I found a motherboard on Lynn Computer Products' web site that I was interested in. The item was marked "regular price" $199, on "clearance" for $139. As vendors with good feedback ratings on ebay are selling the same board (new) on ebay for $169 + shipping, it did not seem at all far fetched to find a new one on "clearance" for $139.  
 
When I received the motherboard, I first noticed that the manufacturer's box was in ratty condition. After opening the box, I found that the contents in the box were in used condition. I immediately contacted Lynn Computer Products and made an enquiry about the condition of the merchandise I received. I pointed out that no where in their written ad did it say that the product was used. Lynn Computer Products stated that it was an oversight and that it should have said "refurbished."  
 
I then advised Lynn Computer Products that I would not have ordered the motherboard had I known that the item was used. Since it was Lynn Computer Products' improperly worded ad that led me to order the board, I requested a full refund including shipping both ways. Lynn Computer Products refused to refund the shipping cost I paid to ship the board to me. Instead, I was given 2 options:  
 
1.) If I returned the motherboard for a refund, they would split the return shipping cost ($7.50 credit) but not refund the original shipping cost of $15 I paid to ship the motherboard to me.  
 
2.) If I returned the motherboard and paid the difference for another motherboard (one that sells for $215) they would waive the shipping cost for that board and also split the return shipping cost.  
 
If I accepted option 1, I would be out of pocket $22.50 ($15 + 7.50) to get a $139 refund.  
 
If I accepted option 2, I would be out of pocket $83.50 ($76 + 7.50) to upgrade the sale (which also puts more money in Lynn Computer Products' pocket)  
 
The most cost effective option for me was to just keep the motherboard. I contacted MSI tech support and gave them the serial number for the board. They verified that it still had the balance of its 3 year warranty.  
 
It was Lynn Computer Products' fault for improperly wording the ad. Lynn Computer Products should have accepted full responsibility and refunded all of my money. Instead, they punish their customers for their mistakes.  
 
You guys decide whether or not you want to do business with a company like Lynn Computer Products.  
 
Edit ==> 5/24/04  
 
I like how they point out that "shipping is expensive....."  
 
They still feel that the customer (me) is responsible even though it was their misrepresentation on the condition of the product. Not cool. I've filed complaints with their local BBB and Attorney General's office. Might not help me but perhaps the next person.  

This review was modified by its author, madgoobee, on 5/24/04 1:49 PM.

Lied about condition of product. Advertised as "new". Came scratched up and dusty. Clearly used.  
Would not make this right. Ignores emails now.

Caveat Emptor!!! I had the worst experience with Lynn Computer Products. BEWARE!!

This review was modified by its author, pottsie, on 7/24/04 12:25 PM.

There web site does not tell you that there out of stock on a product I had to call for them to tell me

This is in reference to two  
separate orders sales  
numbers: 5763 and 5558 in  
jully of 2000  
The cooler master fan/heatsink  
I purchased failed to adequately  
cool the AMD 800 athlon CPU I  
also purchased from this company.  
It became so hot that the  
plastic clips holding the fan to  
the heat sink melted and the fan  
fell off which allowed the CPU to  
over heat and it is now  
non-functional. The refused to  
take any responsibility for the  
defective heatsink or the damage  
it caused and after jerking me  
around for a wile basically told  
it was my tough luck.

They are not honest, that all I can say. I ordered a $229 motherboard from them. Plus shipping and handling $248.  
Their web shopping cart showed $248. However, when I got my credit card bill, I got my suprise. They charged me local tax which was not mentioned when I click on their submit button. If they tell me they are going to charge me tax, I will not buy from them. All their explaination is it was mentioned in their web site. Oh yes, it was mentioned, you have to find it yourself out of the many lengthly word that was printed there. They web design is really bad and not concise at all. It take one time to find those word. Take a look at newegg.com, they show how much they charge for local tax at the time you are buying from them. Not from the time when you got your bill. This is the fist and the last time I will buy from them.

I purchased an AMD 1400 CPU and motherboard. Upon arrival I had encountered post start up problems. The owner of the company when I called to ask some technical questions about the board was not very nice. I explained that I did a bench test with just the power supply and it still had a few issues not booting. Overall he was VERY rude and wanted to get off the phone.  
 
