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Store Rating and Reviews Direct Canada

Homepage: http://www.directcanada.com Shop Now at Direct Canada
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.39 / 10
Six-Month Reviews: 197
Lifetime Reviews: 353
   
Lifetime Rating: 9.22 / 10 All Stores Avg.: 8.16
8.22 Pricing of Products and Services
8.97 Likelihood of Future Purchases
9.11 Shipping and Packaging
7.89 Customer Service
7.76 Return or Replacement
Show Reviews Read all 353 reviews below.
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  information not provided
 
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
Unit 186, 4611 Viking Way  
Richmond, BC, V6V 2K9
customer support email:
Customer.Care@DirectCanada.com
phone:
1-877-DIR-PC-28 (1-877-34
customer support:
1-877-DIR-PC-28 (1-877-34
business hours (est):
9:30AM to 5:30PM PST weekdays  
 
Closed Sat-Sun

FAX: 604-909-4901


Trust and Ethics Policy
 Direct Canada Customer Reviews - Page 4
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Dissatisfied
Reviewer: Fogel
Click Here to See the Profile for Fogel

9/20/09 4:19 PM
DirectCanada has great prices and very low shipping costs. Unfortunately, there's a few problems. I had 7 items in my order, 6 of them shipped and were received 4 business days later, 1 is still missing. It's been 9 days, and the items hasn't shipping yet, even though the website has been showing it in stock the whole time.  
 
I've called Direct Canada telephone support but it didn't help me much. The representative simply said that the item would ship shortly, without considering my claim that it has been in stock the whole time. That was 3 days ago.

Very Satisfied
Reviewer: Cbechett
Click Here to See the Profile for Cbechett

9/19/09 8:20 AM
Usually the best prices in Canada for computer parts. Shipping is cheap and super fast I got my box the next day. I highly recommend directcanada.

Very Satisfied
Reviewer: DenisQC
Click Here to See the Profile for DenisQC

9/18/09 11:33 PM
The price is always competitive. Delivery was amazingly fast considering the distance between BC and QC. I usually buys from there whenever I need something that they have (unless there is a better price in another store, which does not happen often). I saved a lot of money compared to buying in physical store.

Very Satisfied
Reviewer: jfrunner
Click Here to See the Profile for jfrunner

9/18/09 10:37 AM
Great prices, fast shipping!! Will buy from them again!

Very Satisfied
Reviewer: rpsfyn
Click Here to See the Profile for rpsfyn

9/17/09 11:24 PM
The service was excellent. I ordered on Tuesday and it reached here on Friday. I got the best deal with a very low shipping rate.I will personally recommend this site and its the best one if you are ordering within Canada as I have tried other services and they are not comparable to the quality of service and deals which Direct Canada provides.

Very Satisfied
Reviewer: evilbit
Click Here to See the Profile for evilbit

9/17/09 10:33 PM
"Stellar" is the word that comes to mind! Lowest price I could find, the order process is quick and clear, special promotions prominent, e-mail notifications during the process are clear and helpful, item shipped and arrived expediently, well packaged to protect against bumps.  
 
I love it when I find a vendor who takes their business seriously, and I look forward to ordering more from Direct Canada.

Very Satisfied
Reviewer: mk79
Click Here to See the Profile for mk79

9/17/09 1:09 PM
Delivery from Vancouver to Toronto.  
Delivery time: 19 hours.  
Are you kidding me!!! that was ridiciulously fast.  
kudos.

This review was modified by its author, mk79, on 9/27/09 6:47 PM.

Very Satisfied
Reviewer: dducbui
Click Here to See the Profile for dducbui

9/16/09 7:24 PM
The price is always awesome at directcanada. One of the best online store in Canada. Shipping is fast as always.

Very Dissatisfied
Reviewer: yves g
Click Here to See the Profile for yves g

9/16/09 5:54 PM
The worst online experience. 10 days after having received my payment through Paypal, they never processed my order and gave me ridiculous reasons. I got refund by Paypal.

Very Satisfied
Reviewer: Buster101
Click Here to See the Profile for Buster101

9/14/09 4:10 PM
Best price for what I bought, by far. Good shipping, ordered Friday morning, here on Monday. Item securely packaged, could've packaged the bottom better, no harm done.

Very Satisfied
Reviewer: roynicolas
Click Here to See the Profile for roynicolas

9/14/09 9:26 AM
I can't beleive how fast the computer was ship. And how good are the prices....  
 
A++++++

Very Satisfied
Reviewer: Spitzz
Click Here to See the Profile for Spitzz

9/14/09 12:17 AM
Fantastic next day delivery! My first purchase from Direct Canada and was extremely impressed with their shipping efficiency and pricing.

Very Satisfied
Reviewer: bigbite
Click Here to See the Profile for bigbite

9/12/09 10:06 AM
Ordered Wednesday evening, arrived Friday morning in Toronto safely via their air mail shipping promo with Purolator. More free or fast shipping promos please!  
 
Overall cheaper than local merchants, good for small purchases (cables, hard drives, etc.)

Very Satisfied
Reviewer: Rochefort10
Click Here to See the Profile for Rochefort10

9/11/09 10:41 AM
I bought a hard drive + external enclosure. Great price and fast delivery. Less than 2 days to Montreal by Air.  
 
The only thing was that I received 2 packages with a delay of 1 day. If you think of carbon emission and footprint, they should package everything together and do only one shipment.

This review was modified by its author, Rochefort10, on 9/11/09 10:44 AM.

DON'T KNOW
Reviewer: Darkmaxter
Click Here to See the Profile for Darkmaxter

9/10/09 11:13 PM
Prices are awesome .. Packaging ..humm could use a little work .. speed .. definitely could use some work .. but maybe when I order more it will get faster ? if not what can I do to speed it up .. my customers are in a hurry you know ..!! so far so good I will be shopping there again ...  
 
Now I am little stumped ..After I went through this whole process of leaving a review .. I went and read some other reviews of directcanada.com ..  
now I am not the smartest tool in the shed .. but how would it be that the last line in two different users reviews at two different times would be identically misspelled ?? Silverhead52 something or other and Dcman ?? what gives ? which company is hiding the truth ???  
here is the line .. whats your opinion ??  
 
I will continue to buy from DirectCanada.com, has long they exist and continue in the same manor they do.

This review was modified by its author, Darkmaxter, on 9/11/09 12:23 AM.

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