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Store Rating and Reviews TapeOnline / Electric Picture Company, Inc.

Homepage: http://www.tapeonline.com Shop Now at TapeOnline / Electric Picture Company, Inc.
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.38 / 10
Six-Month Reviews: 8
Lifetime Reviews: 76
   
Lifetime Rating: 9.61 / 10 All Stores Avg.: 8.15
6.56 Pricing of Products and Services
9.38 Likelihood of Future Purchases
9.06 Shipping and Packaging
9.17 Customer Service
10.00 Return or Replacement
Show Reviews Read all 76 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
2844 Logan Street  
Nashville, TN
customer support email:
customer.service@tapeonline.com
phone:
615.263.1838
customer support:
877.893.8273
business hours (est):
Monday - Friday, 8 am - 6 pm.  
Weekend orders are shipped first thing Monday am.

FAX: 615.263.1411


TapeOnline / Electric Picture Company, Inc. Advertisement
Trust and Ethics Policy
 TapeOnline / Electric Picture Company, Inc. Customer Reviews - Page 4
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Reviews 46 - 60 of 78
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Very Satisfied
Reviewer: questorfla
Click Here to See the Profile for questorfla

10/26/07 6:21 PM
FAST service. Unbelievably fast! GREAT selection. Excellent products exactly as advertised. FANTASTIC communication throughout the sale. I would HIGHLY recommend to ANYONE!  
I am almost jealous that my OWN system for follow-ups after the sale might not be as good.od!

Neither Satisfied Nor Dissatisfied
Reviewer: walkert1
Click Here to See the Profile for walkert1

10/22/07 10:22 AM
My experience was as usual, no problems with the web-site or finding items that I need. The only thing that I don't like is the missing human element. I like people and like many if I need to talk about something in regards to the order, (example: which CD-R's and DVD-R's do not work with Sony record decks?) I have to put in a call to the sales rep who might be out on a run and/or unavailable at the time.

Very Satisfied
Reviewer: banders100
User Rating: 
Click Here to See the Profile for banders100

10/9/07 1:05 PM
What a GREAT company. Had a small problem with an order and they went above and beyond to make it right. Service that you only dream of getting from others. It's the way all business should be conducted. I am now a loyal customer. I highly recommend giving them a try.

Very Satisfied
Reviewer: chadosan
Click Here to See the Profile for chadosan

9/22/07 10:27 AM

This review was modified by its author, chadosan, on 1/25/08 12:44 PM.

Very Satisfied
Reviewer: rgreff
Click Here to See the Profile for rgreff

9/17/07 12:57 PM
Easy ordering and rapid shipping. The best online company!

Very Satisfied
Reviewer: kjesmith
Click Here to See the Profile for kjesmith

9/1/07 3:35 PM
great job and fast service. I was very pleased with the quality of product that tapeonline.com provides all the time.

Somewhat Satisfied
Reviewer: iplabs
Click Here to See the Profile for iplabs

8/15/07 10:35 AM
This is my third order with TapeOnline.com they are fast and reliable. On my last order they were short on stock and called to discuss my options, which I appreciate. Prices are fair as well, and they seem to have everything I need.

Somewhat Satisfied
Reviewer: Ellison
Click Here to See the Profile for Ellison

8/11/07 4:09 PM
My order was handled and shipped in a timely fashion, but was misdelivered. When contacting the tracking #, It was reported that it was delivered on 8/9/2007, but not to my address. Please advise!

Somewhat Satisfied
Reviewer: qss
Click Here to See the Profile for qss

8/5/07 2:57 AM
Hope to have to raise the trust out of our first order in order to continue our business relation.  
 
Best regards,  
Charbel ATALLAH

This review was modified by its author, qss, on 8/6/07 10:06 AM.

Very Satisfied
Reviewer: Robert in Naples
Click Here to See the Profile for Robert in Naples

5/30/07 2:11 PM
Thanks again tapeonline.com! You fine folks delivered the goods again on time and we appreciate that immensely here at United Sound & Video. Thanks for the continuing excellent customer service. The t-shirt rocks and will wear it proudly!  
 

Very Satisfied
Reviewer: dickangel
Click Here to See the Profile for dickangel

5/5/07 4:04 PM
Good buying experience. Good price and Fast shipping! Will use again.

Very Satisfied
Reviewer: D.Artagnon
Click Here to See the Profile for D.Artagnon

4/9/07 7:52 PM
I'm a first time customer of tapeonline.com and am very pleased with my experience. I was astounded at how quickly and how well my order was packaged and mailed. I was also very pleased with the provided tracking number and an update to let me know the package was delivered. The little box of enclosed Sugar Babies was the cherry on top.  
 
I’ll definitely be ordering from this company in the future.

Very Satisfied
Reviewer: fstephe
Click Here to See the Profile for fstephe

4/6/07 8:47 AM

This review was modified by its author, fstephe, on 5/9/07 4:12 PM.

Very Satisfied
Reviewer: jenchu
Click Here to See the Profile for jenchu

4/5/07 12:51 AM
Great Products at great prices. I will defintly buy from them again.

Very Satisfied
Reviewer: akoshy
Click Here to See the Profile for akoshy

4/4/07 8:22 PM
Excellent online retailer. Shipped the tapes as agreed upon. Their pricing was also excellent and was one of the best among the reputable online retailers I cross-shopped. Will definitely source any future tape or storage disc requirements from them.

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