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Store Rating and Reviews HandHelditems

Homepage: http://www.HandHelditems.com Shop Now at HandHelditems
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Six-Month Rating: 5.78 / 10
Six-Month Reviews: 67
Lifetime Reviews: 133
   
Lifetime Rating: 5.15 / 10 All Stores Avg.: 8.15
7.54 Pricing of Products and Services
5.57 Likelihood of Future Purchases
5.76 Shipping and Packaging
4.63 Customer Service
2.73 Return or Replacement
Show Reviews Read all 133 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
377 South Lemon Ave Suite#B
customer support email:
sales@handhelditems.com
phone:
1800-944-4322
customer support:
1800-944-4322
business hours (est):
9am to 5pm (PST)Monday - Friday

FAX:


HandHelditems Advertisement
Trust and Ethics Policy
 HandHelditems Customer Reviews - Page 3
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Reviews 31 - 45 of 131
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Very Dissatisfied
Reviewer: WebShopper2
Click Here to See the Profile for WebShopper2

8/14/09 7:24 PM
Order July 29, still haven't received my order. Queried USPS to find out it's been stuck at the USPS 33345 depot since Aug 01! Sent an email to HandHeldItems. All they did was tell me what I told them, except they said the order will be here today, which it isn't. This is supposed to be a 3-5 day delivery, looks like it's going to be a 3-?? week maybe delivery. First and LAST time that I will order from them, eForCity.com is FAR superior - should have stayed with them.

Very Satisfied
Reviewer: ree923
Click Here to See the Profile for ree923

8/14/09 7:24 AM
product was perfect and came to my house much faster than expected. Would definitely use this vendor again!

Very Satisfied
Reviewer: lrolle112
Click Here to See the Profile for lrolle112

8/12/09 10:13 AM
My phone cause is perfect for my personality! Its durable, cute & extremely effective against scratches and dents on my phone. Im glad I found this site & can almost guarantee that I will be using it again.

Very Satisfied
Reviewer: bobomookie99
Click Here to See the Profile for bobomookie99

8/9/09 12:11 PM
Items all came as expected, price for 4 ITouch accessories was very good. Have been using for a few weeks and have had no problems.

This review was modified by its author, bobomookie99, on 8/9/09 12:29 PM.

Very Satisfied
Reviewer: JCI
Click Here to See the Profile for JCI

8/2/09 11:56 PM
I ordered about a dozen items and when the order arrived one item was not included and one item was incorrect. I contacted them and they were very nice and apoligetic. The got the information from me and they sent out the correct items right away along with a postage paid label to return the incorrect item that was sent. Simple and no real work for me.  
The items were prices right and the quality is great.  
I would definately order from them again. They stand behind what they sell and offer wonderful customer service.

Very Satisfied
Reviewer: jadedthought
Click Here to See the Profile for jadedthought

7/31/09 6:54 AM
My order arrived fairly quickly and it was the items described. Great price and excellent item quality. Shipping was reasonable.

Very Satisfied
Reviewer: paulohm1
Click Here to See the Profile for paulohm1

7/29/09 7:57 AM
I ordered an iPhone case from HandHeldItems and it arrived within 4 business days, as advertised and at a much better price than any retail store or even other online retailers. I have no complaints about this company.

Very Satisfied
Reviewer: janfdigno
Click Here to See the Profile for janfdigno

7/29/09 2:51 AM
The items arrived earlier than what I've expected. They were in perfect condition and they were exactly what I ordered. I am recommending the seller.

Very Satisfied
Reviewer: swalker2305
Click Here to See the Profile for swalker2305

7/28/09 9:25 AM
I was very impressed with the quick delivery and quality of the product that I ordered. I will definitely purchase from HandHeldItems again.

Very Dissatisfied
Reviewer: UncleI
Click Here to See the Profile for UncleI

7/27/09 11:27 AM
I ordered their Incredible Erupting Volcano Simulation and Lighting Effects for $12.99 + $9.54 shipping and handling. I received it with the main viewing area of the front plexiglass severely scuffed. I returned it for replacement, and then about a month later received the same exact one in return. I ended up paying more for shipping back and forth, than the product cost itself. And then to receive the same exact one back again. I wrote them about it twice, but they would not respond. I gave up, but with a lesson learned. NEVER BUY FROM HANDLEHELDITEMS.COM. Take my advice, unless you would rather learn for yourself what poor customer service and a ripoff this company is.

Very Satisfied
Reviewer: flyingoz
Click Here to See the Profile for flyingoz

7/21/09 7:01 PM
Expected the items to be delivered in 5-6 business days, but was pleasently surprised to see the item on my porch only after 2 days!  
Items as advertised. Very good packaging to protect the fragile item.  
A very positive experience.

Very Dissatisfied
Reviewer: wdp
Click Here to See the Profile for wdp

7/17/09 3:50 PM
Horrible! I ordered two cell phone chargers for my LG VX8600. Instead of sending my the correct chargers, they sent me two Motorola chargers instead. After talking with them on the phone, they agreed to send me the correct chargers. When the new package arrived, it contained two LG VX8300 chargers, which are totally different than the VX8600 chargers. Out of the four chargers they sent me, none of them were correct!

Somewhat Satisfied
Reviewer: reelst
Click Here to See the Profile for reelst

7/16/09 8:47 AM
Good value. Item arrived in good condition and promptly once shipped.  
 
It did take ~7 days and an inquiry to get the item to ship...too long with no contact, no status emails, just silence for a week. Once I sent a request for status it miraculously shipped the next day...hummmm?!

Very Satisfied
Reviewer: michelles
Click Here to See the Profile for michelles

7/13/09 8:07 PM
I ordered two iPod Nano Crystal Clear Film Screen Protectors and they came so quickly. The screen protector was exactly what I was looking for. They were very reasonably priced but the shipping cost was more than the cost of the item. It was still worth it since I could not find what I wanted at other sites.

Very Dissatisfied
Reviewer: lisamichelle
Click Here to See the Profile for lisamichelle

7/10/09 1:08 PM
This was the WORST online ordering experience I've had. I tried contacting them to follow-up on my order and it took a week before I got any reply... only to be told, its on its way. Didn't get my product until almost three weeks later, and when I did I only get one item I actually ordered, the car charger... it was missing the case, but they sent the free protector. Doesn't make sense. They are not responsive and the products aren't even that great of quality. There are other sites that are much better. I will NOT be buying from them again.

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