so I have a written record of everyting they say or promise. As of last week they are "still waiting on the order". Since the function that I was purchasing the camcorder for is now over, I can afford to wait them out, and not give them the easy out of cancelling the order. January 1 will be the date that the NY AG's Office gets an official and documented complaint from these swindlers - American Express will be put onto them, too.  
 
Update - February 9, 2007. Finally got over the holiday rush and decided to put the screws on these swindlers. E-mailed them asking them to deliver the camera, and got the stock response that the "import" model was still on back order but, guess what (!), he could let me have the "USA replacement kit" which, by some strange coincidence they had "just received", for $2,999.99, or $1,400 OVER the original order price. I told them no, and that I was going to contact the New York Attorney General's Office, and he came back to offer me a further $100 off! The nerve of these shysters is beyond belief!  
Anyway, I hae all the forms off the NYAG's consumer fraud site, and I will prepare and file the papers over the weekend.  
These people are the scum of the earth.  
 
As of May 1st, 2007, I have filed a formal complaing with the Federal Trade Commission, the Better Business Bureau, and the New York Attorney General's Office. Mr. Shy keeps saying the camera is an "import model on back order". He then told me it was no longer being made ( and, of course, offered me another model at $1,000 more), but was still advertising it on his web site. When challenged he said he was "trying another source". This lying scumbag wouldn't know the truth if it bit him.  
 
OK, as of August 1, 2007, the FTC has responded, indicating that if this liar did not fill the order within 30 days, the order is null and void. I have forwarded this to Mr. Shy by e-mail, but now he won't even reply to it. It clearly must have hit home, since I have probably sent it 20 times without answer. The NYAG has apparently passed my complaint to their Internet Fraud department, but I have heard nothing from them - they seem to be totally incompetent.  
 
MR. Shy is probably the worst piece of human trash I have ever dealt with. There is a special place in hell for people like him.  
 
UPDATE - American Express tried to contact BBC with my complaint, but (surprise, surprise) got no reply. Therefore they held that my complaint was valid, and returned my $943 to me. However, this still means that BBC has scammed AmEx, rather than me.  
 
I was finally contacted by the NY Office of Consumer Affairs, but by now BBC, CC Camera City, and the entire spawn of the devil that they are affiliated with has packed up its tent and disappeared. They are, no doubt, trading under another name, and still ripping people off, but at least we were able to strike one against Mr. Shy, Mr. David Gadeloff, and their thieving ilk.  
 
In the meantime, I ordered the Sony HD-FX1 from B&H Camera for ~$3,000, and received it within the week. Stay with B&H, and avoid Brooklyn.

This review was modified by its author, watcoh, on 2/8/08 2:29 PM.

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