I ordered a plasma TV on 3/24. Called the next day to "confirm" the order. The gentleman I dealt with was very courteous and professional, and stated everything was in order. Later that same day I received an e-mail informing me that I had to call again to confirm the order. On the second call I got some character who tried to upsell me to another TV, and when I declined he stated that the price shown for the TV I wanted was BEFORE "the rebate". I said "What rebate?" "The one on the site" There is no rebate listed there" "Yes there is." "No, I print out every page and I guarantee that there is no rebate mentioned" "Oh..."
At this point, any warm fuzzy I might have had about this transaction evaporated, so I just cancelled the order and shopped elsewhere. Bottom line: Beware the follow-up call. It's simply a tactic to coerce more money out of you.