Friendly, knowledgeable staff. Placed my order on the 27th and asked if it was likely that my TV arrive on 12/31. Dan said it was unlikely, but he would try. To my pleasant surprise, I got a call from the shipping company that the TV can be delivered on the 29th! TV arrived in mint condition and the overall end to end service I received was superb. I will definitely make my next TV purchase with Plasma Concepts.

I could not be more pleased with my recent purchase of a Panasonic 50" plasma TV from Plasma Concepts. This particular model, the TH-50PX600U, had only recently become available and many internet retailers were taking orders with no promised delivery date. When I contacted Plasma Concepts on July 27 I was told that they were expecting a shipment the next week and if I wanted one they would put me on a list. They did not require me to give a credit card number. The following Tuesday they called and asked if I still wanted the TV. The price remained the same as quoted on their internet site with no hidden charges. I ordered the TV and opted for the least expensive shipping, which was standard freight, about a week to ten days delivery. The TV was delivered two days later, on Thursday! I picked up my HD set-top-box on Saturday morning, my son and I connected everything, and a few hours later the picture blew us away!!! Bob, the Plasma Concepts owner, emailed me the following week to ask if everything was OK and I told him he could use me for a reference anytime. I expect to be sending a few friends to him in the near future; you cannot look at my TV and not want one.

This review was modified by its author, plasmapete, on 8/25/06 5:31 PM.