Comparison shop, read reviews, find savings, at ResellerRatings.com.
Comparison shop, read reviews, find savings, at ResellerRatings.com.
Trusted stores, avoid scams, shop smart.
Reviews: 381,801 | Stores: 20,892 | Online Users: 907 please login
BROWSE STORES: #|A|B|C|D|E|F|G|H|I|J|K|L|M|N|O|P|Q|R|S|T|U|V|W|X|Y|Z
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage
Store Rating and Reviews Office Depot

Homepage: http://www.officedepot.com Shop Now at Office Depot
Six-Month Rating: 0.94 / 10
Six-Month Reviews: 8
Lifetime Reviews: 202
   
Lifetime Rating: 3.68 / 10 All Stores Avg.: 8.12
3.57 Pricing of Products and Services
1.56 Likelihood of Future Purchases
0.00 Shipping and Packaging
0.00 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
Which companies are Merchant Members?
Show Reviews Read all 202 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage

  information not provided
 

  information not provided
 

  information not provided
 

  information not provided
 

mailing address:
customer support email:
phone:

customer support:
business hours (est):

FAX:



Active Discussions
DON'T BUY.COM Advisory (233)
For Sale BFG GTX285 OC2 with 10 year warr... (3)
Good place for PC games? (1)
Users name. (10)
Hp Artist Edition + Matching Bag (0)
tactical leds llc (0)
Cyberpowerpc.com Any Good? (10)
Like New Wacom 12x19 Intuos 3 + Grip Pen ... (1)
 Best of the Best (today) at Dealighted
Acer AOD250-1633 10.1-Inch Black Netbook - Up to 9 Hours of Battery...
Newegg Pre-Black Friday Deals
Toshiba 500GB USB 2.0 Port External Hard Drive $39.99 ($99.99)@...
TARGET-Select toys 50 percent off -4 days only
Best Buy In store Sony - BRAVIA XBR / 32" Class / 1080p / 120Hz...
Wii w/ Fit Bundle 191.67 (with work)
Amazon.com Weeklong Lightning Deals (Black Friday) Movies & TV...
$12.99 TV Series DVDs (Reg. $34.99 - $39.99) @ Bestbuy.com (Sale ends...
Sony - BRAVIA 40" 1080p 60Hz LCD HDTV - $570 @BestBuy
Toshiba HDDR640E04XR 640GB Portable External Hard Dive $60 + FS
Gateway Netbook LT2005u 1GB DDR2 memory; 6-cell lithium-ion battery;...
$4.99 DVDs (Reg. $9.99 - $19.99) @ Bestbuy.com (Sale ends 11/25)
Today's Best People Powered Deals

Participating Stores

These stores monitor their reviews & can resolve issues.

  See all 520 Merchant Members!
Trust and Ethics Policy
 Office Depot Customer Reviews - Page 13
Page 13 of 13sort reviews by:
high low helpful by date
time period:
past week past month all
Reviews 181 - 192 of 192
<< previous   1 .... | 9 | 10 | 11 | 12 | 13
Very Dissatisfied
Reviewer: dAve18854
Click Here to See the Profile for dAve18854

11/5/02 8:33 AM
Ordered 30GB harddrive 10-20. Showed as delivered 10-22. Six calls and 8 days pass before Office Depot's sorry customer service could even tell me who the carrier was. Turns out carrier claims drive was signed for, but after investigation, determined that I had not received the drive, and sent a loss claim to OD. 24 hours later, another call to customer no-service. Now I am waiting for them to check with the carrier. Still waiting for a drive as of 11-05. Do not order delivery from Office Depot! If you want to buy anything, select in-store pickup!

Very Satisfied
Reviewer: jonnytech
Click Here to See the Profile for jonnytech

10/30/02 4:57 PM
Found a great deal on a Maxtor 7200rpm 30GB HD via techbargains.com. Office Depot was running a $20 instant off plus a $30 Maxtor mail in rebate - total price $33.59 with free shipping! Not bad eh?! Unit arrived very quickly .

Very Satisfied
Reviewer: op1500
Click Here to See the Profile for op1500

10/9/02 7:42 PM
Outstanding service. Bought a monitor only because of the rebate that was advertised. There was a problem with the rebate form they gave me. I told them to give me my money back. The manager gave me the cash rebate on the spot, but faild to get the printed rebate form back. I filled it out and got a 20" monitor for $40.00. Keep up the great work guys.

Very Dissatisfied
Reviewer: joetide
Click Here to See the Profile for joetide

9/28/02 3:49 PM
AN UPDATE!!  
 
I canceled the order by phone. The guy I talked to didn't even ask why. At least that part was easy. Much easier than getting what I ordered. I got it elsewhere and had it in three days after placing the order.  
 
