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Store Rating and Reviews Red Tag Savings

Homepage: http://www.redtagsavings.com Shop Now at Red Tag Savings
Overall Customer Satisfaction Rating  
Six-Month Rating: 0.00 / 10
Six-Month Reviews: 2
Lifetime Reviews: 29

   


Lifetime Rating: 0.69 / 10
All Stores Avg.: 8.15
8.75 Pricing of Products and Services
0.00 Likelihood of Future Purchases
0.00 Shipping and Packaging
0.00 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 29 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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Watches

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 Red Tag Savings Customer Reviews
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Reviews 1 - 15 of 17
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Very Dissatisfied
Reviewer: Debo12345
User Rating: 
Click Here to See the Profile for Debo12345

6/14/08 5:21 PM
This says it all. It is a job ad for one of this POS owner's stores:  
 
AGGRESSIVE SALESPERSON FOR CAMERA STORE  
 
We are an internet store selling cameras, tvs, GPS and more. We need a motivated ,well spoken individual to upsell accessories and warranty. Experience in this field is a must and there is great salary potential.  
 
Price: $ 0000  
 
Contact:  
albert nigri  
7189130369  
11229  
 
Send an Email  
 
 
SOURCE: http://www.imageusa.com/index.php?option=com_adsmanager&page=show_ad&adid=1230&catid=18&Itemid=53

Very Dissatisfied
Reviewer: aynurjohn
User Rating: 
Click Here to See the Profile for aynurjohn

6/9/08 8:20 AM
I got canon a 650 digital camera. It came with unsealed package, no memory card inside and no guarantee paper. I called today 6/9/08 monday,store is closed, no way to reach them. I have to go to oversee for trip, I dont know waht to do?

Very Dissatisfied
Reviewer: lookinatchu
User Rating: 
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1/24/08 9:32 PM
After placing this order on 1/13, and paying for express shipping so that it was supposed to arrive on 1/15, i received an email on 1/15 telling me to call them to complete my order- which is where the guy managed to sell me a warranty package- and told me it would be shipped that day. Then, I received yet ANOTHER call from a lady who was extremely rude and even CUSSED me-and hung up on me. I called back and spoke to a manager- who told me he was going to overnight my order (on 1/15). I received an email on 1/17 with a fedex tracking number, which is not valid-  
It is now 1/24 and I still have not received this order- even though they charged my credit card $747.00 on 1/17.

Very Dissatisfied
Reviewer: reneeoz
User Rating: 
Click Here to See the Profile for reneeoz

1/14/08 9:49 AM
I will never purchase from this site (or their affiliates) again. I had the same experience as others. They hook you with a low sales price, call you to "reconfirm" your info under the guise of a "security check" and then try to sell you additional items at double the price. When you try to get a credit or process a return, they are rude and hang up on your. When you tell them that you have no option but to dispute the charge, they say "go ahead, AMEX loves us and has all the information on our procedures". We'll see. I'm calling AMEX next.

Very Dissatisfied
Reviewer: Mhoram
User Rating: 
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12/26/07 10:26 AM
I was looking for a Garmin Streetpilot GPS. They advertised a very good price with 2-day free shipping. A day later i received a call from them saying that they wanted to confirm my shipping information. Tnen i was offered a price on an external antenna, normally i don't purchase anything without first checking prices, but in a weak moment i said ok. It took three days to receive the package, which was alright with me. Though product box was'nt sealed all the pieces were there. My major complaint was the price of the antenna. After checking online i could have gotten it for $70-90 less. I suggest that anyone thinking of buying from them seriously consider the reviews submitted here.

Very Dissatisfied
Reviewer: Relttar
User Rating: 
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10/1/07 11:21 AM
Bad news. These folks are absolutely the rudest I have ever encountered on the internet.  
 
When my order was placed I was told to expect tracking information, via email that evening. For more than a week was been told the my item had been shipped the day before and that I would receive an email and tracking information that evening.  
 
The last two days that I called I mentioned that the lady handling the phone had given me the same old “Item’s in the mail and an email on the way for a week.” On both ocasions she responded with, "Have a nice day" and hung up. I assume the "Have a nice day" is euphemistic for an obscene gesture in Brooklyn.  
 
