So, it's true all those 10/10 positive reviews for this company. This company means BUSINESS !!!
It's true when other reviewer said their service is even better than big companies like newegg. With my review, i'm going to make them 11/11 positive.
Timelines:
1. 7/25/06 at 7:24pm PST: Ordered M3 SD and Passcard3.
2. 7/25/06 at 7:29pm PST: Received order confirmation in email.
3. 7/25/06 at 7:57pm PST: Received Shipping Confirmation with Tracking ID. Paid for USPS Ground. Will ship 7/26. Expected delivery in 2-5 days.
4. 7/26/06: Login to account to check status. Package has shipped.
5. 7/28/06 at 2:39pm PST. Received package. Properly packaged and in excellent condition. Total wait day < 3 days from ordering to received!!!.
What blows me off is their speediness and the fact that they seem to even work in the evening/night. I live in CA and the seller is in NJ, which means by the time they received the order and issued shipping ID, the time would have been 10:57pm EST. WOW !! Will buy again from them.
Compared to Consolesource, the experience is like Heaven and Hell !! Avoid Consolesource at all cost. Before trying Realhotstuff, I originally ordered same products (listed in stock at the time) from Consolesource. Later, it turned out they dont have the items in stock and they did not even bother to contact me and they never answered phone call either. It took a few days for them to reply through their web support helpdesk too. After a couple of excuses, they promised that the items will ship 7/21 and later changed to 7/28. As of today, they dont even have the items in stock. I finally have to call my credit card company to cancel and dispute the charges.