STAY AWAY FROM THIS COMPANY LIKE THE PLAGUE!!! I ordered a Radeon 9700Pro from this comapany and not only did i recieve it late but the chip was bad. With this video i could not even load the menu from UT2K3 w/out my comp crashing. I called in and all the tech support is mexicans who dont what the are talking about and are complete asses. They even made me pay to ship it back!

This review was modified by its author, Rmk1130, on 5/13/03 12:05 AM.

I ordered a new 875P motherboard and it came on time and in great condition. Would recommend to anyone!

I've purchased from FTIComputer several times now and I've been very satisfied with their speed, prices, and customer service.

Received order the very next day ! Worked perfectly.  
 
Thanks FTI

placed an order online over the weekend.. part said in stock for SINXP1394 gigabyte board and it's the cheapest ANYWHERE. After reading this board, i thought i'd call them today to ensure they had it in stock. The lady on the phone said "yes" so i let it go. The tracking number is now posted on the website!! Shipped out!! I'd say this is the BEST outfit that i've ordered from so far with exception of newegg.com... those guys had a better selection of low-cost items. FTI computer was great in handling my order. I just hope there's no problem with the motherboard. :)  
 

same as  
01/26/03 4:51 PM and I quote:  
 
"As was the case with someone else who posted earlier, I ordered an OEM ATI Radeon 9700 Pro from FTIcomputer.com. I thought I was ordering a card clocked at standard speed (325/310). What I got was something clocked at around 297/267. That wasn't what I wanted, of course."  
Yes, it had Infineon 3.3 or 3.6ns mem modules that doesn't allow speed of 325...  
 
only that I confronted them and required a full refund including s/h. They agreed to do that. They got the card on 02/24/03, promised to issue a refund by the end of the Feb. Come 03/10/03 there was no refund so I called them and they refunded me on 03/14/03 WITHOUT s/h. I called them back and they stated it was properly clocked! I disputed the diff with my CC company and filed BBB complained.  

This online reseller has the lowest prices I have found. I have purchased components for many systems (for friends and family), and have never had a problem with fticomputer. Their customer support is excellent and technical support is always easy to get through to (by both email and phone). I will continue to purchase all of my parts from this great company.

I was also duped by these guys for a NON Pro Radeon 9700.I ordered a Radeon Pro, and recieved a very low clockspeed core/mem of 263 Mhz. I was able to raise the clock speed a little, but nowhere near what a Pro runs at.My card has Infeneon 3.6 ns memory chips. They do not respond to emails.I forwarded all the the info to Maximum PC's Watchdog. I hope they will let other gamers know that these guys are stealing big bucks from the consumer.

As was the case with someone else who posted earlier, I ordered an OEM ATI Radeon 9700 Pro from FTIcomputer.com. I thought I was ordering a card clocked at standard speed (325/310). What I got was something clocked at around 297/267. That wasn't what I wanted, of course. They could have saved myself and themselves a lot of trouble had they just advertised the fact that these cards were underclocked. They do now, BTW. I have RMAed the board and they have agreed to credit my account. I attempted to order a another (properly clocked) card from them, but I was notified later via e-mail that the card was now out of stock. I asked them to cancel the order and respond via e-mail that they have done so. That was six says ago and I haven't heard back from them. Given what other people have been saying, I'm getting a little uneasy!  
 

Called to inquire on shipping eta on backordered part. Customer service rep was so flippant/rude that I cancelled order on spot, and ordered elsewhere.

Ordered an AMD MB from these guys. When I opened the package, was I surprised to see an Intel MB box! But, lo and behold, it turned out to be the right one after all. Unfortunately, it showed clear signs of previous usage--cable bag torn open, big scratches on the fan mount--and worst of all, it was DOA. Faxed in their RMA form, pretty fast response with RMA number. Shipped the MB back on 2/3/03; received refund on 2/19/03. Overall, I wouldn't use these guys again (more due to the sloppy way they sent me a previously used board than the DOA).

Ordered a Gigabyte Maya II Radeon 9700 pro from this company, as it seemed to be the only place that had them in stock / and at a good price. Well, after receiving it by UPS, I opened the box and immediately things seemed fishy. The card was in a non-sealed, wrinkled bag (as if it had been used previously and put back into the bag). A quick inspection of the card confirmed my fears. One of the capacitors on the board had broken away from the pcb on one side. Well, I still decided to give it a try. The card worked but I noticed a few periodic artifacts. So, I got an RMA number from them and sent it back via USPS "signature confirmation." That was ~ten days ago as of this typing - I'm still waiting on the credit. Please avoid this company.

I came across FTI on PriceWatch.com. I had seen their name many times,but never ordered. I finally decided to try them out, and boy was I surprised. I spoke with an actual Tech Support person, regarding the compatibility of 2 components! Many other large sites have given up the technical support aspect of customer service. I would have never made this purchase had I not been able to verify the compability prior to ordering. I would definitely consult - and order - from FTI in the future, and recommend them to my friends!

Im not loading the board with negatives. But i do hope these get to the owner. A fellow tech locally just emailed me from the site. The female asian salesperson in the front or on the phone(load tone) is a complete rascist. He brought a relative who speaks korean and mandarin chinese because he was building him a system (he is a berlitz translater for the UN). They ended up not buying anything after waiting 25 minutes for someone to address them.  
He told me the translation was

This review was modified by its author, Tommyz1052, on 2/6/03 11:51 PM.

Excellent