I ordered a wireless Cable/DSL router on 9-22-02. I had to email customer service on 9-26-02 because the order was still in the "Item in process" stage. The customer service page said it would take up to 48 hours to get a reply. They weren't kidding. A full 2 days later I received an email stating that the order "has been fulfilled", and that it would take up to 48 hours to supply tracking information. So far this marathon has been going on for 6 days and the order hasn't even been shipped yet as far as I can see. How do these people stay in business?

This review was modified by its author, joetide, on 10/8/02 10:04 PM.

Somewhat Satisfied
Reviewer: ShawnR
Click Here to See the Profile for ShawnR

8/23/02 9:26 AM
Free Shipping: check  
Arrived when it said it would: check  
Great price with rebate: check  
Packaging: boo  
No invoice in box?!?!: boo  
 
Well, hopefully a printed confirmation email will suffice in order to obtain rebate. And you guys *need* to improve your overboxing. Throwing the retail box inside of an overbox roughly eight times larger with no void-fill is not really proper. Toss an invoice in there, too, and this order would have been perfect.  
 
Overall, it was OK.

Neither Satisfied Nor Dissatisfied
Reviewer: BumperSticker
Click Here to See the Profile for BumperSticker

6/29/02 3:08 AM
First time buyer from Office Depot. Prices were somewhat decent and helluva fast shipping. (Ordered early morning 6/27/02, arrived at my doorsteps on noon 6/28/02).  
 
However, what irked me was the fact that their shipping package was . . . ummm, how do I put this. . . prehistoric! I received 2 packages. One package was in rather large paper bag with no shipping popcorn and 4 staples up top to keep the items inside. Second package was in an industrial strength plastic bag, also with no shipping popcorn. Although the items that I ordered were not physically damaged, it was dissapointing to see a place that sells shipping material come up with such a cheap alternative packaging.  
 
I would order from them again but only if the price is right and the item that I am ordering is not fragile.  
 
[BumperSticker]

Very Satisfied
Reviewer: babalu
Click Here to See the Profile for babalu

5/18/02 11:51 AM
I had brought an ATA 100 Maxtor 60 gig HD from them in Feb. Never opened it. Exchanged it last week for an ATA 133 drive. They gave me $35 bucks back to boot because the price had gone down. That was something they did not have to do and I appreciate it.

Very Dissatisfied
Reviewer: crzip
Click Here to See the Profile for crzip

4/19/02 8:13 AM
Ordered a hard drive on monday that showed an in stock status and a thursday delivery date was indicated. Thursday no hard drive. A call placed on Friday inform me the iteam is out of stock and I am given another supposed delivery date next wednesday. I get the song and dance line that an in stock iteam was merely a failure to update their website. As this is the last part needed for a system build Office Depots sloppy customer service becomes real clear. I cancelled my order amd will get my hard drive from some I can trust.  

Very Satisfied
Reviewer: terrybarne
Click Here to See the Profile for terrybarne

3/12/02 8:29 PM
Bought Quicken Deluxe and Turbo Tax Deluxe. Threw in a pen to put order over $100, and used $30 off $100 coupon. With $50 Intuit rebate, I'm getting both for about $20 - hard to beat! Arrived ok. You can get good deals if you combine their $ off coupons and rebates!

Very Satisfied
Reviewer: Berto2K
Click Here to See the Profile for Berto2K

3/12/02 11:10 AM

Somewhat Satisfied
Reviewer: krisstarr
Click Here to See the Profile for krisstarr

3/12/02 10:27 AM
I spent a lot of time trying to find products online. It was really challenging as their search engine is of very poor quality. So I finally had to call them and got really good service and an admission that it is quite difficult to use their website to order multiple items. They keep sending you back to square one and you have to go through several non inuitive steps to finally place your order. The prices were fair and the delivery was excellent. I often shop the brick and mortar stores and have always been happy. Prices are sometimes very good, selection is usually more than adequate. Until they fix the online purchasing model go to the store.

Somewhat Satisfied
Reviewer: cranium
Click Here to See the Profile for cranium

3/12/02 6:31 AM
Bought Return to Castle Wolfenstein. Would like to see some discounts on software but the convenience of the store being around the corner persuaded me to pay the extra few bucks. :)

Page 13 of 13
<< previous   1 .... | 9 | 10 | 11 | 12 | 13
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage

home | for merchants | advertise | trust & ethics | add a store
help/faq | privacy policy | terms of use | our reputation | contact us
ResellerRatings.comŽ Copyright 2009
All Enthusiast, Inc.
Black Friday Ads
Tech Support Forums
ResellerRatings Saved me from a Digital Camera Scam