Yet another in the long line of shady Brooklyn-based electronics dealers. AVOID!!  
 
I called Rite Buys to purchase a Panasonic camcorder at the end of September. They advertised a decent price, and I couldn't find any bad reviews about them, so I decided to give them a try, even though my experiences with these Brooklyn outfits in the past has been horrible. Right away I was concerned, as their web site "tricked" me into completing the purchase. Right after I had entered my shipping and billing info, up popped a "continue" button on the website. I thought this button would probably take me to a final confirmation page, with my order details, where I could make a final decision, and click a "Place Order" button to finalize the order. BUT NOOO! This button actually PLACED THE ORDER RIGHT THEN AND THERE! Very sneaky indeed, and without so much as an order total or even a delivery estimate.  
 
Ok, I'm now growing more conerned so I call them. The order person told me the unit didn't come with a U.S. warranty. He said it had an "international warranty" instead, even though their web site (www.ritebuys.com) made no mention of this. He then (predictably) went into hard-sell mode, trying to get me to buy a whole host of accessories that typically come with the camera (battery, charger, tape, etc, etc).  
 
I then asked him if it was an NTSC camera, since he mentioned it wasn't a U.S. model, and he said no, it was PAL. I told him I couldn't use a PAL camera because all my gear is NTSC, and he then tried to pressure me into continuing my purchase because I could "convert" everything from PAL to NTSC (with a converter, that they coincidentally sell by the way). After 10 minutes of declining all his upselling, I finally told him I wanted the unit advertised on their site (no mention of it being a PAL camera), at the price advertised or I would cancel the order. He then put me on hold, presumably to twiddle his thumbs for a minute, so I would think he was checking inventory. He came back and said they were "out of stock" all of a sudden, even though he promised earlier that it would ship the same day. I told him to cancel the order. To his credit, he didn't threaten me with the typical "chargeback fee", but I think it might be because he suspected I was fairly knowledgeable, and not some gullible schmo. I've been nervously checking my credit card account activity every day since, but so far no fraudulent charges. I finally would up ordering from Beach Camera in New Jersey. The old maxim is true -- spend a little more and avoid the headache. This place is definitely one you'll want to avoid if you're looking for a simple, clean and legitimate transaction.