I canceled my order through my credit card company. Also I filed a registered complaint concerning the friendly folks at Red Tag with the credit company.  
 
If you check these guys out via the internet, you discover that my complaint is standard operation procedure for these folks. You will also discover an alleged trait of changing their company name from time to time.  
 
Beware. If you buy from these folks, bring a sense of humor and a thick skin.  

Very Dissatisfied
Reviewer: sthomas86404
User Rating: 
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4/19/07 5:00 PM
Worst customer service skills ever. They treat you like you are stupid and don't know what you are talking about. Everything goes normal until you have to call them to verify you are the one buying the product. I am in the process of buying a digital camera from them and want to cancel my order due to the fact of how rude and all of the bad reviews I have found are exactly what I am experiencing. They will try to upsell you and get you to buy more products and then when you don't they treat you with no respect at all. NEVER BUY FROM REDTAG SAVINGS NEVER THEY ARE A FRAUD AND SHOULD NOT BE TRUSTED  
 
UPDATE: 4/20/2007  
I called this morning and told them I wanted to cancel my order and the guy was more than pleased to cancel my order because I did not want to buy his additional $500 package for warranties and batteries.... he said that I would get a confirmation of cancel in 24 hours... just in case I called my credit card company and had them put a flag next to the verification of purchase so that they wouldn't charge my card..... we'll see what happens JUST NEVER EVER ORDER FROM THESE GUYS THEY ARE FRAUDS AND CHEATS...

This review was modified by its author, sthomas86404, on 4/20/07 6:05 PM.

Very Dissatisfied
Reviewer: pjones11
User Rating: 
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2/27/07 1:59 PM
After 1 month, I finally received the camera I ordered. It was new as advertised and a very good price. However, it is now nearly March and I have yet to receive the Safeco extended warranty that I purchased through them nor one of the accessories.  
 
Here are some of the responses I've gotten:  
"It's been shipped, you should receive it in a couple of days"  
"We sold you the wrong warranty. The correct one is shipping now."  
"We're waiting for the guarantor to send us the paperwork."  
"  
"Somebody was supposed to have called you...."  
 
That's when I can get through to customer service. Generally, I'll be on hold for 30-45 minutes before I give up.  
 
The never respond to their email address.  
 
I've spoken to the manager, he's given me the same line of bull.  
 
I've called Safeco, they're trying to correct the problem from their end too.  
 
BTW...I'm on hold while I'm writing this.

Very Dissatisfied
Reviewer: juanjuan
User Rating: 
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1/23/07 9:44 AM
These guys are criminal and should be put in jail. They are a totally unethical operation that operates a glitzy, legit-looking web site that hooks customers with (almost) unbelievably low prices on camera gear. After you place an order online, they decide if they want to take it. If so they send you a message back saying that there is something wrong with your credit card info and to please call their 800 number.  
 
When you call they attempt to upsell you with lots of extras. If you don't buy the extras, they will likely never ship the products -- just leave you hanging. If you do, they will run down to a local camera shop or street-side seller of stolen goods and buy a camera to ship to you at a guaranteed profit. These guys stock nothing -- unless its refurbished stuff being sloffed onto you an 'NEW'.  
 
If you attempt to cancel an order (as I did) before it is shipped they will tell you that you can't cancel the order because 'it has been processed'. Bull. They ship it to you anyway -- even if you tell them not to and that you will refuse it at the door. That way, from their point of view, they can charge you an abhorently high 'restocking fee' when the product comes back. It is all a sham.  
 
Supposedly a man named Allen Marcus (may not be his real name) runs the show. He should be in prison and is nothing but a shyster. He hung up on me four times in my attempts to get them to cancel my order -- even though they had not shipped it yet. They operate out of a sleez bag, piece of crap storefront in brooklyn -- looks more like a run down drug dealers apartment. Check out: <http://donwiss.com/pictures/BrooklynStores/> to see photos.  
 
Obviously stay clear of this jerk, Allen Marcus and his shyster operation. He will definitley occupy a large plot in HELL.  
 
By the way, these guys are really called Digital Delivered, Inc. and they operate as (to date) three different web sites: RedTagSavings.com, TrustedDealer.com, and DigitalDelivered.com. When the reputation of one site gets so bad, they just open up a new site with a new name.

