Very good experience. Ordered a Panasonic projector PT-AE900 Friday night after business hour. Called customer service first thing Monday morning and was able to speak to someone directly without waiting. He told me it is in stock and will be shipped out Monday. I received it Wednesday. It was very well packed. Very happy. Will definately do business with them again. Initially I was a little worried because there are not too many reviews (only 27 at the time being, whereas other merchants have hundreds or thousands of reviews), but now I'm very happy with my choice. And from most of the reviewers, seems that everyone is ordering a PT-AE900!