This is the worst possible online electronics merchant out there. Don't buy from JIMMY. After lying again and again about when my new LCD TV will be delivered, Jimmy clearly stated that "billions get their deliveries late... live with it" after promising a full refund if the TV is not here by October 31st. It is now October 30th and they have moved the shipping date to November 4th and guess what? "NO REFUND AS PROMISED" I spoke with the shipping company and they say that the product was consigned to them YESTERDAY (Oct 39th). Whatever happened to the 24 hr shipping policy???? Liars
This is the type of business that gives online shopping a bad name. These guys should be wiped out from the internet and their business license revoked.
Oh and by the way, they will never have the product you order but will give you a discount on a more expensive product. Nice trick!!!
This review was modified by its author, maskar, on
10/30/08 12:30 PM.
Great selection and prices... Very pleased - product was as described and arrived very quickly! Have bought several items from this store, intend to buy more. Recommended based off my experience.
Ordered 52 inch sharp lcd new for 1479.00. Called next day to Brian. He baited and switched me to higher priced model 170.00 more.I received wrong tv 18 days later refurbished with 30 day warranty. Crooks-STAY AWAY!
Do Not Buy from these guys! I have spent the last month trying to get a $50 credit issued back to my credit card. I ordered a 37" Sharp TV, they processsed by order rapidly, but said there was a problem with the order and to call. Of course I got right through on their 800 number then. They said the TV I had ordered was a discontinued model and recommended an upgraded one, at an upgraded price, which I agreed to. They then billed me $50 over that price. I have called 3 times about that matter and each time they say the credit will post w/in 2 days. Still hasn't 5 weeks later. When I received the TV (not in the original packaging) the warranty papers were stamped with a void on the warranty. I called again (waiting 20-30 minutes) and they said they would immediately send out a 3 year in home warranty. 2 weeks later that hasn't arrived. Spent 30 minutes on hold today, then they disconnected me. Sent 4 e-mails, none of which have been responded to.
Definitely will not buy from them again.
I did an internet shopping search and found Pricemad.com on the Nextag website. It looked like they had a ton of reviews and a great price so I went ahead and ordered a 42" plasma TV from them. I was told to "upgrade" from the free freight since the free freight would take 28-31 days. I agreed to the upgraded shipping for the "special" of $89. This also include 2 HDMI cables. I waited and regularly checked their website. Finally, on 9/17 they shipped it out. It arrived with a cracked screen. I contacted them and had it shipped back on 9/18. They assured me that the day they received it in the warehouse they would ship out a new replacement. I used the tracking # to determine they received it on 9/22. I called them everyday since then only to continue to get the run around with repeated claims that it would be shipped out "today, 100% guaranteed".
It still hasn't been shipped. Jamie in Customer Service (...an oxymoron!) promised I would receive a shipment confirmation email later today...I never got it. The day prior, my sales person (Jimmy Barnett) made the 100% guarantee on shipment.
They took my money quickly from my credit card on 8/31. I asked to cancel the order on 9/23 but they claimed I would be charged for the shipping and a 15% restocking fee (how do you restock damaged goods??).
On Monday I'll call and cancel and get back what I can from them.
JAMIE IN CUSTOMER SERVICE AND JIMMY BARNETT IN SALES (EXT. 202) ARE SCAM ARTIST. DO NOT TRUST THEM AT ALL!!
I learned the hard way to spend the extra couple hundred dollars and buy something like this locally.
By the way, they charged me $99 for the shipping "upgrade" and when the broken plasma TV arrived there were absolutely no HDMI cables with it.
I placed an on-line order for a Samsung TV on 8/3/08. Got an email on 9/9/08 to call them and was told their shipment was returned damaged and they were canceling my order. During the interim 5 weeks waiting time, I passed up chances to buy locally for nearly the same price during a sale but I did not need 2 large TVs. Is it worth buying large expensive items from these type companies due to the shipping issues, e.g. damage in transit, long delays before delivery, having to open the box and inspecting the TV before signing the shipping docs, having your ordered canceled by the seller? In my case, I would say the answer is that it is not worth doing business with this company.
Buyer beware bigtime! I recently ordered on the internet the Samsung LN-40A550p, intially want ed to order the LNT-4071. I got scammed like alot of other people, with the bait and switch technique of saying " that model is out of stock" can we substite this one? Upon further investigation, getting a different salesman, that if fact it was in stock and they substituted a different model that they said they were going to ship. After saying that I would get my order in a week, it finally came after 3 calls back to them, and three weeks ater. After complaining that I wanted to return the deal, they said there would be a 15% restocking fee, 10% was inwriting on the invoice, plus a double way shipping charge of $347, when initially it was free. Alot of double talking to discourge you to return the sale. Don't even think about doing business here. Plus, they use another alias name for their website called Pcvideoonline.com, which is the same company as PriceMad.com look it up! Total scammers!! they make it look like it's a different company with different prices for the same exact model. Stay clear!!
This was my first purchase from this store and I must say that I am truly impressed! I will definitely recommend them to friends and family, and I will be doing business with them again myself.
My order on May 27, 2008, as of today, July 9, 2008 has never been shipped. I was promised 'in 2 weeks' the four different times I called. I finally cancelled the order today and have yet to receive a confirmation that this has been done. I will never use this company again.
I just love this retailer! Good communication and customer support, nice selection of products at great prices my order reached me in a week. Recommended as a great place to shop online!
I am very pleased with the quality of products and accessories I recently purchased from this merchant, and the level of excellent customer service as well. I plan on purchasing more from them in the near future.
