I ordered the lens as condition of Bargain on August 2. After I read the reviews in this site, I was a little worry about it. The lens came in today and it is better than I expected. I am very happy about it and sure will buy from them again.

Excellent product, fast shipping, and solid warranty. Purchased a second hand Canon 85L F1.2 lens in EX condition. Condition of lens was EX or better. Focus is spot on with my my 1D MK II and it is super sharp even wide open. Glass is clean. There is some dust on the inside of the lens but it doesn't affect picture quality. Already having lots of fun with this lens. It can do things nothing else in my bag can do. This is not my first purchase from KEH and it sure as heck won't be my last.  

Excellent company. I bought and EX+ rated Sigma 70-200mm EX f/2.8 APO lens from them for $600 an it came today, 6 days after the original order, in near perfect new condition. I would say the ratings are very conservative.

I bought a Nikon 80-200 2.8 AFS for a price that was a bit less than I would have paid on eBay. The service was excellent--very friendly and knowledgeable, and called me back promptly with an answer to a question. The shipping cost was totally reasonable, and the lens shipped that day. It arrived, exactly as advertised, right on time. I definitely couldn't have been happier about this deal.

I have dealt with KEH for years, always got conservatively described  
items and great service so yesterday I ordered a new Nikon D300 with  
Nikon 18-200 lens. Dan Orchard could not have given better service,  
great price, immediate order number verified by email, called back to  
see if I was completely satisfied and sure about order.Was patient  
while I resolved a debit card issue. Was knowledgeable. Helped nicely  
on some extra items I needed...Shipped FedEX ground. FedEx emailed  
last night saying they had product and as of noon today I have a brand  
new finely packed , US Nikon warranted D300 in my hands. impossible to  
beat that . I just went online and ordered some more stuff from KEH !!  
Down right happy with this transaction...!  
Just received my second order within a week. Price was super. The 'Exe" product ( Filters) arrived more like "LN" No signs of wear. Deliver was prompt. Could not be improved..  
 
 
Gaines Blackwell

This review was modified by its author, Spot55, on 8/18/08 8:26 PM.

This was my first transaction with KEH, and upon receiving the product, I agree with others that KEH is conservative in their product ratings. I purchased a used Canon 28-300 L lens from them. It was rated EX, which, according to them:  
 
Shows moderate wear. May have small dings, pecks and slight finish wear. Glass may have some dust, but no marks.  
 
I wouldn't have noticed the slight dings if I didn't put the lens in front of my eyes. No dust at all. It came with all the accessories-bag, strap, and caps, and was nicely packed. Might as well be new.  
 
Shipment was quick. I placed the order on a Sunday afternoon. As it costs nearly $2000 (incl. shipping/insurance), and I was shipping to an address different from my billing one, I knew they would be asking questions, so I called them Monday to give them the credit card confirmations they need. The ball starts rolling, and by Friday afternoon, I had the lens in hand.  
 
Couldn't be smoother. Hopefully I can count on these guys again.

For used photo equipment -- Simply the Best! Totally agree with others that KEH is very conservative in "rating" their products -- the lens I just recieved looks even better than described. If KEH has it, there's no reason to gamble with eBay (and you won't find the 60-day return warranty elsewhere)!

This review was modified by its author, Alan_S, on 6/6/08 8:43 AM.

after dealing with those fraudulent online "businesses", KEH are a breath of fresh air. superior customer service. i purchased a used canon body. it appears to be brand new, and functions as such. very pleased with my first KEH transaction, and look forward to doing business again. very satisfied.

I recently bought a used Nikon 35mm 1.4 lens from KEH. This is the first time that I have ever ordered an item from this company, so I didn't know what to expect from them. I was absolutely amazed! The lens was rated E+ on their scale so I figured it would be pretty nice. It was like new! Never before have I gotten a "used" lens that looked so good! I'd swear it was new! The glass is super clean and the finish on the outside showed absolutely no signs of use. The front and rear caps even look new. I am totally satisfied! It came wrapped in bubble wrap and packed tightly in packing peanuts. The shipping box was of proper size to protect it as well... a very professional job in my opinion. If anyone asked me my opinion on weather or not to order from them, I'd say, "go for it! Have no fear!" I got what I wanted and the shipment arived when they said it would. I will definately look to them for my next used purchase.

They did a fabulous job. They paid more than fair value for my 2 film cameras. Then when I called back to order a new digital SLR took a new percent off an already great price and sent me exactly what I wanted. Brand new NIB in three days. Clearly factory fresh and USA warr. Nikon D300/18-200 outfit

I ordered a bargain lens from them, and couldn't be more impressed with the condition of the lens and the quality of their customer service. I spoke with Ken over there and he patiently explained how they work and showed me my man options. Absolutely terrific and I hope to be a customer of their's for a long time!

Good communication and delivery. Would recommend. They had the Nikon slide scanner that everyone else had on backorder. Shipment came well packed.

This review was modified by its author, Snoopy64, on 2/19/08 2:21 PM.

Ordered a like new minus lens from KEH at a good price (60% of new from anywhere respectable). They shipped promptly and received the lens 3 working days later after international shipment. Lens is in the perfect condition and in line with their ratings, all tests show it to be performing well. Satisfied and will not hesitate to consider using KEH again.

I purchased a grey market used D70 from KEH.com for cheaper than I could have gotten on eBay. It was shipped the day before they said it would, it was in better condition than I expected, AND it came with more stuff than was listed! Not only did I get the battery, charger, and camera, which is all it said I would get, I got the CR2 battery holder, a strap, and the remote. I really don't know if I could tell the difference between this and a new item, besides a bit of dust around the rubber eyepiece (try cleaning THAT off!) I am very impressed and will go to KEH.com for future online used camera purchases.

I've found that KEH generally VERY conservative in their condition ratings. They must have a team of experts cleaning their stock because even the UG and BGN lenses that I've purchased have been cosmetically perfect.  
 
Sometimes, their UG items are really just lenses with a jammed aperture pin or something like that. I've gotten one or two that were easily fixed.  
 
Their return policy is excellent, allowing you to return items, no questions asked.  
 
I once forgot to add a $7 lens cap to a big order, so I emailed them to add it for me. The order was sent off to the warehouse before the lens cap could be added, so their shipping manager sent the cap in a separate package to me, free of charge!  
 
Overall, I've had a great experience with KEH. My only gripe is that they don't have a cheaper shipping option, but that really only matters when you want to buy a few cheap accessories.