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Store Rating and Reviews O.E. PARTS H.Q. / OE Parts Headquarters

Homepage: http://oehq.com/ Shop Now at O.E. PARTS H.Q. / OE Parts Headquarters
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 8.84 / 10
Six-Month Reviews: 84
Lifetime Reviews: 103
   
Lifetime Rating: 9.00 / 10 All Stores Avg.: 8.15
7.20 Pricing of Products and Services
8.13 Likelihood of Future Purchases
8.13 Shipping and Packaging
8.25 Customer Service
6.59 Return or Replacement
Show Reviews Read all 103 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
10805 Sunset Office Dr  
St Louis Mo
customer support email:
customerservice@oehq.com
phone:
877-727-8725
customer support:
business hours (est):
8:00am - 5:00pm CDT Mon-Fri  
Closed Sat-Sun

FAX: 314-729-9846


O.E. PARTS H.Q. / OE Parts Headquarters Advertisement
Trust and Ethics Policy
 O.E. PARTS H.Q. / OE Parts Headquarters Customer Reviews - Page 2
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Reviews 16 - 30 of 105
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Dissatisfied
Reviewer: WyoRoadDog
Click Here to See the Profile for WyoRoadDog

10/9/09 9:30 PM
I feel this order could have been much better. The good of it was that the picture on the website was good and showed the parts well, and I received the correct parts based off of that. However, I was unhappy that they did not ship until the third day after the order (I ordered on Tuesday evening, and the parts did not ship until Friday). Also, there was no packing at all in the box when it arrived. Thankfully it was all metal parts that wouldn't be damaged, but I found it odd to receive my small box of parts rattling loose in a larger, clearly recycled (still had the address of the previous recipient in marker on it), box with no packing at all.  
This experience will definitely color my decision to order from here again.

Very Satisfied
Reviewer: papo5710
Click Here to See the Profile for papo5710

10/9/09 2:49 PM
it was an excelent and a easy way to find my vehicle part. it has a good price and a resonable time to the shipping. it was a fabulous expirience!!!

Very Satisfied
Reviewer: Rusty123
Click Here to See the Profile for Rusty123

10/8/09 8:26 PM
Excellant fast service, very good price plus no tax and free shipping. a professional satisfying experience. I will shop this site again.

Very Satisfied
Reviewer: mrdozer95
Click Here to See the Profile for mrdozer95

10/7/09 4:31 PM
To whom it may concern: Thank you for your time and fullfilling my order and in a very supriseingly and quick timely manner. You may get my return business.

Reviewer: patrick.crocker
Click Here to See the Profile for patrick.crocker

10/7/09 2:11 PM
The parts I ordered from OEHQ arrived promptly and the order was accurate. Genuine Motorcraft parts without the dealership prices!

Very Satisfied
Reviewer: R_Spang
Click Here to See the Profile for R_Spang

10/2/09 4:49 PM
Ordered bATTERY CABLES ON THE 22ND, HAD THEM at my door on the 25th.Free shipping! By far the best price delivered! From now on O.E.Parts will be the FIRST place I check and save half a day searching for the best deal. The Motorcraft parts were perfect.  
 
Great Price, Free shipping, fast delivery, factory Parts. Perfect!

Very Satisfied
Reviewer: mcat09
Click Here to See the Profile for mcat09

9/30/09 9:51 PM
The prices at OE Parts Headquarters were the best on the web plus they had a huge selection. The shipping rates were excellent and the product arrived extremely quickly. The product quality was also very good. I would highly recommend this vendor and would use them again.

Very Satisfied
Reviewer: merikson
Click Here to See the Profile for merikson

9/30/09 9:52 AM
Parts are good - my order is already on the car and all appears to be working well.  
Price was well below normal retail from parts stores or Ford. Also, part was on backorder from Ford and OEHQ had it ready for immediate shipping.  
Part was shipped soon after ordering and arrived when it was supposed to. All in all I am very happy with the service. Thank you for getting me back on the road.

Very Satisfied
Reviewer: Rgraft02
Click Here to See the Profile for Rgraft02

9/25/09 9:43 AM
This order was filled quickly and accurately. I am very happy with this transaction.

Very Satisfied
Reviewer: thartman
Click Here to See the Profile for thartman

9/24/09 12:41 AM
They provide the products you are looking for on a relatively easy to use website at very good prices. They ship quickly and are courteous, proffessional and knowledgeable on the phone if you require personal contact.

Very Satisfied
Reviewer: tpiselli
Click Here to See the Profile for tpiselli

9/22/09 9:26 AM
Fast service and shipping.

This review was modified by its author, tpiselli, on 11/2/09 6:49 AM.

Very Satisfied
Reviewer: ostrumr219
Click Here to See the Profile for ostrumr219

9/21/09 9:16 AM
Order was easy to find on internet and was shipped on time.

Very Satisfied
Reviewer: Joe Massey
Click Here to See the Profile for Joe Massey

9/19/09 12:03 AM
I want to thank you for your service. Finding the right part and getting it in a timelly manor is very important to me and my family. I will be telling others about your service and how dependable you are. Thank you again

Very Satisfied
Reviewer: jvhen1998
Click Here to See the Profile for jvhen1998

9/9/09 9:00 AM
Positive:  
Easy ordering.  
Good price.  
Fast Shipping.  
 
Negative:  
The volume/on/off knob is a poor fit.  
 
John Hennessey  

Very Satisfied
Reviewer: dewman15
Click Here to See the Profile for dewman15

9/8/09 9:16 AM
Ordering was east and shipment was very fast. However, searching the web site was very difficult. I needed to order a 2nd mirror because the first one i ordered was incorrect. When I tried to find the mirror throught the buttons on the website I could not find the part. I needed to do a search in Google and then find the link to your site.

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