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Store Rating and Reviews Office Depot

Homepage: http://www.officedepot.com Shop Now at Office Depot

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Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 2.08 / 10
Write a Review
Six-Month Reviews: 6
Lifetime Reviews: 207

   


Lifetime Rating: 3.64 / 10
All Stores Avg.: 7.91
5.00 Pricing of Products and Services
3.33 Likelihood of Future Purchases
5.00 Shipping and Packaging
0.00 Customer Service
3.33 Return or Replacement
Show Reviews Read all 207 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 

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 Office Depot Customer Reviews
Page 1 of 13sort reviews by:
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Reviews 1 - 15 of 195
1 | 2 | 3 | 4 | 5 | .... | 13   Next Page
Very Satisfied
Reviewer: MR007
(read my 19 reviews)
Click Here to See the Profile for MR007

11/25/09 12:08 PM
Order was shipped the same day and, because Office Depot has many distribution centers, order arrived the next day. Unless I order a super deal, where the company gets 10s of thousands of orders in one day, I expect the same good service again.

Very Satisfied
Reviewer: Mental_Myopia
(read my 41 reviews)
Click Here to See the Profile for Mental_Myopia

10/14/08 7:05 PM
After shopping Office Depot retail locations for years, I ran across a product that they had online that wasn't offered at my local store. The pricing was great, the free shipping was awesome, and my order arrived in perfect condition! I enjoy shopping at Office Depot retail locations, and will now definitely shop their website more often! I highly recommend them!  

Very Satisfied
Reviewer: Spartiate
(read my 26 reviews)
Click Here to See the Profile for Spartiate

8/5/08 2:56 PM
Ordered an office chair at a highly discounted price and selected in-store pickup to save on shipping. Pickup at store was very easy.

Very Satisfied
Reviewer: guerreru
(read my 6 reviews)
Click Here to See the Profile for guerreru

6/28/08 11:56 PM
Great business services and support, always stocked. Good prices too.

This review was modified by its author, guerreru, on 6/28/08 11:58 PM.

Very Satisfied
Reviewer: s.ellerson
(read my 3 reviews)
Click Here to See the Profile for s.ellerson

4/24/08 7:32 PM
My favorite place for office supplies. Excellent product selection, fast delivery the next day. Love that they always have coupons and free gifts.

Very Satisfied
Reviewer: njwhitta
Click Here to See the Profile for njwhitta

2/26/08 8:07 PM
I came upon this site and the reviews of Office Depot by accident. I had just ordered a laptop from them and was looking for something else. Anyway, after reading the reviews I was really upset and paranoid that I would not receive my order. I just thought I would let you know that I received my order. I didn't receive it next day because I ordered on a Sun. and then Mon. was a holiday. Anyway, the only problem I had was not with Office Depot, but UPS. I had at one point contacted the online customer service and they were very helpful. Just to let you know that I would order from Office Depot again.

Very Satisfied
Reviewer: zeta
(read my 36 reviews)
Click Here to See the Profile for zeta

2/22/08 11:50 AM
No problems whatsoever. Prompt shipment. Only problem is that the receipt/invoice is faxed. Good customer rep.

Very Satisfied
Reviewer: Hasafraker
(read my 6 reviews)
Click Here to See the Profile for Hasafraker

1/8/08 7:34 PM
I searched for several months for the laptop I finally settled on. I've shopped at Office Depot in the past but never online. I'm only too tickled with my laptop, no problems with it what so ever. The order process was straight forward, self explanitory even. Very simple process, shipping was fast and affordable. The one thing that was almost a "deal breaker" was the rebate. I don't do rebates. I hate them. You almost never get them, they take forever, manufacturers love for you to forget about them, I myself when it comes to filling them out and jumping through all the hoops to get them submitted I'm just not dedicated enough and half the time never follow through. Then when I do take the time and go through the motions to get my rebates, I'm screwed out of them 65% of the time. So... when I got my rebate within a couple WEEKS I was floored! This has got to be a mistake lol, needless to say I will gladly look to Office Depot again in the future for electronics needs. This was an excellent experience for me.

Very Satisfied
Reviewer: Jazzpicker308
(read my 13 reviews)
Click Here to See the Profile for Jazzpicker308

11/2/07 5:14 AM
This started out as a negative review but after talking to a customer service Manager, Marlon Dawkins, I've chaged the review to excellent. He politely, professionally resolved my complaint. I appreciate a company that employs people that are customer service oriented. Thanks again. Mr Dawkins.

This review was modified by its author, Jazzpicker308, on 11/6/07 3:52 PM.

Very Satisfied
Reviewer: FuzzyWuzzy
(read my 7 reviews)
Click Here to See the Profile for FuzzyWuzzy

10/21/07 9:13 PM
I buy all my office supplies from them online. They have very fast shipping and great prices. The key is to use online coupons for free shipping and discounts. I can get at least 25% off of my order every time. :-) What was a regular priced item is now a steal!

Very Satisfied
Reviewer: anewculture
(read my 9 reviews)
Click Here to See the Profile for anewculture

9/18/07 11:44 AM
Awesome customer service!!! This time it was a laptop but I'm not talking about a one time, got lucky story. Whenever I bought something from OfficeDepot and had some problems due to manufacturer or supplier, OfficeDepot took full responsibility and solved my problem. Giving so much value to customer satisfaction plainly shows me how BIG this company is. They really mean business, a continued business with full satisfaction guaranteed everytime.

Very Satisfied
Reviewer: megaloid
(read my 5 reviews)
Click Here to See the Profile for megaloid

6/22/07 4:03 AM
This is the second time I've ordered furniture from these people, and both times, the item has arrived the next day, as advertised. They're definitely a good source for decent-quality inexpensive office furniture.

Very Satisfied
Reviewer: FoianZ
(read my 3 reviews)
Click Here to See the Profile for FoianZ

3/9/07 11:19 AM
What an excellent company! I live about 34 miles away from the nearest OfficeDepot so I usually like to order online... Almost everything I buy ships in 3 days or less! Sometimes it even arrives NEXT-DAY! Excellent... VERY SATISFIED

Very Satisfied
Reviewer: parasite2
(read my 45 reviews)
Click Here to See the Profile for parasite2

2/28/07 3:53 AM
Ordered only twice from them and received everything I ordered.Shipping was slow the first time, but fast the second.

Very Satisfied
Reviewer: LCoffman
(read my 5 reviews)
Click Here to See the Profile for LCoffman

2/8/07 4:18 PM
I ordered some extra items for Christmas on Dec. 15. The order went very smooth. Everything was as described. My package arrived before Christmas. Thank you.

Page 1 of 13
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