Very Dissatisfied
Reviewer: fastmoni
User Rating: 
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12/28/06 3:27 PM
Borderline unethical. Cameras were open and missing memory sticks. Cameras were not new. Paid for 2 day shipping, shipped a week later. Manager Anthony very rude over the phone. Long waits for customer support and then hang-up abruptly,  
Was promised a price break on shipping never saw it.

Very Dissatisfied
Reviewer: mcummins
User Rating: 
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11/27/06 6:35 PM
Look Out!!! Do not do business with these folks or TrustedDealer.com (an affiliate). If ou place an order, you will get an email and a phone call advising you that there was something wrong with your credit card expiration date. Easy trap to fall into, but think about it. Your transaction was all done electronically and you got a confirmation with the proper credit card info. How could there be an error? They are just trying to up-sell you on an accessory or unnecessary warranty extension. Then, don't believe them about delivery date or their policies of shipment. Their customer service is virtually nonexistent. Consider yourself lucky if you get the right product.

Very Dissatisfied
Reviewer: Naneegote
User Rating: 
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9/11/06 12:22 PM
I knew my invoice number by heart now due to haveing to call so often. I ordered and due to their lack of prompt delivery(a week late) I had to return the item. They received it and after several calls, Anthony told me that I would get a refund on 7/23. I have called several times to be put on hold for over 20 minutes at a time, hung up on several times and blatantly hung up on after I started a sentance with "You know what...." I did not ever curse or get angry with them as they have put me on hold before I ever got the chance. I finally had to go thru my credit card and dispute the charge. RedTag Savings staff is very unprofessional and unkind. I will never use their company again and will be contacting the better business bureau in their area.

Very Dissatisfied
Reviewer: heartofgod77
User Rating: 
Click Here to See the Profile for heartofgod77

4/21/06 2:10 PM
I placed an order for a "NEW" Olympus C740. When I got it it had 2 dents on the front right, a crack 1/2 around the lense, and the memory card had someone else's pictures on it. No one returns my e-mails or phone calls. No one has reimbused me for this. I sent them back this used phone and was told I would be receiving a new one, and that has not happened. So now they have my money and their faulty item back. THEY ARE CONS!!!

Very Dissatisfied
Reviewer: Virtualdream
User Rating: 
Click Here to See the Profile for Virtualdream

4/4/06 12:41 PM
I received an email (Never did get a confirmation order number from the website by the way which should have been a warning sign) from them stating there was a problem with my order. When I called the number and extention I got a male who seemed to be very unprofessional and immediately put my on hold for 5 minutes. When he came back he asked me for my order number which I gave him my last name instead. He put me on hold again for another 20 minutes during which time they picked up and immediately put me on hold without saying anything. Suddenly, I was disconnected. I called my credit card company and told them the situation and they are going to reverse the charges. This is an extremely dangerous place to deal with! Don't buy from them!!!

Very Dissatisfied
Reviewer: client3
User Rating: 
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3/21/06 4:21 PM
I am extremely dissatisfied with this company. they seem to go my three names, Digital Delivered, Trusted Dealer, and Red Tag Savings. Upon trying to return an unopened item, I called the number on the invoice and my credit card account and talked to the same person each time I called. I think only 1 or two people work there and even though I was not completed satisfied with the unopened product I purchased, they would not give me a return authorization number. The return policy clearly states that RedTag Savings offers a 10 day return privilege on defective and non defective merchandise. Your satisfaction is GUARANTEED .All products returned to us must be accompanied by a RA # (Return Authorization) posted on the outside of the shipping box. All returns without a RA# will be refused by our warehouse. Any product which appears to have an initial defect within 10 days of delivery, may be exchanged for a replacement of the same model without being subject to any restocking fees .All defective products must be returned to the manufacturer for warranty repair after our 10 day return period. If you wish to return a non defective product for any reason, we accept returns on unopened products as well without any restocking fees. We stand behind our products and your satisfaction is guaranteed. Any items returned to us must meet the following guidelines.Please note-Opened and non defective returns are subject to a 15% restocking fee.  
My item was not defective, nor was it even opened. This company should have given me a return authorization number, without any questions asked. Instead, they gave me the run around and extremely poor customer service.  
 

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