I paid for the projector $2150 on 10/1/09 for a AE3000U. Proview was closed for more than a week after that due to the holiday so my hands were tied I would not communicate with them regarding this issue until after the fact. I am concerned with the fact that I paid $2150 for the AE3000U and less than 3 business days later, the price was reduced by one of Proview's competitors to $1699. As you can imagine, paying $451 more for a projector than I should have seemed extremely unfair. Because Proview was closed for Holiday, there was nothing I could do but wait for them to return. I contacted the company the day they returned from their Holiday. They said they would look into the issue and try to figure something out, but it has been more than a week and nothing has been done about this. They kept telling me that they are waiting for Panasonic rep to get back from vacation, etc. I am now more than 14 days past my purchase date and feel extremely cheated by Proview. I hope that they will resolve this in a fair manner soon because I believe I should have purchased from a different dealer.
UPDATE - 11/2/09 I do not recommend purchasing from the dealer, ever. This situation still has not been resolved. I should not have trusted this company. STAY AWAY! THERE ARE BETTER DEALERS THAT WOULD HAVE RECTIFIED THIS SITUATION ALREADY!
This review was modified by its author, seanb61, on
11/3/09 5:10 PM.
I was very pleased with my experience with ProViewDigital. Customer service was very responsive when I inquired about when it would ship. The product arrived a day earlier than expected (I selected free shipping), and was exactly as described: new, complete. I would shop here again without hesitation.
Although the experience with this company started out rough around the edges, they were quick to remedy my situation. Now that I know they strive to work out customer issues, I would not hesitate to work with this seller again. Good overall experience.
This review was modified by its author, effedbythemasses, on
12/5/08 10:57 AM.
I got my projector in just 2 days by fedEx Quantam, and very strong packaging ... and good deal ... and nice support too.
I strongly recommend this seller.
Purchased a Mitsubishi HC5500 just a few days before the NFL opener. They promised me it would arrive by gameday..AND IT DID! I was worried at first but they came through 100%. Product came in perfect condition and has an amazing picture.
Great seller,Geat price,Shipped in 3 days, Item as stated,Salesperson very helpful and straight foward-honest, unlike previous expierience from another online merchant.Can't go wrong with Proviewdigital.
One of the best resellers to deal with. I bought a Panasonic Projector and it arrived faster than anyone else has shipped any product I've purchased. It shipped the same day and I ordered it a day before July 4th. It arrived in 2 days through regular non-expedited shipping. It was shipped from NYC and came to Boston.
The second reason I'd like to deal with them again is this. I called them about 2 weeks after my purchase with a question and the person who answered it was most helpful and patient. I didn't reach an automated IVR (like please hold for 3 hours kind of rediculous support), nor did I have to endure with someone who had no idea what they were talking about.
I like Proviewdigital and if I plan to buy something else, I'll visit their store again.
ProView Digital earns top marks in my books for low pricing, outstanding products, great service and fast shipping! I ordered a Panasonic projector from them and it arrived safely in only a couple of days. Great seller!
I am happy I ordered from this merchant. I bought an HD projector at the best price offered anywhere at the moment and the projector was delivered on time. The customer service people I contacted for info were extremely nice. The projector came with free shipping and free shipped manual screen. I am very happy with this experience.