If I didn't know more about computers than he did, contact the motherboard company (ASUS) and solve the problem myself I would have not paid for it. Overall my buying expierence left a LOT to be desired and I never returned as a customer.

The Lynn Computer Products tries to do their best but sometimes it's very hard to win in competition. I my case the price was good, but was an delay in shipment.  

This review was modified by its author, ua3qrz, on 8/29/02 8:24 PM.

i placed an order for a VisionTek Xtasy GeForce4 TI4600 on around 2/25/2002. The card was listed as not being in stock (as i expected... the card wasn't supposed to come out until March 3rd), and according to the site would ship in "Late Feb, Early Mar". One reason i was placing the order with Lynn Comp was because i had heard they could sometimes get parts to you before the release date, and that estimate seemed to agree. In this case, i wouldn't have minded if it didn't ship until the 3rd, so i was expecting to have the card in my hands by the 6th or 7th (2-3 day priority mail).  
 
Yeah. Right.  
 
After the 3rd of March, i checked the tracking page to see if the order had shipped. It hadn't. i checked the site to see if he'd gotten the card in stock yet. The card was listed at the same price, still out of stock, and had an estimated shipping time of "Mid Mar".  
 
Around the 7th of March, i emailed LynnComp asking whether my order had gone through correctly and why it hadn't shipped yet. He quickly responded that "due to demand" the ETA was now mid-March, and that they would start shipping cards the next week.  
 
On the 15th of March, LynnComp called confirming the order. i was then sent a sales receipt, which listed the order date as the 15th of March, and the shipping date as the 19th. i finally got my card on the 22nd, which i don't consider mid-March, and i certainly don't consider "late Feb/early Mar."  
 
Lynn's prices are fairly competitive, but i'm disappointed with just about everything else. The tracking page, which allows anyone with an Internet connection to view everyone's tracking number freely, is just a bad idea and is very amateur. It is also updated rarely. Apparently "May not be updated every day" translates to "Updates every 3 or 4 days, if you're lucky." The website is badly laid out and poorly organized, and has incorrect shipping dates listed.  
 
The slightly cheaper price i could have easily gotten at a more professional company was not worth dealing with LynnComp. Perhaps if the site is made more professional and the tracking page is trashed for a more private and efficient system, i might give LynnComp another try. As it is, i don't plan on using them again.

My order did not go thru as I am located outside of the US. But that did not stop them from providing as much help as possible.  
Like I said, I did not get my package as they do not ship to freight fowarder addresses which is a bummer, as it is listed with my credit card company and I have made purchases and received them many times before.  
Over all, I was satisfied with their service, though it was a bit pricey.

These guys are great. They have been tremendously good sports from the get go. Let me explain: I originally purchased a processor adaptor for my slot 1 computer back in January 2003 that was on sale. It was probably my 1st experience with online buying, and was a little paranoid. We sent them a check, and they never got it ;( So, we were concerned, but Lynn Computers kept the sale price, and we purchased it again, this time with a credit card. It came, no questions asked.  
Now the adaptor had a 3 year warranty. I only vaguely remembered who I had purchased the adaptor from when it began to fail. I emailed a company that seemed to fit the profile (turns out it was the right one; they knew who I was and had my old email addy). It took me a while to make good on the RMA# they gave me, but when I returned it, 2.8 years from when I purchased the adaptor with its 3 year warranty, they replaced it, again, no questions asked.  
These guys are GREAT.

Ordered a powerleap upgrade adapter from this company. Had no problems and the shipping was very timely. Overall good experience.

This review was modified by its author, dominyon, on 7/31/04 12:22 AM.

Great seller, easy to work with, prompt shipping. Very accommodating when I ordered the wrong product, provided good customer service.

reasonable prices and fast shipment. i am very satisfied. i do not know about their return policy however, since what i received was in perfect working order.

We have purchased Power Leap Processor upgrades from Lynn Computer several times, both from e-Bay and direct the service is prompt efficient and economical. Great company to deal with.