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Store Rating and Reviews Discount AC Parts

Homepage: http://www.discountacparts.com Shop Now at Discount AC Parts
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 1
Lifetime Reviews: 4

   


Lifetime Rating: 5.00 / 10
All Stores Avg.: 8.15
10.00 Pricing of Products and Services
10.00 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 4 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
customer support email:
sales@discountacparts.com
phone:
800-398-3128
customer support:
800-398-3128
business hours (est):

FAX:



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 Discount AC Parts Customer Reviews
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Reviews 1 - 4 of 4
Very Satisfied
Reviewer: Marlou
Click Here to See the Profile for Marlou

10/20/09 3:34 PM
This store is great. They shipped the items I purchased right away. Their salesman James helped me out and explained to me the exact parts I needed for my car. I would recommend this company to everyone looking for ac parts.

Very Satisfied
Reviewer: joebuilder
User Rating: 
Click Here to See the Profile for joebuilder

5/23/08 5:21 PM
Excellent all around. Great value. very satisfied. Updated, Bought from them again for another project and everything was great. Highly recommend.

This review was modified by its author, joebuilder, on 7/28/08 5:34 PM.

Very Dissatisfied
Reviewer: handy1
Click Here to See the Profile for handy1

7/6/07 3:21 PM
I Ordered parts for a 97 Saturn. Recieved the wrong expansion valve and a compressor that would not bolt up to the suction line without adaptor that I can not find at any local parts stores. After reading the store policy it says that they will not refund any wrong or mis-shipped items. I have bought local ac parts and thought that I would try an on-line vendor. The local parts vendors ac compressors came with warranty paper work, instructions, any needed o-rings or gaskets and if they were the wrong parts they had no trouble refunding my money. I was told that they may try to warranty the parts as defective. They said to ship them back and they would see if they could. I am going to spend the money to return the part and hope that they will refund my money.  
The company did refund the money for the compressor and expansion valve. I think that the company should list parts that are needed to install their part or what parts are included. Most all replacement ac parts will require new o-rings or gaskets. Also I am concerned that the parts came from another vender and without any paper work. I am going to stick to the local parts store's were I can look in the box and see what I am getting.

This review was modified by its author, handy1, on 8/1/07 7:20 AM.

Very Dissatisfied
Reviewer: hoginsmog1
Click Here to See the Profile for hoginsmog1

8/14/06 1:17 AM
This company not only sent me the wrong part but they sent a replacement part that didn't work. When I asked for a refund they said it was against their policy. It has cost me $400 in added labor charges and my car was out of service for 2 weeks. They have not only nrefused to refund me for the bad part but they have not offered any compensation for my added labor charges. WOULD NOT RECOMMEND THIS COMPANY FOR ANY PURCHASES!!!

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