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Store Rating and Reviews 123 Buy Direct

Homepage: http://www.123BuyDirect.com Shop Now at 123 Buy Direct
Six-Month Rating: N/A / 10
Six-Month Reviews: 0
Lifetime Reviews: 58
   
Lifetime Rating: 4.53 / 10 All Stores Avg.: 8.15
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 58 reviews below.
This merchant has received ZERO reviews in the past 6 months. 
  

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 123 Buy Direct Customer Reviews - Page 4
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Reviews 46 - 60 of 60
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Very Dissatisfied
Reviewer: v10tdi
User Rating: 
Click Here to See the Profile for v10tdi

9/18/07 4:39 PM
I was very disappointed in my experience with 123buydirect.com.  
 
I ordered a large TV on their web site then called to confirm. No problems. They reviewed my order on the phone and said my TV would be shipped in a couple of days. Over the next week called a couple more times to get shipping confirmation...I got a pretty bad run-around on their phone system bouncing between Sales and Customer Service. Finally after a week the Sales guy admits they don't have the TV in stock and it will be a "couple more days."  
 
I wish they had just told me they didn't have the TV on any of the dozen times I called previously. A complete waste of time.

Very Satisfied
Reviewer: Cenoura
Click Here to See the Profile for Cenoura

8/30/07 9:11 PM
After buying an HDTV with 123BuyDirect, their sales team kept in constant contact w/ me and any of my neurotic questions I was asking and kept me on top of things. When the shipper had an issue w/ my tracking number they called them up and made sure I was taken care of and a few days later my TV arrived in IMMACULATE condition. Their packaging was GREAT. They really secured the TV so that it wasn't going to fall or get damaged. Thanks.

Dissatisfied
Reviewer: JDoobs
Click Here to See the Profile for JDoobs

8/25/07 7:51 AM
I recently tried to purchase a TV (8/14) through this company and was told my credit card was declined, which was fine, until I tried to cancel the order. It turns out I was charged 1000 dollars regardless, which wasn't even the full amount of the order. I am currently in the process of trying to get a refund from them but the hold times are excessive and I just get shifted through the customer service phone loop anyway. My order status still reads 'for shipment' though I asked to have it canceled 2 weeks ago and I have e-mailed them a copy of the statement showing them charing me money and have not recieved a response. I'm going on 4 days without one.

Very Dissatisfied
Reviewer: g85349
User Rating: 
Click Here to See the Profile for g85349

8/10/07 6:34 PM
Another Internet ripoff artist that can't deliver what they advertise. Any business like 123buydirect that claims they need to "talk to you" for security reasons before they will confirm the order only wants to sell you a different product because they don't carry what you ordered. I would bet most of the "positive" responses in this forum are from the owner's family members. SAVE YOUR MONEY! STAY AWAY FROM THESE LOSERS.

Very Satisfied
Reviewer: cucara
Click Here to See the Profile for cucara

8/9/07 8:50 PM
Received what I ordered at a good price. Contacting them by phone to ask a question was more difficult but overall they provided what they said they had in their on-line store.

Very Satisfied
Reviewer: chapetes
Click Here to See the Profile for chapetes

8/6/07 10:28 PM
Ordering via the Internet was easy. Order was quickly confirmed by email. I received a phone call within 2 hours to verify that I approved the charges to my credit card. One item was missing when I received my order the next day. A call to 123BuyDirect was handled courteously and the missing item was sent out with no delay or hassle.

Very Satisfied
Reviewer: gargeya
Click Here to See the Profile for gargeya

8/1/07 5:43 PM
Items were shipped quickly and were exactly as described and expected. No attempts to "up-sell". Overall a good experience.

Very Satisfied
Reviewer: akanksha
Click Here to See the Profile for akanksha

7/27/07 3:26 PM
My shopping experience was excellent. The web site made it so that it was very easy to find exactly what I was looking for. The description on the site was very accurate. My purchase was delivered in 3 days.

Very Satisfied
Reviewer: roforulez
Click Here to See the Profile for roforulez

7/26/07 7:38 PM
Found there products to be very dependable and service when I called regarding extended warranty coverage was excellent

Very Satisfied
Reviewer: mantaz
Click Here to See the Profile for mantaz

7/25/07 5:55 PM
Excellent. I got all the information I needed over the phone and was then able to place my order, successfully, online. Packaged delivered when promised.

Very Satisfied
Reviewer: BellaGucci
Click Here to See the Profile for BellaGucci

7/23/07 3:35 PM
simply fabulous quick and personal service (they gave me a call to verify charges on credit card). In fact it was so good that I will shop with them first for future purchases.

Very Satisfied
Reviewer: Nicaroo
Click Here to See the Profile for Nicaroo

7/19/07 8:50 PM
A more detailed description of the items included in the accessory pakage would have been helpful but still ok.  

Very Dissatisfied
Reviewer: djstang02
Click Here to See the Profile for djstang02

1/18/07 2:47 PM
After answering my phone and getting my order information, they put me on hold and will not speak to me. Have called multiple times and different days. They are ignoring me. I have emailed them and asked to cancel my order for fear of fraud and lack of respect. Although 123buydirect had the lowest price on a Pioneer Elite tv they seem to not have a part to ship me. So far no reply from emails. : (

Very Dissatisfied
Reviewer: dce
User Rating: 
Click Here to See the Profile for dce

12/27/06 3:32 PM
Typical NJ scam artist. Lowest price on a 65" plasma, claimed to have it in stock. I called a few days later to check status, salesman said he had to call the factory and call me back, which he never did. Repeated the process again a few days later and finally canceled the order.  
 
I ordered the same TV from visualapex.com, got a great price, and received it 5 days later. Guys even unpacked it and carried it to my living room at no extra charge.

Reviewer: kowland
Click Here to See the Profile for kowland

8/14/06 1:18 PM
Price with shipping was a better deal than the same product on ebay and many other online stores. I would say I got a good deal.

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