I ordered a couple of camera batteries as well as some AA 2700mah batteries. Shortly after I placed the order I received an email informing me that the "2400mah AA batteries" were on backorder, and that I could cancel that part of the order so that the rest of my order could ship. BTW, it is not a mistype, I did order 2700mah batteries, and Sterlingtek did refer to them in the email as 2400mah batteries. I emailed them back asking them to cancel that part of the order. The next day I received a confirmation that the AA battery part of the order was indeed canceled and that the rest of the order would ship. I received the rest of the order on the 2/4. I noticed that I had not been reimbersed for the AA batteries and sent them an email to that regard. I received a response telling me that the person responsible for the refunds would take care of it in the next few days. Three weeks later, no refund, so I emailed them once again. The response took several days and I was told that my order had shipped and to contact the shipping company. Talk about total incompetance, the person, Cindy, didn't even bother to notice that only part of the order had shipped!

Ordered two NB-2LH rated as 1700 mah. Knew full well they couldn't be that high, but for the price, who cares, it was worth it.  
 
They send ones that are listed as 1000 and after repeated questioning (5 emails) they respond and say that they sometimes use "replacement products".  
 
It's still a good deal, but remember that they are not what is advertised.

This is my second order from Sterlingtek. The first was batteries for my Rebel XT. I've been using them for some time now and have been very happy, especially for the price compared to Canon's batteries. When I got my wife a used Digital Rebel I ordered two batteries for her camera. We got them quickly and they were on sale too. I'll definitely order again and recommend Sterlingtek.

I ordered two camera batteries from this company, through the Yahoo storefront linked from their home page. They shipped them to the wrong address (their error) and called me when the package came back to them. They wanted *another* $6.99 (on $22.99 in batteries!) to ship them to my correct address. Then, they were only willing to credit $22.99 to my card, so I had to dispute the transaction for the difference with the credit card company.  
 
I sent E-mail saying that it would be OK to just mail them to me, or send them some other way, to help them save money, but they were unwilling. This inflexibility is just unacceptable customer service. I won't order from them again, and recommend the same -- especially if $6.99 to fix their own error is somehow going to break the company... :(  
 
Rob  

I ordered an AC adapter for my digital camera from these guys on eBay. The auction pictures a Fuji brand adapter, and claims in two places that it's a Fuji product, but they sent me a generic brand which is a different adapter style (wall wart).  
 
According to the service department (who replied three days later), this is their idea of a "clear" listing.