This is the worst possible online electronics merchant out there. Don't buy from JIMMY. After lying again and again about when my new LCD TV will be delivered, Jimmy clearly stated that "billions get their deliveries late... live with it" after promising a full refund if the TV is not here by October 31st. It is now October 30th and they have moved the shipping date to November 4th and guess what? "NO REFUND AS PROMISED" I spoke with the shipping company and they say that the product was consigned to them YESTERDAY (Oct 39th). Whatever happened to the 24 hr shipping policy???? Liars  
 
This is the type of business that gives online shopping a bad name. These guys should be wiped out from the internet and their business license revoked.  
 
Oh and by the way, they will never have the product you order but will give you a discount on a more expensive product. Nice trick!!!

This review was modified by its author, maskar, on 10/30/08 12:30 PM.

If you’re considering buying something from PriceMad consider this, I ignored all the bad reviews about them and paid for my stupidity.  
 
On May 6 2008 I bought a new Samsung HDTV for $1618 from PriceMad. What they shipped was not new, and it had been re-packed so poorly, using hand-chopped-up pieces of Styrofoam as packing material, that the TV frame was scratched from rocking around in the box. The HDTV was dead on arrival.  
 
I was outraged. I took pictures, sent them to PriceMad in an email, and called them. The shipping manager, who I was referred to with my complaint, tried to tell me that it was probably FEDEX that re-packed the HDTV after it left PriceMad’s store. This sounds to me like management is complicit in bait and switch scamming. If our shipping manager switched and packed a product like that in my former company, and used FEDEX as an excuse, he would have been fired on the spot.  
 
I was asked by PriceMad to call in a Samsung service person to repair the HDTV. After considering my options I did have the HDTV repaired. The technician looked at the TV and asked me if I thought this was a used TV. I did, and he must have also. I filed a dispute with my credit card company to try to recover the difference in price between a new and a used TV. Sending them this one back and waiting an undetermined amount of time for a replacement did not seem to be an option given their deceitful practices to date – they had my money and I wouldn’t have anything if I sent the TV back.  
 
From my research on Ebay and Craig’s List I found a used HDTV exactly like the one I bought for $750 less than what I paid. I settled for $350 refund from PriceMad. What a screw job.  

They answer the phone with a unprofessional "hello?". That should have been my first clue that this outfit is a bunch of goons in a Manhattan garage. They used the bait-and-switch to try to get me to buy an even more expensive TV and their "free shipping" could take as long as six weeks. By the time they sell you expedited shipping and insurance, their initial low price quickly goes away. Add to that the 20 - 40 minute waits on the phone, rude customer service reps and being phone transferred in circles - it's just not worth it. Bunch of crooks!! Run (don't walk) away! You have been warned.

This review was modified by its author, the_breeze, on 1/31/08 3:24 PM.

I only WISH I had read the reviews HERE ( I read 3 on another website that MUST have been written by the store) I ordered a Plasma on 01-07-08..as of 01-18-08 I still have NOT got it !!. Not only has my credit card been charged already but I already got my statment !  
Once you place your order "customer service" gives you the cell number of the poor guy delivering it and wash thier hands of the whole thing at that point. I called 5 days in row and was told EVERY DAY that the TV was on the truck and to call the driver (ME,call the driver-ME,the customer who laid out $2000.oo) and 5 days the driver tells me Price Mad didn't give him the order. I will NEVER order again from them and if anyone knows of a classaction suit against them PLEASE let me know. Save yourself much grief and DO NOT ORDER FROM THEM EVEN IF THEY ARE A LITTLE CHEAPER.

Wow. I wish I had read the reviews. These guys are total crooks. Angelo has to be be miafa. I'm a marketing professor and I feel like an idiot--I will be lucky to get my money back. High pressure techniques, bait and switch, no customer service--you are always routed back to the ANGELO nightmare. if you need to scream--call they guys--they are used to it. STAY AWAY

This review was modified by its author, phil.millage, on 1/17/08 8:26 PM.

The store I actually ordered from was called 123BuyDirect but when billed to my credit card was called Price Mad, so I am posting a review here as well. Bottom line: these people are liars and crooks. They will bait and switch, offer rebates that don't exist, will lie about what they they are selling, will offer to apply credit to your card to stop your complaint and then never do it, and will offer you "extras" to make you think you are getting a better deal and then give you something that is virtually worthless. Stay away!

THE BIGGEST MISTAKE EVER!!!!  
We ordered the Sharp Aquos 52" on Fri. 11/2/07.They stated that the model we wanted is backordered(all lies) & we should upgrade and they'll give us a shipping upgrade 3-5days for $289(from New York to Los Angeles). We called Fri,Mon,Wed.,everytime the rep. said it had already been shipped. We threatened to cancel thru our credit card & the manager blew up in steam(cursing). He said why are we calling them everyday. It's now 11/18/07 and still No TV. Now we're worried if the TV will come in one piece. Their reps. are very incompetent; told me that my order was shipped by air and many other lies.  
Overall, VERY BAD customer service. Do not buy from this website. We should've read all the bad reviews before our order. What a mistake. Please take our advice.  
 

My son ordered a computer from this company, but he cancelled within a few hours because he decided he didn't want the operating system on it. Well, they still charged his credit card. When he called customer service he was told that they weren't able to stop the charges after the order had been placed, but that a credit would be issued within a couple of days. It has been OVER 60 days since the order was placed and cancelled and this charge is still on his credit card!

