I ordered a Blu-Ray which was out-of-stock but expected within 7-10 days. My order shipped promptly nine days later, and the disc came in perfect condition. DVD Empire kept me updated throughout the process with good communication. Recommended!

Received in a timely fashion, order was both accurate and complete. No problems, will continue to use services from this company.

The service is very good even though the prices are little high.International shipping charges are less and the delivery is real quick.

DVD Empire facilitates my purchases through an easy to understand site. Creating an account on DVD Empire feels safe. Orders can easily be changed on your account, without any trouble before shipping. You get excellent control of your order, all the way from ordering to delivery, in Your Account.

Fine selection, although I have bought lower elsewhere, there's always something you're trading away. In this case, one of my DVDs was trampled by the U.S. Post Office, breaking it into several (unplayable) shards. Although this was not tecnically their fault, DVD Empire paid shipping both ways(!), and, upon finding out that they had no more used DVDs of that title in stock, shipped me a _new_ version, at the same price. Exemplary.

DVD Empire has a great selection and great prices. My order went through smoothly and even shipped out the same day. No problems whatsoever.  
 
Also, keep an eye out for special deals and coupons. I got free shipping on my order and $10 off my $75+ order.

Although not the cheapest online retailer i never had any problems when i use dvdempire.com and my recent order came in only 3 days using standard shipping.

DVD Empire is one of my favorite online DVD retailers. I especially like the fact that I am given ample time to finalize an order; that is, I can edit an order (add more items, remove items, change shipping options) multiple times until I am completely satisfied. Just as useful is the real-time display of whether an item is in stock; it gets rid of the guessing game. Beyond that, the prices here are fairly competitive and shipping always has been dependable.

This store is great. Though the prices are not amazingly low, DVD Empire always has some sort of sale going on. They also have many used dvds for sale. The three things I love the most about DVD Empire is:  
1. Live availability quotes on DVD titles  
2. Free shipping  
3. Fair prices

Over the past 5 years, I've ordered various DVD's through dvdempire and have never had a single problem. In fact, they are rated at the top of my list for supplying DVD's OVER the big names (amazon, best buy, buy.com, etc.) They continue to prove their superb customer service everytime I order.  
 
I appreciate having so many options available for shipment. This is one of the very few on-line retailers that offer you just about every option available at REASONABLE rates. From standard 1st class mail, all the way up to overnight priority. Incredible. For the person who was complaining about picking USPS Priority, you should probably have picked one of the other options if you wanted a guaranteed delivery date. DVDEmpire specifically states that USPS Priority is not guaranteed nor insurred.  
 
DVDEmpire has been very kind to me in the past, fixing problems as they arise, as well as just being friendly in their replies. A friendly, personable response shines in this industry. It's greatly appreciated.  
 
Please do not hesitate to give them a try, they ship fast and offer great deals.

Great selection, free shipping, great prices! What more can you ask for? They even had the DTS version of "Saving Private Ryan", which I've been looking for a while! I won't hesitate to order from them again.

This review was modified by its author, mvf, on 5/2/04 4:30 PM.

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Ordered 3 DVD-Audio discs, 2 being special orders from Europe. All arrived within 10 days and in great shape. Excellent site, good selection, top-notch customer service. Have just made a second order with them and am sure it will go as well as the last one. Make sure to sign up for their newsletter before purchasing though since it contains special coupons for purchases. Saved me an easy $10 so far :)

DVDEmpire has a very good selection of DVD's. I always check a few other sites; price matching and many times DVDEmpire is lower priced. I've done business with them many times before and the best thing is the fast order processing/order shipping. The product reviews are a nice touch as well.

Their prices are a bit high, but as far as using the website, service, and selection, they are very good. Never had a problem.