Ordered by 800 number. Fast, efficient. Their Web site ordering system was having difficulties the day I ordered but got through right away via their toll-free number. Vio offers free UPS ground shipping on all orders placed through the Web site. I mentioned it was not working and they extended the free shipping to my phone order. Cool!!! And.... they upgraded the free ground shipping to free 2nd-day air UPS. Wow!!!! I'm impressed. This was my first order with this firm. Before using them I searched across the Web and found the vast majority of mentions were positive. Well, I'm adding to the positives. If I need software in the future I will check with Vio first to see if they have the product I need. Having been an on-line buyer since 1996 I have learned how to be a fairly-qualified judge of firms by how they conduct business. From what I have seen with this first transaction with Vio I feel confident in giving them a BIG thumbs up and feel no qualms in recommending them to others.
