Ordered 2 items. One was listed as out of stock and to be shipped separately. Also, I forgot to add my discount code in the order.  
 
I sent an email to customer service. They discounted my purchase (applied discount code) and when I received my order, BOTH items were in there. No need for separate shipments. Product was better than described on the website. Customer service=A+  
Quality=A+  
Response time=A+  
Shipment Speed=B+ (took a little over 7 days, but not too bad.)  
Tracking=A+  
Communication via Email=A+ (I always knew where my order was)  
 
I would recommend to a friend and I will order from this place again.

They Shipped just a small part of my order - and claim now that all my order was shipped!!!

This place is great! I got exactly what I wanted for way less than I would have paid in store. I was kind of skeptical since the prices were almost too good to be true but they were! I got everything in the mail and it is exactly what I was expecting! I would highly recommend them!

I love this store! The selection is amazing, the prices are awesome and service excellent and delivery is prompt and accurate. The products are of excellent quality and I am extremely pleased and happy to have such a great place to find items for myself and gifts for my family and friends.

I can not write a review because unfortunately almost a month later I have yet to recieve my order!!!! not a happy customer at all!

I purchased the HHI iPhone and iPod External 1000mah Backup Battery Plus Car Charger Combo and it has proven to be very handy. Both the battery and the car charger work well so far. I had no problems with shipping as it was sent to me quickly in the brand new packaging. I would definitely recommend anyone to purchase this item since it is a really good deal.

My product came in less then 7 days and was well packaged. I received email updates to the purchase and shipping information. I was extremely satisified with the company.

I ordered an item, but never received the package. The post office indicated that it was returned to handhelpitems.com's warehouse in Oregon. I called the company numerous times to get the item reshipped or refunded. I spoke with "Ken" several times about the issue and even provided him with a supervisor's name at the U.S. Post Office who he could call to confirm that the item was returned to their warehouse. It has nearly three weeks since I first began calling the company and I still have not received the item, a refund or even a call back, despite numerous calls. This company is hands down the worst company that I have ever dealt with!

I purchased a few things from HandHeldItems and I am very pleased with the quality and the speed of receiving the items. I was referred to this site from someone I trust for good products. I was not disappointed. Great site, easy to navigate and solid products. Happy customer.

iPod home charger that I bought did not charge my new iPod Touch. I sent email to their sales and received no reply at all. No customer service. Do not shop here.  

Invoice Number : 435197  
I ordered the following on 8/25:  
Description : Universal USB Car Charger Adaptor(qty: 2)  
 
I rec'd the product w/in a few days. After the second use of one of the USB car chargers, it failed. I sent the following email on 9/9 and have heard nothing from them since. Crappy service if everything doesn't go perfect.  
 
EMAIL: "1 of these failed (red light does not light - no power) the second time I went to use it and there is no way to open to check the fuse etc. Please send replacement ASAP."

These guys take a little time to ship, since a lot of their stuff comes from China, but I've gotten good merchandise from them at amazing prices.

I got my Palm and I love Palm. Have been using them for a LONG time. Am more comfortable with the older versions, just bought a Tungsten E. I am not electronic savvy so I am insulted that I just paid $269.88 for a "new" palm that was used? refurbished? I don't know! When I opened the box it was already "on" and it said the last hotsync was 2003. I had problems synching it to my Palm info from my desktop so I called Palm tehnical support and was quickly told that this was not a "new" device. That they had discontinued selling these a couple of years ago and when I told them that the screen said last Hotsync 2003 - yeah, used before!! Very frustrated because I was lied to. I could have bought a refurbished one from ebay for under $80!! I was taken and I can't believe there is nothing I can do about it.

16 days later and did not receive my items or get credit as I requested! Customer service e-mails aren't answered in a timely manner nor are the responses you actually do get proper.  
Do not recommend them...

I've seen these for 3x the price. Don't buy them. Buy this one. It does everything claimed. Charges my iTouch quickly. I use it that way. You can also keep it plugged in and run your iTouch for a very long time. Even though the shipping was a little steep $5.95, there was a $5.00 coupon, so I paid $19. I love it.