DO NOT ORDER FROM THESE GUYS. Amazing. I ordered a Sony Bravia Plasma TV 7 weeks ago, I've called every week for the past five weeks to find out what is wrong. Every week they told me "shipping today". I called today, the product still had not shipped. I told them to cancel the order. My bet is they make money off the float on many orders... Save yourself some grief and do not order from this store. I don't understand their high rating- rude customer service, long wait times, no product, lies... what's up w/ that!

In spite of their website saying the HDTV I ordered was in stock and would ship in 24-48 hours they could not give me a shipping date. It turned out that they did not have the TV and were having it drop shipped from somewhere.  
10 days after placing the order and still not having a shipping date other than "the next couple of weeks" I cancelled the order.  
To their credit they had not charged my card and were gracious about the cancellation.  
An hour later I ordered the same TV from another vendor. 24 hours later their freight company called to arrange delivery. That is the way it should be done!

I first ordered from this company on Sat. November 19th, 2005. I placed an order for two Panasonic plasma flat screen TV’s (one for home and one for office) and two wall mounts.  
 
I got a call the next day (Sunday morning at 9:30AM!) at my home while I was still in bed with my wife. It was some salesman trying to up sell me other items and telling me that there were no video cards in the monitors and they wouldn’t work as a television. I recently read on this site that other consumers were experiencing the same thing with Pricemad concerning these cards – Pricemad is pulling them from the factory set and then attempting to sell them as an option.  
 
After a heated exchange with this salesperson, I cancelled the order. Then I got a call back from another salesman. I told them if they continued to call back harassing me I would contact the NYS Attorney General’s office and file a complaint. I got a third call back from an alleged manager, who offered to upgrade my order at no charge. I was so *#@& angry that I declined the upgrades and held onto my cancellation and no-callback request.  
 
Well, nine months later, I am either a believer in second chances or a glutton for punishment. I am again in the position of needing three plasmas for various retail/businesses I operate. I placed an order today for one 42” just to see if I would get yoked around again.  
 
Yup.  
 
Same process... Email confirmation telling you to call back for fraud protection. Salesman tries to up sell shipping, accessories, etc. TV is suddenly on back order. I cancelled on the spot. Got the expected call-back… “I found one in stock and we CAN ship to you.” I said “Okay, send it.”  
 
I selected 10-14 freight, which is essentially free ($.01) and really ticks off the salesman. I will report back if the set ever arrives or if they end up just wasting my time (which we all have so much of). Worse yet, I’ll report back if they ship some damaged set, as I have tried once before with them under disastrous outcome... and this review, combined with my November order is a recipe for retaliation – I really think they aren’t above that, but I’ll let you know.  
 
-----7/27/06------  
Well I'll eat all my words. The TV arrived by Penn Delivery truck to my store on Tuesday - exactly seven (7) days after placing the order. I was perturbed that during that week there was nothing on my account at Pricemad.com to indicate whether the unit had shipped, and that I grew a beard while waiting on hold for customer service to see if it had shipped. But presto, there it was. I am pleasantly shocked. I will consider future orders through them and continue to post my experiences here.

This review was modified by its author, Avellanos, on 7/27/06 3:41 PM.

Shipping is a bit high. But prices are good. Site was a bit slow this evening, though I suppose that could just by my connection.

I ordered a 50" panasonic plasma from PriceMad on 2/12/06 with some trepidation. Large orders online always make me nervous. I saw good and some bad reviews for PM at this site but what the heck, every merchant I looked at online had some mixed customer service feedback. I rec'd a call on 2/13 to confirm some information I provided, which was returned on 2/14. On 2/14 I was informed the plasma shipped on 2/13, before they "verified" my information which I thought was a little odd. My credit card was charged the day the plasma ostensibly had been shipped. On 2/20 I called re delivery and was informed that Mach1 Air was the shipper and that PriceMad would get in touch with them and PM call me right back. Did not call me back. On 2/21 I called again wanting to confirm delivery status. You can't track at their site, or at least I could not, based on providing correct info to do a search. Search comes back "order not found" every time. So I was told on 2/21 that I would get an email by night time about delivery status. Did not receive an email. Much friendlier when I was ordering versus post sale. Went to Mach1 site and can't track shipment from their site. If no delivery by Friday I intend to cancel the order. Will update this post as events unfold, positive or negative.

Stay away from this company. I believe they are submitting false positive ratings in order to cover up their bad ratings. I ordered an InFocus X3 DLP Projector on 1/27/06. The web site said it was in stock and would ship in 1-2 days. When I called to confirm the order I was assured that it would ship in a couple of days. I called back on 2/2/06 to check on the status of my order since I had not received a shipping notice and was told that it was on back order, but the web site still listed it as In Stock. I called back on 2/10/06 to check on the status of my order since I still hadn't received any shipping notice. I was told that the item just came in and that it would be shipped in 1-2 days. However, I was also notified that it was Class A Refurbished which means that it only came with a 90 day warranteed, but that I could purchase an extended warrantee. They never told me it was refurbished when I ordered it. I just hope I actually receive the projector. Will keep you posted

This review was modified by its author, jeffndina, on 2/10/06 12:29 PM.

Customer service sucks they are no help placed order for tv and it wasnt delivered till after 3 weeks and we had to call and see where it was they had no intentions of deliverying it anytime soon if we would not have called. And was supposed to get a free plasma cleaning kit with order never recieved this either and have called 4 times to see where it is at they keep saying it is on its way. Will never buy another thing off this store.